Trying to print borderless photos on F380

I have a deskjet F380 and HP photosmart essential software. I have been trying to print 4x6 borderless photo's. Each time I try I keep getting a white border on the righthand side of the photo. I have checked that all the settings are for borderless prints but I'm not getting the result I want!!
Can anyone help me????
Thanks
Sarah

the settings are correct. if I put paper in the main tray it prints the picture on paper, not photo paper. I printed a test page last night and it printed on the photo paper. I still get the same message when trying to print the photo. Thanks

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Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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Trying to print borderless photos on F380

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