Trying to open scanner session....

Like many others, I have an HP Deskjet F380 all-in-one. Printing is fine. Trying to scan, I get 2 messages.
1- Trying to open scanner session
2- failed to open a session on the device
I assume, eventually, there will be a fix from HP?

I solved my own problem, sort of. I reinserted my Snow Leopard installation disk and then went to the Optional Installs package. One of the Custom Installs available there is Printer Support. I loaded "All Available Printers," after which Mac OS recognized my HP 6310. So, apparently, there are drivers in the optional installations package that don't get loaded automatically with the basic Snow Leopard install. Perhaps the missing drivers can also be obtained through Software Update. I did that too, but can't tell if it affected my connection since the scanner worked both before and after I updated the HP software.
In OS 10.5, I typically scanned using Acrobat. Even though my scanner is now working, Acrobat can't find it. This is odd because if I scan through the Print & Fax screen in System Preferences, I can scan to Acrobat. After the scan, Acrobat opens and shows the scanned image in neat old .pdf format. But it won't scan directly, and the System Preferences route takes a lot of extra key strokes. I long for the old HP Director.

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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