Trying to open an ebook in ADE and getting error message: Error getting license. License server communication problem: E_STREAM_ERROR
what do I do?
What worked for me was to pause my anti-virus (I'm using Kaspersky Pure 3.0) and simply resume after the download was complete but first check the above mentioned by Dominic Michael.
"Please check your internet connection, any proxy or firewall is blocking the communication with the licensing server."
Similar Messages
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Help. I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website." I do click on the More Info... button, but the webpage is blank. Please help.
Thanks,
LeoLeo,
Depending on your OS, you should be able to use;
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case. -
Every time I Try to open a document I get: Error getting License. License Server Communication Problem: E_STREAM_ERROR:
do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version? -
I am facing some problems with ADE when tried to download my e-books and eventhen out of 30 e-books from "sample books" provided in ADE I tried all books but only 4 nos were downloaded correctly while I checked the working of ADE in my machine and I couldn't download the e-books of my study material is still pending, whenever I am downloading the books the ADE portal showing that (Error getting License, Line Server Communication Problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). please help me and waiting for somebody's valuable suggestions
do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version? -
out of 30 e-books from "sample books" provided in ADE I tried all books but only 4 nos were downloaded correctly while I checked the working of ADE in my machine and I couldn't download the e-books of my study material is still pending, whenever I am downloading the books the ADE portal showing that (Error getting License, Line Server Communication Problem E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). please help me and waiting for somebody's valuable suggestions
What I did was deauthorized and reauthorized my ADE, both the device and computer. It worked. I was able to download my books onto my e-reader. Here is a link to what I did Deauthorizing and reauthorizing Adobe Digital Editions 2.0 on your computer and your reader | Washington County Coopera…
I would think that it shouldn't matter if the ADE is 2.0 or 3.0. -
recd following error when attempt to open ebook using ADE 4.0 : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5 Chrome Version 37.0.2062.124
chat with customer service at book company i purchased file:
"Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
"Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR"
Charles P.: Okay, what you need to do unfortunately, is contact Adobe at http://www.adobe.com and they will need to get your license issue resolved.
Charles P.: Is there anything else I can assist you with today?
Me: title of error is Unable to Download
Me: i dont see how that would be an adobe problem?
Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
Me: ok but i thought this was a free license from adobe??!! this is just a digital editions reader, right??
Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to viewWell, just for the halibut I tried opening the book again today and , GLORY BE!, it worked.
Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
to get the book file in the right file folder for bluefire to see it.
I hope that time also heels the issue with all other Error Getting License users.
panman -
After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.
rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades. -
I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still gives me the same mess
In the details it is mentioned that it is an outdated version of Java.
Is this a security risk that i need to live with to get CS5 to run with Yosemite?
Also i need to reject messages from Java in the future about updates, or not?
thx for any input -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
So I've been trying to open some Microsoft Word Documents and it says it can't be opened because PowerPC applications are no longer supported. What do I do about this?
Workarounds:
1. Restore the OS X that you formerly used to run Word 2004;
2. Partition your hard drive or attach an external hard drive and install Snow Leopard (and Rosetta) so that you can "dual-boot" into Microsoft Word 2004;
3. Upgrade to Word 2011 or use an alternative program; or
4. The solution I use: Install Snow Leopard (and Rosetta) into Parallels 7 or 8:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439 -
I was installing iTunes 11.1.4 and it was unsuccessful. I get the message 'Error 7 (Windows error 126). If I now try to open iTunes I get the message that 'MSCVR80.dll' is missing from my computer. Trying to download again has not solved the problem.
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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I have been working on the same numbers file for the past few weeks. The last time I opened it was 1 week ago. Today when I tried to open it I am unable and getting a message that the file is invalid and the index.xml file is missing.
Hi Tracie,
I upgraded to Maverick OS X 10.9.5, numbers spreadsheet is saved. Upon re-opening, it appears to be frozen, a warning "file is invalid as index.xml file is missing". I checked, and the file is not "locked". This appears to occur only with using the new numbers app. When I open previous spreadsheets from old iWorks, no such problem occurs.
How did you resolve your problem?
Would appreciate any help here.
Thanks,
Deehay -
I tried to open Photoshop Elements 11. I got a message that components of the application are missing and that I needed to reinstall Photoshop Elements. I purchased the software by downloading it from Adobe so how can I reinstall it?
Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.
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TS3992 I tried to open a document on pages and it says: " document can't be opened"
I tried to open a document on pages and it says: " document can't be opened" it happned in all of my devices and I' m connected to a wi fi internet
I tried to open a document on pages and it says: " document can't be opened" it happned in all of my devices and I' m connected to a wi fi internet
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Adobe Photoshop CS4
I am receiving an error message "Error: 150:30" after having my computer serviced.
Repair shop completely stripped down my machine and reloaded Operating system, Yosemite 10.10.1.
I tried to download a Licensing update, but can't get that to open.????
My machine had originally been a clone of another Mac. Not it looks like a brand new computer.
Possibly there is something in system preferences to change? I turned off Firewall and allow downloads from all parties.
Thank You for you help!
joe150:30 means the licensing failed. Photoshop can't be moved like other programs from another drive or from backup.
I would suggest a reinstall to fix it. Anytime you move Photoshop from from drive to another, it breaks licensing. A install is the quickest way. to fix it.
When you are done with the install, apply all CS4 updates. Product updates
Gene
(Remember to mark the answer that solved your issue by clicking on “correct”. This indicates the question is answered and credits those who took time to help you or followup if there are further questions)
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