Trying to open Acrobat, it says I need to "license software", and enter serial

I started the monthly subscription a few weeks ago, and used it fine for the first week. Now it is saying "my trial has expired" and I need to "license the software", and when I go to do that, it asks for a serial #. What serial #? This was a download for a monthly subscription, and it shouldn't be doing this, it's been less than 3 weeks since I downloaded it.

Don't enter a serial, but nearby look for an option to sign in. Signing in is how it knows you have a subscription.

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