Trying to open a CP3 file with CP4::

My client has me updating a course for them.  They delivered me 2 CP3 files and I have CP4.  When trying to open them, I am guided to save it as a different file name.  Once I do this, file number one opened and is fone...but file number 2 gives me this error message::  "Exception EConvertError in module converter.dll at 0000BBF#."
Can someone help me with this?

Hi again
In that case you need to locate someone with Captivate 3 and have them try it for you.
I can do that for you if you like. If you want, send me a private email message to rstone75 (at) kc (dot) rr (dot) com. You could use a free service such as http://www.yousendit.com or http://www.transferbigfiles.com to ship the file.
Cheers... Rick
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