Trying to open photo in email but get a "?" icon

trying to open photo in email but get a "?" icon

Are you clicking the link on your webmail site (e.g., Hotmail, Yahoo! mail, Gmail) or in an external mail program (e.g. Windows Mail, Thunderbird)?
If you compare the URL of the link to the URL of the error page, are they the same?
If all the errors occur on the same site, try going to the top level of the site and...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try the links again. Any improvement?

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I tried to open Photoshop CS6 today but get a dialog box asking me to register for a trial version.

I have been using Photoshop on this PC using windows 8 since late February, and used it as late as yesterday evening without problems. I have a licensed version of CS6 Extended installed. I have contacted customer support who confirmed the registration but after 30 minutes of chat informed that they could not provide support via the chat for CS6 and suggested the forum. i have tried opening CS6 both from the desktop shortcut and from within Bridge with the same result. copy of dialog box shown below.

I did run across something like this a month ago. Photoshop CS6 came up with a window advertising Creative Cloud.
I signed in with my email/password, then if there is a trial window, I click on License this software.
I don't recall, but I think there is a "I have a serial number" option.
There I enter my serial number and PS is back to working normally.
Another way that has been reported:
Sign up to trial. Adobe ID/password
When closing Photoshop, it asked me if I wanted to continue trial or enter my serial number.
Enter your serial number and decline trial, it the reverts my PC version of Photoshop to how it was in the first place.
Gene

Trying to download photos from camera but have no icons

i am trying
to download some more photos to my macpro from camera, I do not have any icon to import

Open iPhoto - it's in the Applications folder.
When iPhoto is running, click iPhoto in the menu bar, and select Preferences.
On this pane, the third line from the bottom - click what ever is shown there, and select iPhoto.
To display icons of connected devices, you need to do something else. Click anywhere on the desktop, then click Finder in the menu bar, and select Preferences / General. Check all the boxes as shown:

I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

i really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying

If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
http://support.apple.com/kb/HT5665

I am trying to open an interactive chart but I am getting a message saying i need flash and it is not compatible with the iPad, is this correct or is there some way around it. Thank you.

I am trying to open an interactive chart but I am getting a message saying I need to install flash but it is not compatible with iPad, is this correct or is there some way around it. Thank you.

Flash is not supported on the iPad - and as Adobe have never managed to make a version of their flash player that works on iOS devices, and they have recently announced that they are stopping development on all mobile versions of it, it probably never will be
Browser apps such as Skyfire, iSwifter, Puffin and Photon 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store.

I'm trying to send an itunes gift via email, but getting a message that says to contact support to complete the transaction. How do I resolve?

I'm trying to send a gift via email, but getting a message that says to contact support to complete the transaction. How do I resolve?
Thanks

By doing exactly what it told you to do - contact itunes support

I have currently 4.9 pages and I tried to open a document and I get a message that I have to purchase an upgrade of $19.99 is this correct?

I have currently 4.9 pages and I tried to open a document and I get a message that I have to purchase an upgrade of $19.99 is this correct?

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

Problem! I just copied my extern hdd to finder and tried to open my files when I get the message: "The Map "Pictures" can not be opened since you don´t have authority to see it´s contents! What??? No one else has access to my computer....

Problem! I just copied my extern hdd to finder and tried to open my files when I get the message: "The Map ”Pictures” can not be opened since you don´t have authority to see it´s contents! What??? No one else has access to my computer....now I can´t open my 300 Gb on my hdd in my Macbook Pro. Help?

I've had this happen a few times before. What I found works is repairing the permissions. To do so click on go and then to utilities. click disk utilities. In disk utilities select the drive and click repair permissions. It may take a little time but try accessing after that.

I can open my hotmail email but cannot reply or send new messages. this just started last week.

I can open my hotmail email but cannot reply or send new messages. this just started last week. Don't know why not. Is this a Firefox issue or a Microsoft issue? 'Cause it's near impossible to get Microsoft to get back to me. Hope you can help me.

I resolved both my problems. The problems with Walgreens is that my own Frontier internet connection is very slow and will allow only minimal downloads. When I used a Verizon Hot Spot to download pictures they downloaded without any problem. So I am working iwth Frontier to resolve my slow internet speed. The problem with pictures be syncronized to a gallery was resolved by using the Help column and the pictures were easily deleted by following their instructions.

I want to inform you about my purchased list I tried to open it many times but invain. I tried to open the list at another device but it didn't open, So I tried another account on my device at it opened, So the Problem is not in my device I think in the a

I want to inform you about my purchased list I tried to open it many times but invain. I tried to open the list at another device but it didn't open, So I tried another account on my device at it opened, So the Problem is not in my device I think in the account. I hope my problem will be solved soon.
Thanks for interest.

It sounds as though you are trying to talk to Apple. Unfortunately, this is a user-to-user forum and Apple does not participate here.
You say you tried opening it "but in vain" - describe what happens, do you get an error statement or is the list just empty.
You tried another account, does that mean you set the Account ID to another one (for the itunes store?) and now you do get a list? Is it the list of apps that you have purchesed? If so, then recall that the device must be connecting to itunes using the ID that was used to purchase the apps. If you later change to another ID, then all the apps purchased under the other ID will be removed.
If I'm not understanding your problem, please describe it again and include more information.

Trying to delete file from trash but get this: The operation can't be completed because the item "File name" is in use. All other files delete except this one. Please help

Trying to delete file from trash but get this: The operation can’t be completed because the item “File name” is in use. All other files delete except this one. Please help

Maybe some help here:
http://osxdaily.com/2012/07/19/force-empty-trash-in-mac-os-x-when-file-is-locked -or-in-use//

I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Help

I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Could there be an issue with an older Pr application on the computer? Please help!

You need to be very careful which project you open in which version.
For 2014 make sure its on 2014.1 build 81.

HT202213 Home sharing problem: I have never set up home sharing but I feel I understand it. I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I am trying to set up home sharing but get iTunes says "You

Home sharing problem: I have never set up home sharing but I feel I the concept and how it works. I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I have 3 computers authorized. I am trying to set up home sharing but get iTunes says:
"Home Sharing could not be activated because this computer is not authorized for the Apple Id "#########@###.com". Would you like to authorize now?" I click "authorize" and get the next error " You cannont authorize more than 5 computers. You have already authorized 5 computers with this Apple ID. To authorize this computer you must first deauthorize one of the other computers."
Can someone help or shed more light on my problem?
Thanks,
Richard

Home Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC

HT201210 im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help

im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help

Hey santhosh.pv,
We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Cheers,
David

MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions.

Trying to open photo in email but get a "?" icon

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