Trying to open an Itunes Match account in 10.5.8

I think I was fortunate to get 1,400 songs in Itunes Match out of my 6,400 when I was using the wrong operating system and the wrong version of Itunes!
I'm now on Itunes version 11 and have upgraded to 10.6.8. I think it is difficult to reset my account so would Apple do it? Where do I reach them? Thanks.

Your iTunes Library is not in iTunes Match, only the tracks in your library will be. Your library remains on your computer. iTunes Match is just a specialized cloud storage service.
You have to understand that once you put your music in iTunes Match, you must have a WiFi connection on your iDevice to access it. If you delete all the music you have stored on your iDevice, then you must be able to download tracks from iTunes Match before you can play them on your iDevice. iTunes Match is not a music "streaming" service. It's just a data storage service.
iTunes Match on iPhone, iPad, or iPod touch
iCloud- iTunes Match
iTunes- How to add a computer or iOS device to iTunes Match
iTunes in the Cloud and iTunes Match Availability
iTunes Store- Troubleshooting iTunes Match
iTunes in the Cloud and iTunes Match Availability

Similar Messages

  • After buying a new Macbook pro and opening an iTunes Match account most of my music is grayed out on my Mac and iPhone. I have not turned on iTunes match on my iPad and all my music is fine.  How do I get my music back????

    After buying a new Macbook pro and opening an iTunes Match account most of my music is grayed out on my Mac and iPhone. I have not turned on iTunes match on my iPad and all my music is fine.  How do I get my music back????

    The most efficacious way to get your music and other personal data onto your new Mac is to restore it from the backup you made of your old computer. Once that is done you can re-enable iTM on the new Mac and your iPhone.

  • HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

    I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

    Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
    http://www.apple.com/support/itunes/contact/

  • Itunes Radio choppy or hard to play after upgrading to an itunes match account?

    Hello friends,
    am seeking some help since I have no idea what might be causing the issue. I've been working on this during my freetime for quite a while, but I'm stumped. Hoping some of you can help me.
    Basically, Itunes Radio (and my match songs for that matter) are having a hard time playing on my iPhone 5c, which has recently been updated to ios 8.1. The iphone is a 32GB phone and has plenty of space for apps and third party music players but it is not so great for a huge library. But, the main reason I upgraded to an itunes match account was because of the ability to play itunes radio without any commercials. Well, there's no commercials... but i'm also unable to play itunes radio on my iphone. It plays just fine on my Macbook Pro (2010), with an updated yosemite but whenever I try to play a radio or song from my itunes match library it goes for about 30s, then just...stops, goes 30s ... then stops. So basically, it SOUNDS like an internet connection issue.... but.... well, let me list the things i've already tried.
    -- power cycle (slide to power off); same thing
    -- hard restart (power + home button at the same time); same thing
    -- updated the device; same thing
    -- reset network settings; same thing
    -- reset ALL settings; same thing
    -- restored device to factory settings; same thing
    -- different wifi; same thing
    -- using cellular data; same thing (lasts longer, though...interestingly enough).
    -- turning itunes match on/off; same thing
    -- deleting & syncing itunes match; same thing.
    -- restore device & set up as new; same thing (worked for about 2 songs).
    -- changed all songs to AACC format; same thing
    (same thing = same symptoms, in case you didn't catch that. ;-) )
    I am out of ideas at this point. Anybody want to throw anything at me? I'm seriously willing to try ANYTHING that doesn't require me to wait.
    Should note that I use comcast as my internet provider, we have several internet boosters in the house (hence multiple wifi.... my father needs wifi for work so we have a backup plan for the back up plan) and I have recently gotten in contact with comcast for an unrelated netflix issue.

    Hi, i had the same problem and tried this,
    Somehow iTunes is tied to Safari. Try this:
    Someone mentioned to clear all website data and history in safari, stupid but it was either this or the below that fixed it
    or this,
    Disable Wi-Fi Networking Services
    Many users have reported that they’ve solved their issues by disabling Wi-Fi Networking under Settings > Privacy > Location Services > System Services. This only relates to your location being used for Wi-Fi Networking, so it doesn’t disable Wi-Fi entirely.
    Please let me know if it works.

  • How do I cancel an iTunes match account?

    Trying to change my country setting on my icloud account, but cannot seem to be able to as I keep getting a message to first cancel my itunes match account. How do I do that?
    Thanks.

    You can cancel itunes match
    I've emailed support back and forth and they wont budge
    as you know you cant change creditcard info etc so.....no more apps , no more itune purchase.
    The arrogance of Apple is mind boggling
    I'm stuck until October 2013
    Think I'll still be using apple products then?
    Nope

  • HT4913 My IPhone 5 will not recognize that I have an Itunes Match account.  When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match.  This does not happen with my Ipad.  Any Ideas what to do?

    My IPhone 5 will not recognize that I have an Itunes Match account.  When I try to turn the Itunes Match button on in settings I get a mesage saying I am not subscribed to ITunes Match.  This does not happen with my Ipad.  Any Ideas what to do?

    SharmFarm wrote:
    Good ev Ning Mario49    firstly I would like to say a great thank you for your attention to trying to help me,,,,,    i have looked at the links and will try everything stated first thing…
    Hi Mario,,,,
    I tried everything in your reply,,, thank you again,, I had done that once before and all was working great,,
    I have just now tried the Reinstall via iTunes, about 20 into the download, the iTunes logo on the phone disappeared, and the Apple Logo appeared again,,, I waited until the iTunes stated that the download had finished, and the install was in progress,,,
    Nothing happened, still the Apple Logo was visual on the screen, iTunes never recognised the phone which it was on my iTunes account previously,,,
    Still just a bunch of lines, maybe 5 or 6 so small writing,, I personally can not read what it is telling me, someone said it reads, incorrect shutdown,,,????????
    Please advise,???
    I am now at a loss,,, I really became excited when I saw the iTunes icon after putting the phone into restore,,,???
    Thank you again
    D

  • 2 separate itunes & itunes match accounts on 1 computer

    Hi,
    My girlfriend and I have two seperate itunes accounts and two seperate itunes match accounts. I recently added her to my computer, but I'm now unable to access my itunes match contact. I get a message saying only one itunes account can be used per 90 days.
    As we're both paying for the service, it seems pretty bad that I'm now locked out of accessing my own music.
    Does anyone now if there is a workaround for this issue?
    Thanks.

    It's even worse than that. This does not only affect iTunes Match, but also things like downloading past purchases. I switched from my (German) iTunes Match account to the American iTunes account and re-downloaded some old stuff. When I switched back, everything was fine. When I tried to turn on iTunes Match, I get an error message. Bummer. This ***** big time.
    So, be careful when you switch, on what, and what you switch to.

  • Trying to turn off iTunes Match, stays enabled on iOS devices.

    So I have had issues with playlists and such with iTM so I decided to turn it off.  Well I turn it off on my iPhone 4s/iPad 2/new iPad/iPhone 4 and on ALL of the devices NONE of them will successfully turn off iTM.  Settings > Music will show iTM disabled but when you open up the Music app you still see everything and the you can stream/download anything you want.  Here is what I have tried so far:
    Disable iTunes Match everywhere (Mac Pro/iOS Devices) and no change
    iOS Devices (tried all of them) settings > general > usage and delete the music usage.  Then turn off iTunes Match > reboot > open up music app, still see everything.
    I am pulling my hair out and have no clue what else to try.  Thoughts anyone??   It seems strange it is happening on ALL my iOS devices...the only device that seems to work perfectly is the MacBook Air which has no music on it and just uses match.  iOS Devices though are stuck in some strange loop where I cannot turn off iTunes Match.
    Running iOS 5.1 on all devices and iTunes 10.6

    Thanks for the tip, unfortunately that did not work for me.  I turned off match and let it sit for over 3 hours and music never disappeared.  I made sure to turn off auto-lock so the iPhone/iPad didn't go to sleep and neither device ever cleared out the music so I just restored from iCloud backup.
    Now the other thing thats strange is I still have autolock turned off and both devices are sitting on the music app and on my iPhone I have the cloud icon going with the status bar and took 3 hours to get it complete the first time and then someone called me and foolishly answered the phone and then it started all over again.  On my iPad I don't see the cloud icon but i have the spinning wheel going in the corner for almost 24 straight hours now.  I have all my music/artwork back but none of my playlists so I am going to let both these devices sit until the spinning circle stops. 
    I do have a large library of just under 25,000 songs so maybe thats why its taking so long but I haven't had this issue before iOS 5.1 and iTunes 10.6.

  • I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • HT1689 I use ITunes Match with my iPad. How do I sync my iPod to my iTune Match account?

    How can I sync my iPod to my iTunes Match account?

    iTunes Store: Subscribing to iTunes Match
    Apple - iTunes - Match
    iTunes Store: Troubleshooting iTunes Match
    Also try this forum:
    https://discussions.apple.com/community/itunes/itunes_match

  • 2 mac user accounts, 2 itunes match accounts, 1 mac

    I have a mac that I share by two seperate logins. I was using itunes match fine in my login. My gf signed up for itunes match and associated under itunes with in her own login, totally seperate itunes libary etc. Now I had issus with match not working so logged out of itunes match and back in with the same id and I am told
    This computer is already associated with an Apple ID.
    You can use iTunes Match on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 79 days
    Am I really facing a situation where we can't have two itunes match accounts on the same hardware even with totally differnt log ins and apple ids?

    jphjph wrote:
    This still seems to lead to the suggestion that a piece of mac hardware can not have multiple itunes account, could be time to ask for a refund.
    This is exactly the case. Because iTunes Match is associated with one and only one iTunes Store account ID the same computer hardware can not be associated with two instances of iTunes Match. Just as the same iDevice hardware can not be associated with more than one iTunes Store account at a time.

  • ITunes Match account when moving from France to USA.

    Hi guys,
    I'm moving from France to California for work in a few month. I have a french iTunes account / iTunes Match account.
    I was wondering how to transfert them as a US account (for iTunes account I'm pretty sure it's easy, but I don't really know for iTunes Match Account).
    Thanks for you help and Hayppy New year

    You cannot transfer iTunes Store accounts across stores. If you will wish to use the US store you will have to switch over completely and start using that store. iTunes Match will have to be canceled and re-subscribed if you switch stores. See this User Tip for more information: How to Change Country with iTunes Match

  • HT4914 Can more than one icloud account share the same itunes match account?

    I have itunes match on my ipad, iphone and two pc's, my wife has her own itunes account on her iphone and her laptop. Is it possible for her to share my itunes match account so that I only have to worry about one itunes library?

    Weston962 wrote:
    can my wife also access the same iTunes Match library
    Yes.
    using her - different iTunes account login details.
    No because iTunes Match is tied to your account.
    Try this on her iPhone...
    Settings > Store.
    Tap her acount name, log out then log in with your iTunes account.
    Now Settings > Music.
    Turn on iTunes Match (it should ask for your account password).
    She should then be able to go back to Settings > Store, log out of your iTunes account and log back in with her iTunes account.

  • I am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

    i am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

    Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

  • Can you download all of your iTunes match account onto your computer?  I screwed up my iPod that had the entire library on it and the computer that had the hard copies of the files on it blew a hard drive.  I need to get the files back from iTunes Match.

    Can you recover/download all of your iTunes Match account onto your computer?  I synced the iPod that I had the entire library on to a new computer and lost almost all of my music.  The old computer that had the library on it blew a hard drive and I can't sync the iPod back to the old computer.  Everything is in iTunes Match, but can I load it onto my computer, so I can get it back on my classic iPod?

    If you had iTunes Match before all this happened, yes. Just log in, activate iTM and download the music. If you did not have iTunes Match prior to these incidents, no, it can not help you.
    You should also be doing regular backups of your personal data to an extnal HDD. If you had a backup hue could simply restore it.

Maybe you are looking for