Trying to print in Photoshop CC 2014 and get "There was an error opening your printer"
Photoshop CC 2014 on windows 7, when I go to print I get an error message.
I have re-installed updated drivers for the printer and have tried re-installing photoshop. No luck. We have three other identical systems that do not have this issue. Any thoughts?
Just found this in another thread - and it worked !!!
"I found a way to solve the problem. It was like this:
“To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.”
Thanks atelier19 - Happy days.
Similar Messages
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I've never had this problem before. It only affects Photoshop CS6 and CS5 that I have installed. I'm running MAC OS 10.9.5
I have three printers and HP and two Epsons, and I get this dialogue when trying to print from Photoshop CS6 or CS5.
There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.
Other applications print fine on all three printers. I tried deleting the Photoshop Prefs numerous times without results.
Does anyone have an answer for this?
Thanks.Have you printed to this printer from 10.10 before? If so, check your connections.
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PROBLEM: Cannot print from Photoshop
After restart error message appears:
— “There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.”
• All print commands are greyed out and unavailable — even to call up the printer commands cannot be done.
The printer printed fine until about 2 weeks ago when this error message appeared. Printing continues from Pages, I-photo, preview etc. — only Photoshop fails.
The printer has been turned on and off, as have open documents been closed and open etc.. Preferences reset. Repeatedly I have read through blogs and forums and attempted to contact Adobe — all without results
Epson support struggled to find reason and several solutions were tried and they assume this is an Adobe problem.
Running Mac Powerbook X 10.10.2 / Photoshop CS6 13.0.6.x64
Attempting unsuccessfully to print to Epson 3880
What Adobe support will be of help.
Robert Darling — 2/19, 20, 21,22,23/2015Probably best to ask in Photoshop General Discussion
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!
I cannot get any help either. I get the message "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." I have reinstalled all drivers, powered off/on all printers (2 of them - a Brother HL - 4040cn and an Epson Stylus Pro 7890 - which all worked fine until this morning). There appears to be no path to a solution. I have read all the forums and tried about 20 different suggestions all to no avail. Reboots, changing cables, reinstalling printers and drivers and Photoshop CS6 - ALL TO NO AVAIL. On a macbook pro retina with 10.10.3. This issue is out there and some get solutions - but not all - that's my crowd...the not all crowd. I have yet to be able to print from CS6 any more. This is a show stopper and my patience is wearing thin. And I'm tired of stupid questions like "is your printer powered on?" give me a break. This appears to be an adobe photoshop cs6 problem - as I can print from every other application. Anyone have any ideas? Adobe should have something?... Adobe system info below:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2300 MHz
Built-in memory: 8192 MB
Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version:
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 2
Display Depth:= 32
Display Bounds:= top: 1072, left: 140, bottom: 1950, right: 1580
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 1
Main Display
Display Depth:= 32
Display Bounds:= top: 0, left: 0, bottom: 1050, right: 1680
Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92629107631240972642
Application folder: KerrysHD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
KerrysHD, 232.6G, 19.7G free
Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
Installed components:
adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
AdobeCrashReporter.framework.framework AdobeCrashReporter 6.0.20120201
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1654
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1652
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
I have upgraded my iMac to Yosemite but now my two Canon Printers no longer print from Photoshop CS6. I have upgraded the drivers. All other applications including Lightroom are fine. I am receiving an error message as follows:"There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." How can I get the OS to return a list of printers to Photoshop when Photoshop requests a list.
Have you printed to this printer from 10.10 before? If so, check your connections.
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Printing from PS CC worked fine today. I made no changes to preferences. In between working with 2 projects, the first one printed fine, the second gave me this Error Message.
There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.
Now I've checked for updates for my printer, reset my printer, reset PS CC preferences, picked my printer as Default and Last Used, and rebooted. I've followed all the recommended fixes for this issue I could find here and on the internet. I can print fine from any other program. Alas, the error message keeps popping up and I can't print.
PS CC is up to date
Running OS 10.10.2
HP Printer updated
Help?Have you printed to this printer from 10.10 before? If so, check your connections.
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Ooops I put the lot in the strap line!
My printer crashed mid printing photo. Printer works OK in other apps. Now locked out in PhotoshopCC with error message: There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.
I would be grateful for help!! Obviously...Probably best to ask in Photoshop General Discussion
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
Can't print to my Canon Pro-100. Get error message:There was an error opening your printer. Printing
Can't print to my Canon Pro-100. Get error message:There was an error opening your printer. Printing functions will not be availableuntil you have selected a printerm and reopened any documants.
Your printer driver is having problems.
Resetting Photoshop's preferences sometimes clears it up (by removing previous print settings that the driver is supposed to read, but sometimes fails at).
Otherwise you'll have to work with Canon to figure out why the driver is misbehaving. -
I am getting the message, "There was an error opening your printer. Printing functions will not be a
I am getting the message, "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." There was no problem two days ago. I have Photoshop CC.
Platform, Mac or Win? OS? What printer? Printer driver version?
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I am running OS X 10.7.5 and Adobe Reader 11.0.02. In the last few days I have been unable to open PDF's downloaded from the web. Reader gives the error message 'There was an error opening this document. The file is damaged and could not be repaired'. Removing Reader and trying to use Preview to open these files give the error 'Preview cannot open this file. It may be damaged or use a file format that Preview doesn't recognise' (or something like that). Downloading the same files with Reader removed from my Mac Preview opens the files OK.
I was recently prompted to update Adobe software but did not note exactly what the update was nor when it was done.
Reader and Preview will both open PDFs I downloaded a week ago. Reader will also open files downloaded on another Mac running OS X 10.0.0 and copied to my Mac. Any ideas?Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
Im creating PDFs through InDesign and using Acrobat Pro 9 to add fields. I save them to allow ADobe Reader people to use them. Everything works fine on Pro and Reader on my end with a PC as well as someone elses PC. But one person using Mac said some forms work and some dont. Those that dont get the error "There was an error opening this document. The file is damaged and could not be repaired." Ive resaved them and made sure they work and same problem. There is nothing overly coplex about the PDFs either, a date field at the most. They are using Reader 9.1.
I found out the other day that one person who can open them adds info to them saves them and send over to that other person and cannot open any of them after they have been edited, same error. He even tried on a PC and still gets it.
I dont know what to do. I know it has to be on his end and not mine. What else can I suggest to him??It sounds like they are using an earlier version of Acrobat or Reader, though you said Reader 9.1. If you add some features in AA9 that are new, it appears that earlier versions see the new features as damaged files. At least that is my guess. Try using Reduce File Size or PDF Optimize to save to an earlier version and see if that helps. The other option is that you are getting them messed up in e-mail because many client look at PDF files as ascii and do not encrypt them. In that case force the encryption. You can also send them in ZIP form.
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Photoshop CC - There was an error opening your printer..
OSx Maveriks + iMac27" late 2011 16Bg DDR
I have some trouble with some files and print/printer.
This is the message I get.
This issue happens only with some files link this : LINK
With some others I have no problem at all.
Have restored PS preferences (hold down cmd+alt+shift while starting PS CC) , try to change default printer, try to uinstall ad reinstall PS CC with no success.
Thank you for your kind help.Hi.
I found a way to solve the problem. It was like this:
“To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.”
Hope this will help. -
Have this message constantly. I'm working with PS CC2014 - OSX 10.10. Any solutions?
Have you printed to this printer from 10.10 before? If so, check your connections.
-
Sometimes I create pdf docs and when trying to open them i get the above error...Anyone can help me with a solution?
Hi Alfredo,
Are you using a windows system or a Mac?
I would recommend you to check if any other system resource / program is accessing that file or if you have proper permissions to access that file.
Regards,
Rahul -
Adobe Photoshop 13.0.1.2 There was an error installing this update. Please quit and try again later.
I received the following message when trying to update for PS CS6 and PS CS6 (64 bit). Does anyone know how to correcte this so it so the update will install? Thank you.
Adobe Photoshop 13.0.1.2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210See the following help documents for possible solutions:
http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-up dates-ccm.html
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html
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