Trying to print invitations on custom sized card stock - like a postcard

Trying to print invitations on 8.5 x 5.5 card stock (like a postcard) and I cannot change the paper to a custom size.
When printing from the software, Print Artist Platinum 24, which has the correct size paper, the printer thinks I want to print an envelope.
How do I get the printer to print on the custom paper correctly?

My custom settings.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

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    Say thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
    I am an HP employee

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    Welcome to the HP Forums dancer200013,
    I see by your post that the custom size isn't printing correctly on the Mac or Windows computers.
    I can help you with this issue today.
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    Hope this helps.
    Have a nice day.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • What is your export process for printing custom-sized books?

    I will be printing my first custom-sized book created in Aperture.
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    Lots of experience here.
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    If you click on the Print button for your custom sized book, you'll get a dialog. Choose the PDF button at the bottom and a bunch of options will appear.
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  • Printing invitations

    I'm trying to print invitations on 5 1/2 X 8 1/2 cardstock with my Officejet Pro 8600.  I can't get the printer to recognize my card size.

    Hi Tom41,
    Welcome to the HP Forums.
    I see that you are having some issues trying to print invitations.
    I will do my best to assist you with this issue.
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    Making custom size prints.
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    How to Find the Windows Edition and Version on Your Computer.
    Let me know how this goes for you!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Printing Invitations 6 X 7.5 inch

     Trying to print invitations on 6 x 7.5 inch paper.  Print preview looks perfect centered in the middle, actual is aligned all the way to the right of the paper.
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  • IPhoto '11: Horizontal lines appear across photo printed on card stock; don't appear on drafts printed on paper. How to get rid of them?

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  • Paper mismatch on Envy 114 - trying to do custom-sized paper

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    Hi there kellybrooklyn,
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    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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  • Problems printing on custom sized paper.

    Hello all,
    I am trying to iron out my problems with printing on custom sized tractor paper (using an impact printer). Every time I print a test page, the printer behaves as if it was loaded with tractor paper that is 11 inches long, rather then the 7 inches that the forms are on.
    Before I list my code, let me explain everything that I have done. I am running Windows XP, so I went to the Printers and Faxes folder, clicked File > Server Properties, and created a custom form size (8.5" wide by 7" long with zero margins). Going back to the Printers and Faxes folder, I right clicked on the impact printer and clicked properties. From there I clicked the Device tab and selected my custom form that I had created for the tractor feed section. I then clicked the general tab and clicked the printing preferences. From there I clicked the Paper/Quality tab and selected Tractor Feed for the source. Then I clicked the advance button and selected my custom form for paper size. I also changed the resolution to 360X180.
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    Now going to the code, I created the paper object and set it size to 612 for width and 504 for height. I also changed the ImageableArea to the size of the paper (which I think eliminates the margins), and set its orientation to 0, 0. I then set the paper object to the PageFormat, and used drawString to test my settings.
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    import java.awt.*; 
    import java.awt.event.*; 
    import javax.swing.*; 
    import java.awt.print.*; 
    public class Print01 implements Printable, ActionListener { 
        public int print(Graphics g, PageFormat pf, int page) throws 
                                                            PrinterException { 
            if (page > 0) {  
                return NO_SUCH_PAGE; 
            double width = 612; 
            double height = 504; 
            Paper custom = new Paper(); 
            custom.setSize(width,height); 
            custom.setImageableArea(0,0,width,height); 
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            Graphics2D g2d = (Graphics2D)g; 
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            g.drawString("Testing", 75, 80); //Smaller values result in clipping. 
            return PAGE_EXISTS; 
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            PrinterJob job = PrinterJob.getPrinterJob(); 
            job.setPrintable(this); 
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            if (ok) { 
                try { 
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                } catch (PrinterException ex) { 
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            UIManager.put("swing.boldMetal", Boolean.FALSE); 
            JFrame f = new JFrame("Test page printer."); 
            f.addWindowListener(new WindowAdapter() { 
                  public void windowClosing(WindowEvent e) {System.exit(0);}}); 
            JButton printButton = new JButton("Print test page."); 
            printButton.addActionListener(new Print01()); 
            f.add("Center", printButton); 
            f.pack(); 
            f.setVisible(true); 

    I have a similar code to print a jasperreport,
    when I ran on Windows, the report is printed normally, all the document appeared, but when I ran on Linux (Debian), the document is missing some parts of report, printed without lines, appear only the middle of report. I don't understand what happen, on windows is ok, but linux is wrong. I tried the margins, but didn't work.
    Some one have an idea that can help me?
    sorry my english, but I need print in linux.
    Thanks a lot
    JasperPrint jasperPrint = JasperFillManager.fillReport(diretorioProjetos, parametros, getConexao().getConnection());
                getConexao().close();
                PrinterJob job = PrinterJob.getPrinterJob();
                /* Create an array of PrintServices */
                PrintService[] services = PrintServiceLookup.lookupPrintServices(null, null);
                int selectedService = 0;
                /* Scan found services to see if anyone suits our needs */
                for (int i = 0; i < services.length; i++) {
                    if (services.getName().toUpperCase().contains("HPD1360")) {
    /*If the service is named as what we are querying we select it */
    selectedService = i;
    job.setPrintService(services[selectedService]);
    PrintRequestAttributeSet printRequestAttributeSet = new HashPrintRequestAttributeSet();
    MediaSizeName mediaSizeName = MediaSizeName.ISO_A4;
    printRequestAttributeSet.add(mediaSizeName);
    printRequestAttributeSet.add(new MediaPrintableArea(
    0f, 0f,
    85f,
    54f, Size2DSyntax.MM));
    //MediaSize.findMedia(85f, 54f, Size2DSyntax.MM);
    printRequestAttributeSet.add(new Copies(1));
    JRPrintServiceExporter exporter;
    exporter = new JRPrintServiceExporter();
    exporter.setParameter(JRExporterParameter.JASPER_PRINT, jasperPrint);
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    exporter.setParameter(JRPrintServiceExporterParameter.PRINT_SERVICE, services[selectedService]);
    exporter.setParameter(JRPrintServiceExporterParameter.PRINT_SERVICE_ATTRIBUTE_SET, services[selectedService].getAttributes());
    exporter.setParameter(JRPrintServiceExporterParameter.PRINT_REQUEST_ATTRIBUTE_SET, printRequestAttributeSet);
    exporter.setParameter(JRPrintServiceExporterParameter.DISPLAY_PAGE_DIALOG, Boolean.FALSE);
    exporter.setParameter(JRPrintServiceExporterParameter.DISPLAY_PRINT_DIALOG, Boolean.FALSE);
    exporter.exportReport();

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