Trying to open books downloaded

      When I click on the book that's in library it says, "adobe digital licensed fro a different user account"
      I don't know what they mean since I have only one account.
    Thanks

You need Adobe Digital Editions: http://www.adobe.com/products/digitaleditions/?promoid=DTEIO

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I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

I am trying to open a downloaded book and it says: Error! Check Activation

I am trying to open a downloaded book and it says: Error! Check Activation

For this problem, you need to deauthorize and authorize ADE again.
Launch ADE
Help -> Erase authorization.
ADE will be deauhorized.
Now again AUTHORIZE ADE
Help-> authorize computer.
Error will be fixed !!

Can I open books download in .acsm format on Kindle Fire?

Can I open books download in .acsm format on Kindle Fire?
If so which foder should it be copied on the Kindle Fire?
Thank you

See if you find some information in http://ebookreadersoftware.wordpress.com/2010/12/10/acsm-files-what-they-are-and-how-to-wo rk-with-them/

Quits when trying to open book

Digital Editions crashed when I try to open newly downloaded books.

Same here, keeps on crashing when opening an official ebook.
(And version is 4.0.3)

I get an error message when trying to open the download disk.

I need to reinstall photoshop cs5. I have downloaded it, but cannot open the downloaded disk. I get an error message saying it can't be opened due to it being "not recognized".
The disk name is:
"Photoshop_12_1_LS1.dmg"
Can anyone help me?
Thanks.
I am running Mac Os 10.7.4
Jim

Try to open it manually via your disk utility. If it doesn't open, download it again - using another browser and storing it to anotehr location.
Mylenium

I have encountered a problem in Premier Elements 13 when trying to open the downloaded bundle.

I have a problem with Premier Elements 13. I am unable to open the downloaded bundle that I have just purchased. I am useing Windows 7 with a Chrome browser. After the download is completed, the files are ready, The box is ticked to launch Adobe Premier Elements 13. When the finish buttom is ticked I get a message saying that `We`ve encountered the following issues. Installer failed to initalize, please download Adobe support advisor to detect promlem. It appears that the support advisor has been discontinued. Can anybody offer any further advice.
Many thanks
John W

Without exact system info we can't tell you much, but as a start make sure you are actually running with administrative privileges and stuff isn't blocked by security tools.
Mylenium

FM9 crashing when trying to open book file

Help!! FrameMaker crashes when I attempt to open certain book files. I am using FrameMaker Version 9.0 p255 on Windows XP pc. Other details:
This problem began mid April about 5 weeks ago. Some book files are just fine while others crash the system. The internal error codes listed with each crash have overlap but are not identical (they all have at least 9004). The last one stated: “Internal Error 9004, 5242025, 5220528, 6335542. FrameMaker has detected a serious problem and must quit…”
Attempting to open individual .fm files within the crashing book file does NOT cause a crash.
Tried opening it through windows explorer and directly through Frame with the same result.
Failed fixes attempted per forums.adobe.com: rebooting, renaming the linguistics library, deleting linguistic library in case it was corrupted (C:\Documents and Settings\jchen\Application Data\Adobe\Linguistics\Dictionaries\FMUserDictionary\all), changing book file name, replacing book file with a backup copy of the book file, and recreating book file. In the past, replacing book file with an archived copy worked but most of the time it did not work. Sometimes recreating the book file worked, but not always.
I believe I cannot do a MIF wash since I need to be able to OPEN the book file first in order to be able to save it as a MIF file??
Tried to install Frame 9 updates from http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windows, but got an error message stating, “You do not have correct version of FM install on your system. This patch installer will work only with Version 9 p196. Patch installer will quit now.”
I’ve emailed [email protected] (per crash message window) and have not received suggestions on how to fix. L
On a side note, my MS Word 2007 is acting super buggy lately… where when I try to do basic things like performing a “Save As”, etc., the screen goes blank or partially blank and takes some time to recover.
Besides reinstalling FrameMaker 9, does anyone have any suggestions? Hoping to reach the root of the problem as this issue keeps resurfacing in slightly different forms.
Thanks.
Judy

Judy,
The 9004 code just means that FM9 crashed. The subsequent numbers provide some clue to engineering as to where the fault was, but can't be deciphered by anyone else. If these seem to be all different values, then this may be an installation or machine issue.
The p255 version means that you have all of the patches applied.
The fmerror mailing address is just a one way street, where Adobe keeps track of issues and looks at trends. They will never reply via this channel. Also, since they've been at FM11 for almost a year now, odds are that single FM9 issues won't be flagged as high priority items by engineering - that's kind of why us users have to help each other out.
Since the individual files open properly and your system doesn't crash, then the problem sounds like it's either in the .book files themselves or you may have a system resource issue (you mention flakiness in Word too).
If you re-create a clean book file from scratch, does it immediately crash or when you open it again? You could try saving the book file as a MIF at that point and trry working from the MIF. Also does there seem to be any pattern as to when (i.e. after how many open/close cycles) a book file will start to crash after you have recreated it or used an old, archived one?
Do you have another machine (coworkers?) with FM that you could test the files on? If they don't crash there, then odds are it's something specific with your machine.
With regards to resources, do you have significant free space available in your system TEMP area? Have you defragmented your drives? How much memory does your system have? Do these crashes occur at any time or after you've been working on the machine (from a cold start) for a while?

HT1459 I tried to restore my daughters ipod and it has a download on the itunes. I tried to open the download and that did not work. Her ipod is still disabled after the 5 hour download. What should I do now? Thank you. Sam

My daughters iPod is now disabled because of my youngest daughter trying to get on it while away. I tried to restore it as per instructions via support site. It took 5 hours to do the download. I left it over night and in the morning I found the iPod still disabled. I have a download on iTunes so I tried to click on that and it won't open. I have to admit, I am not a computer wizz here. Could someone possible direct me to what I should do now? Thank you.

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Trying to open the download for CS6 but I keep getting a "problem has occurred" message and an error code.

I have downloaded both the 4.5G Adobe Creative Suite 6 package and the 1MB .exe unloader but when I try to open them I keep getting a "problem has occurred while extracting some files," message. That is followed by a "problem has occurred while extracting the archive" message. The error code received is "Exception EAccessViolation in module DesignWebPremium_CS6_LS16(1).exe at 0001B836" This is followed a series of addresses. The extractor will not work when running as administrator either. I do not know what to do. I am using a Windows 8.1 PC, any help?

Hi otterbell
Download the setup from below location and use it to install the products..
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Use the Important instructions on the page to start your download, Use your Serial key to activate them.
~Mandy

Windows error notice when trying to open ELEMENTS download in MacBook Pro

I successfully downloaded ELEMENTS 11 onto my Mac desktop, and it works fine. I then attempted downloading onto my MacBook Pro, and it appeared to download all elements of the bundle appropriately. However, when I try to open ELEMENTS, it shows a box (like DOS language) and tells me I can only open it in windows. What do I need to do to correct this?

I attempted downloading my second copy direct from Adobe. It went through
the process of "downloading bundles" etc, took about 30-45 minutes to
complete, then gave me an "Installation Successful" message. However, there
is no Elements application icon on the computer, and I cannot find anywhere
the program downloaded to. There are only two files showing in "Downloads",
and they are PhotoshopElements_11_LS15.exe and .7z, 1.3 MB and 1.06 GB
respectively. Clicking the .exe file brings up a msg saying "this program
must be run under Win32, and the 7z file comes up with the message that
there is no application to open the document. Other than that, there are no
other Photoshop/Adobe application files to be found.

When trying to open a download, I get the message "This page uses frames, but your browser doesn't support them." What do I do?

I've tried every way I know to open this document including trying a trial of Microsoft Word 2010 which has actually just made it worse. I can't open it or print it or anything.

Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Why does my programme crash when trying to open book, cards, collage?

Having just loaded the new disc, I somehow can't seem to open any of the above, it will says ' unexpectedly quit' so have to open the app again. Any ideas what I've done wrong? Please!

Did you successfully install PSE9?
If so; check you have all the up to date drivers from your manufacturer.

All of the sudden Safari keeps closing on me for no apparent reason, often when I am trying to open a downloaded document. Any thoughts?

I would love to hear if anyone else has had this problem and if you were able to fix it and how.

Open Safari and click the Safari menu then click Reset Safari, that may help.

What does error code 2038 mean when trying to open a downloaded item in ADE?

When using ADE, what does error message 2038 mean?

Kathleen I would recommend posting your inquiry to the Adobe Digital Editions forum.

Trying to open books downloaded

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