Trying to print to our Color Copy machine on Mavericks
I am attempting to print to our color copier (Imagistics CM2522) using Mavericks. I can print from Chrome, Firefox, Adobe Reader; but when I try Safari, Pages, Preview I get the following error:
Process: Preview [3053]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 7.0 (826.4)
Build Info: Preview-826004000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [331]
Responsible: Preview [3053]
User ID: 501
PlugIn Path: /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 Tray.plugin/Contents/MacOS/GENERIC 35C-4 Tray
PlugIn Identifier: jp.km-GENERIC.print.pde.35C-4.Tray
PlugIn Version: 3.6.3 (3.6.3)
Date/Time: 2014-12-11 12:54:53.907 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 762C008D-20A7-12B1-ECC4-76ED19B14EAA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090
VM Regions Near 0x90:
-->
__TEXT 0000000103ecc000-00000001040b0000 [ 1936K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 jp.km-GENERIC.print.pde.35C-4.Tray 0x000000010b5f668f TrUtilGetTrayIsEnabled + 12
1 jp.km-GENERIC.print.pde.35C-4.Tray 0x000000010b5fd6d2 -[TrayListDlg1MCEEE13D2_7AD6_4C28_97C6_73523B6BB2DA numberOfRowsInTableView:] + 84
2 com.apple.AppKit 0x00007fff943c2a4c -[NSTableView _uncachedNumberOfRows] + 120
3 com.apple.AppKit 0x00007fff943c2953 -[_NSTableRowHeightStorage numberOfRows] + 58
4 com.apple.AppKit 0x00007fff943c28c0 -[NSTableView _totalHeightOfTableView] + 207
5 com.apple.AppKit 0x00007fff943c2689 -[NSTableView _minimumFrameSize] + 77
6 com.apple.AppKit 0x00007fff943c95dd -[NSTableView tile] + 223
7 com.apple.AppKit 0x00007fff943e3eb1 -[NSTableView bounds] + 113
8 com.apple.AppKit 0x00007fff943e0788 -[NSView(NSInternal) _createLayerAndInitialize] + 378
9 com.apple.AppKit 0x00007fff9438e229 -[NSView(NSInternal) _updateLayerGeometryFromView] + 43
10 com.apple.AppKit 0x00007fff943e3d39 -[NSView _gainedLayerTreeHostAncestor] + 259
11 com.apple.AppKit 0x00007fff943e3c23 -[NSView _recursiveGainedLayerTreeHostAncestor] + 29
12 com.apple.AppKit 0x00007fff943e3007 -[NSView _childrenGainedLayerTreeAncestor] + 356
13 com.apple.AppKit 0x00007fff943e7a13 -[NSClipView _recursiveGainedLayerTreeHostAncestor] + 43
14 com.apple.AppKit 0x00007fff943e3007 -[NSView _childrenGainedLayerTreeAncestor] + 356
15 com.apple.AppKit 0x00007fff943e0490 -[NSView _doSetWantsLayerYES] + 488
16 com.apple.AppKit 0x00007fff943dff7c -[NSView setWantsLayer:] + 310
17 com.apple.AppKit 0x00007fff943e0171 -[NSView _setHasAutoSetWantsLayer:] + 152
18 com.apple.AppKit 0x00007fff943e5798 -[NSScrollView _setHasAutoSetWantsLayer:] + 295
19 com.apple.AppKit 0x00007fff944adbb0 -[NSScrollView _updateAutomaticInclusiveLayerSupport] + 127
20 libdispatch.dylib 0x00007fff93f741bb _dispatch_call_block_and_release + 12
21 libdispatch.dylib 0x00007fff93f7128d _dispatch_client_callout + 8
22 libdispatch.dylib 0x00007fff93f78ef0 _dispatch_main_queue_callback_4CF + 333
23 com.apple.CoreFoundation 0x00007fff8c68d4f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
24 com.apple.CoreFoundation 0x00007fff8c648714 __CFRunLoopRun + 1636
25 com.apple.CoreFoundation 0x00007fff8c647e75 CFRunLoopRunSpecific + 309
26 com.apple.HIToolbox 0x00007fff90fa5a0d RunCurrentEventLoopInMode + 226
27 com.apple.HIToolbox 0x00007fff90fa57b7 ReceiveNextEventCommon + 479
28 com.apple.HIToolbox 0x00007fff90fa55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
29 com.apple.AppKit 0x00007fff9436124e _DPSNextEvent + 1434
30 com.apple.AppKit 0x00007fff9436089b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
31 com.apple.AppKit 0x00007fff9435499c -[NSApplication run] + 553
32 com.apple.AppKit 0x00007fff9433f783 NSApplicationMain + 940
33 libdyld.dylib 0x00007fff914835fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff908b1662 kevent64 + 10
1 libdispatch.dylib 0x00007fff93f73421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff93f73136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff908b0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff91f8cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff91f8ffb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff908aca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff908abd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c648f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c648539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c647e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9450105e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff91f8b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff91f8b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff91f8ffc9 thread_start + 13
Thread 12:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff908b0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff91f8dc3b _pthread_cond_wait + 727
2 com.apple.CoreVideo 0x00007fff8c43ca38 CVDisplayLink::runIOThread() + 656
3 com.apple.CoreVideo 0x00007fff8c43c78f startIOThread(void*) + 147
4 libsystem_pthread.dylib 0x00007fff91f8b899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff91f8b72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff91f8ffc9 thread_start + 13
Thread 13:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff908aca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff908abd18 mach_msg + 64
2 com.apple.CoreGraphics 0x00007fff87fc799b _CGSSynchronizeWindowBackingStore + 97
3 com.apple.CoreGraphics 0x00007fff87f490cc _CGSLockWindow + 3765
4 com.apple.CoreGraphics 0x00007fff87f47fdf CGSDeviceLock + 240
5 libRIP.A.dylib 0x00007fff88e12487 ripd_Lock + 43
6 libRIP.A.dylib 0x00007fff88e189b4 RIPLayerBltImage + 296
7 libRIP.A.dylib 0x00007fff88e186aa ripc_RenderImage + 262
8 libRIP.A.dylib 0x00007fff88e16bff ripc_DrawImage + 1147
9 com.apple.CoreGraphics 0x00007fff87f5bc44 CGContextDrawImage + 457
10 com.apple.AppKit 0x00007fff944d1942 __74-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke + 835
11 com.apple.AppKit 0x00007fff944d13e8 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1073
12 com.apple.AppKit 0x00007fff946ba049 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2659
13 com.apple.AppKit 0x00007fff946b9545 -[NSWindow(NSWindow_Theme) heartBeat:] + 300
14 com.apple.AppKit 0x00007fff945c4c8d -[NSUIHeartBeat _heartBeatThread:] + 868
15 com.apple.Foundation 0x00007fff93cd5dfb __NSThread__main__ + 1318
16 libsystem_pthread.dylib 0x00007fff91f8b899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff91f8b72a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff91f8ffc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000001 rcx: 0x00000000000001c8 rdx: 0x00007f9d91484c60
rdi: 0x00007f9d91b15140 rsi: 0x0000000000000080 rbp: 0x00007fff5bd31760 rsp: 0x00007fff5bd31760
r8: 0x00007fff94e13c61 r9: 0x0000000000000002 r10: 0x00007f9d91b13fc0 r11: 0x000000010b6080c0
r12: 0x00007f9d91496fc0 r13: 0x0000000000000001 r14: 0x0000000000000000 r15: 0x0000000000000008
rip: 0x000000010b5f668f rfl: 0x0000000000010202 cr2: 0x0000000000000090
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x103ecc000 - 0x1040affef com.apple.Preview (7.0 - 826.4) <40BAB370-D0EA-399C-94E0-F67F8131AAC7> /Applications/Preview.app/Contents/MacOS/Preview
0x104162000 - 0x10418dfff com.apple.MediaUI (1.1 - 27) <2482C4A0-6D72-3870-AEF1-31F6015F2719> /System/Library/PrivateFrameworks/MediaUI.framework/Versions/A/MediaUI
0x105cec000 - 0x105f80ff7 com.apple.RawCamera.bundle (5.07 - 760) <EA94F148-975D-32D7-8A20-B06017E5793B> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x108a5d000 - 0x108a63ff7 com.apple.BookKit (1.0 - 75) <4AD4969C-B6DE-3926-B723-64200A2A674B> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x109143000 - 0x109144fe4 +cl_kernels (???) <76DB2F54-ACCD-48BB-918D-9D399362C23B> cl_kernels
0x109152000 - 0x109153ff9 +cl_kernels (???) <2FD40042-80A4-461D-A981-AA26E772E178> cl_kernels
0x109155000 - 0x10923bfef unorm8_bgra.dylib (2.3.58) <641EC871-01E8-301F-8695-B92993AD7E23> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x1096e0000 - 0x1096e1ffa +cl_kernels (???) <2BFC6A95-92FE-424B-B6DA-105E88E8AD68> cl_kernels
0x10a5cd000 - 0x10a5d9fff +ccpd_util.dylib (1.0.1) <AC2BD8CD-96C1-D6F0-A8A7-7C035B951753> /Library/Printers/Canon/CUPSPS2/Bidi/ccpd_util.dylib
0x10a5f4000 - 0x10a5f4feb +cl_kernels (???) <E7D7B6E7-7994-40AB-9C95-B8458BEA060C> cl_kernels
0x10af2f000 - 0x10af61ff3 com.apple.print.framework.Print.Private (9.0 - 462) <5213B13B-9DEA-3D1C-A5C4-E7A6B9417A4C> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/Current/Pl ugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x10af7f000 - 0x10afabfff +jp.co.canon.CUPSPS2.PDEs.Finishing (4.2.0 - 4.2.0) <DD7608D3-4ACE-9825-DA01-175F040D018A> /Library/Printers/Canon/CUPSPS2/PDEs/FinishingPDE.plugin/Contents/MacOS/Finishi ngPDE
0x10afe6000 - 0x10b03afe7 +jp.co.canon.CUPSPS2.CUPSPS2PDECommon (4.2.0 - 4.2.0) <2F4EBDE6-124C-F89C-AD3C-BD26EECF7CC5> /Library/Printers/Canon/CUPSPS2/PDEs/CUPSPS2PDECommon.framework/Versions/A/CUPS PS2PDECommon
0x10b075000 - 0x10b08afff +libinfo.dylib (1.0.1) <571DA014-D326-4485-4B74-6B726C0163AB> /Library/Printers/Canon/CUPSPS2/Libs/libinfo.dylib
0x10b093000 - 0x10b0aafff +libinfo_analyze.dylib (1.0.2) <93F30956-0CBA-3753-F5E0-69A365C997A7> /Library/Printers/Canon/CUPSPS2/Libs/libinfo_analyze.dylib
0x10b0c9000 - 0x10b0e5fff libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x10b0ea000 - 0x10b100fff +jp.co.canon.CUPSPS2.PDEs.PaperSource (4.2.0 - 4.2.0) <CF22DF1E-F841-EBD8-F7B7-B89124C75145> /Library/Printers/Canon/CUPSPS2/PDEs/PaperSourcePDE.plugin/Contents/MacOS/Paper SourcePDE
0x10b118000 - 0x10b130ff7 +jp.co.canon.CUPSPS2.PDEs.Quality (4.2.0 - 4.2.0) <17C0295C-D314-1739-630C-A452268E156E> /Library/Printers/Canon/CUPSPS2/PDEs/QualityPDE.plugin/Contents/MacOS/QualityPD E
0x10b167000 - 0x10b176fff +jp.co.canon.CUPSPS2.PDEs.SpecialFeatures (4.2.0 - 4.2.0) <9CD8BF12-E711-3E22-1CF9-69C2B0FCF5BF> /Library/Printers/Canon/CUPSPS2/PDEs/SpecialFeaturesPDE.plugin/Contents/MacOS/S pecialFeaturesPDE
0x10b18b000 - 0x10b1c9ff7 com.apple.print.PrintingCocoaPDEs (9.0 - 462) <E303781E-7376-3D04-89AF-E063972C02A1> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Plugins/ PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x10b21c000 - 0x10b21fff7 +jp.km-GENERIC.print.pde.35C-4.Cover (3.6.3 - 3.6.3) <CC65E52B-ED64-3BA3-DA78-8AB6F2C3261E> /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 Cover.plugin/Contents/MacOS/GENERIC 35C-4 Cover
0x10b367000 - 0x10b393fff +jp.km-GENERIC.print.pde.35C-4.Output (3.6.3 - 3.6.3) <837B933A-C668-0B05-4910-E24244B5DBAC> /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 Output.plugin/Contents/MacOS/GENERIC 35C-4 Output
0x10b404000 - 0x10b49bfe7 +jp.km-GENERIC.fw.35C-4.Core (3.6.3 - 3.6.3) <4C9FE4DA-05CA-F0CB-2214-7EC2E27A8F6C> /Library/Printers/GENERIC/35C-4/PDEs/pde.framework/Versions/A/pde
0x10b53b000 - 0x10b550fe7 +jp.km-GENERIC.print.pde.35C-4.Finishing (3.6.3 - 3.6.3) <49A57898-AD9E-B150-411F-6C12D99A7793> /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 Finishing.plugin/Contents/MacOS/GENERIC 35C-4 Finishing
0x10b5f4000 - 0x10b604fff +jp.km-GENERIC.print.pde.35C-4.Tray (3.6.3 - 3.6.3) <4808CD48-8E25-7E94-9849-F6D1013E4575> /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 Tray.plugin/Contents/MacOS/GENERIC 35C-4 Tray
0x10b72c000 - 0x10b744fff +jp.km-GENERIC.print.pde.35C-4.PerPage (3.6.3 - 3.6.3) <8E947214-FF5B-3946-F8C0-6BAE2705B383> /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 PerPage.plugin/Contents/MacOS/GENERIC 35C-4 PerPage
0x10b838000 - 0x10b858fef +jp.km-GENERIC.print.pde.35C-4.Stamp (3.6.3 - 3.6.3) <2B8E53E4-ED7E-70FA-A3A4-31AC922C49C8> /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 Stamp.plugin/Contents/MacOS/GENERIC 35C-4 Stamp
0x10b96a000 - 0x10b981fff +jp.km-GENERIC.print.pde.35C-4.ImageQuality (3.6.3 - 3.6.3) <6C8BFFDC-42BF-BBF5-2B41-735451C868E5> /Library/Printers/GENERIC/35C-4/PDEs/GENERIC 35C-4 ImageQuality.plugin/Contents/MacOS/GENERIC 35C-4 ImageQuality
0x123400000000 - 0x12340047bff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.28.32 - 8.2.8) <0B941CC0-E86A-3410-B64B-0BCDAD0922B0> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff6afce000 - 0x7fff6b001817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
0x7fff8736e000 - 0x7fff87370fff libRadiance.dylib (1044) <461482C9-CADB-3B36-B023-597C64AD4B00> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff87371000 - 0x7fff8740cff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff87de2000 - 0x7fff87e0bfff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff87e0f000 - 0x7fff87ef9fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff87f00000 - 0x7fff87f2fff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff87f30000 - 0x7fff8884f797 com.apple.CoreGraphics (1.600.0 - 599.35.4) <C8CBC664-0CD2-3C7D-A301-9B3BA731250C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff88850000 - 0x7fff88852fff libCVMSPluginSupport.dylib (9.6.1) <B724E444-6FAE-31B5-9814-1572517229C6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff88bc3000 - 0x7fff88cb1fff libJP2.dylib (1044) <BE5FF765-5ECE-38B5-BF5D-BE806F5CAD18> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff88cb2000 - 0x7fff88cb9fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff88cdd000 - 0x7fff88cf0ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff88d88000 - 0x7fff88db8fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff88db9000 - 0x7fff88ddeff7 com.apple.printingprivate.framework.PrintingPrivate (9.3 - 126.1) <221B915A-C6B9-3AE7-8209-E905FC556284> /System/Library/PrivateFrameworks/PrintingPrivate.framework/Versions/A/Printing Private
0x7fff88ddf000 - 0x7fff88e09ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff88e0a000 - 0x7fff88e32ffb libRIP.A.dylib (599.35.4) <F3C60582-1F27-335D-9C97-8CF307670F7B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff88e33000 - 0x7fff88e33fff com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x7fff92dd3000 - 0x7fff92dddfff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff92dde000 - 0x7fff92ddffff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff92de0000 - 0x7fff92e0dff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff92e0e000 - 0x7fff92e53fff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib
0x7fff92e54000 - 0x7fff9
Hi @jahburnit
I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP Color LaserJet CP2025 Printer series support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP
Similar Messages
-
Hello there,
I just bought 2 new cartridges for my printer HP Photosmart c4600 All-in-one series and tried to print docs in color.
- 1 HP 300 (CC640EE) Remanufactures High Capacity Black Ink cartridge
- 1 HP 300 (CC643EE) Remanufactures High Capacity Colour Ink cartridge.
However, it only print in blue, pink and yellow (no orange or other or so). Could you let me know how I can solve this?
We use it for our social entreprise and have many posters and flyers to print on daily basis and the quality is very bad.
Many thanks for your help,
CarolineHi @Caroline1985,
Welcome to the HP Forums!
I understand that your HP Photosmart c4600 is only printing primary colors. I am happy to help!
Please see the following guides:
Can I Refill The Ink In My HP Ink Cartridge?
Fixing Print Quality Problems for the HP Photosmart C4600 and C4700 All-in-One Printer Series.
I would also suggest using HP Genuine ink cartridges, not remanufactured cartridges, as it is a possibility the issue could lie with those cartridges.
Hope this information helps, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
How to print Indesign 1 built 20 pg. doc. using Indesign 4, saddle stitch on color copier????
I have a document built in the first version of Indesign. We have two Macs (OS 10.4.11). My employer purchased a Sharp/COECO brand 6200 color copier/printer (a big boy!).
The #1 criteria for purchasing that equip. was that it had to successfully print our annual president's report. (After Sharp delivered the copier/printer, things went down hill starting with day one. Bad motherboard in machine; got new motherboard. Output quality shifted causing uneven margins on large posters (11x17) went sent directly from the Macintosh and it gets worse.) Long story short, our Sharp folks said it was because we were operating with Indesign 1 that the features for creating a saddle-stitch job appear grayed out (selections are shown, but we could not select them). Just last week we purchased Indesign 4. Installed it. Tried the very same steps as we tried with Indesign 1. Areas to select to create a booklet using saddle-stitch feature are still grayed out.
Document information: 20 page, single-page built 8.5 x 11 document (built using Indesign 1).
Cover Paper (for pages 1 & 20 and 2 & 19) : 80# Futura Laser Dull
Content Paper (for pages 3-18) : 80# Futura Laser Text
We want 700 copies of a 20 pg. document. We were instructed by our copier tech/specialist to print the covers separate (since they were to be a different weight paper). So I created an 11 x 17 horizontal layout to place my already built 8.5 x 11 single pages into so they would be printer spreads (the only way I knew to do it). Pages 20 & 1 were side one; pages 2 & 19 were side two. I printed one side first, then the other, as our copier will not duplex automatically.
The theory from our copier tech was that we would load the covers into the by-pass tray and those would pull (to be added to the content pages to be saddle stitched) once I sent the pages 3-18 (still in a single page format) from my mac to the new copier/printer. The software from my mac would "talk" to the software on the copier/printer and the copier/printer would know to impose, place my letter-sized pages into printer spreads. Made sense to me.
When we attempted to do all of the above, options that I needed to select for making it into a booklet, saddle-stitched, etc. were grayed out. After countless suggestions (with no solutions ) from our copier tech., they quickly washed their hands of the situation and stated that it was not their product but an issue with our mac. End of story.
We have 700 covers already pre-printed (containing pages 20 & 1, 2 & 19). I need to know if there is anyone out there who might have had a similar issue when trying to create a saddle stitched book, designed in Indesign 1, printed in Indesign 4 on a copier/printer that supposedly can do such as mentioned??If so, i need and appreciate all help, feedback, suggestions, recommendations as soon as possible. This job must be ready by Monday, Nov. 16, 2009.
Our only other option at this time is to set pages 3-18 up as printer spreads, print them on the 80# Futura Dull Text paper (will yield me 4 printer spreads) and pair those with the first printer spread (20 & 1 and 2 & 19), which will then be a total of 5 printer spreads and carry it to a local printer who will graciously collate, fold, and saddle stitch for only $85.
Please help and many, many thanks for all who can assist! I certainly appreciate it!Daniel,
Thank you SO MUCH for your options and quick reply to my post! I'm nearly at my wits end ... our Command Workstation is also loaded on the only PC in my department. When you said it could be printed using Acrobat, I guess you mean just the plain old, basic Adobe Acrobat that one would use to open PDFs in? I'll give that a try first. If I've misunderstood you, please don't be afraid to correct me .... again, thanks!
Beth Gray
>>> Daniel Flavin <[email protected]> 11/04/09 5:58 PM >>>
Several options come to mind -
The copier engine and RIP are in charge of the imposition and duplexing from your single page file and should be available from any program ie: Word, Open Office, Acrobat. Could you print a 8 page file from any other program and have the features available?
Your support points the finger at the MAC drivers; do you have a PC in the facility to check the imposition and duplexing ability?
The job could be printed from Acrobat as easily as from InDesign if drivers are to blame.
Is the Sharp accesible/driven by a stand alone program ie: Command Workstation? You would be able to spool the page file and make the options from there.
FYI, 2 things you can expect and should check with from your local printer about the booklet making - A decent shop will score the covers before the gather, stitch and fold yeilding a nicer crease (no cracking along the spine). (I'm assuming your 80# Futura Dull is a cover weight as opposed to text weight.) Also, you should be getting a face trim to eliminate the creep from the inside pages - a clean polished outer edge. You Sharp can do neither and it is your annual report. -
I am trying to print a color photo on my MacBook Pro from iPhoto (not using Photoshop) using Epson 2200 printer, and everything I do in the Color Matching and Print Settings results in a photo with a pink cast to it. What am I doing wrong?
Have you checked the ink cartridges and made sure the nozzles are clear? Are you able to print from outside of iPhoto with the correct color?
Try the following: make temporary copy of the library and do the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT -
I am trying to print a chart as a PDF that is in color and the color is not printing
The chart I am trying to print has colored boxes and when I print the chart the boxes are white
Have you checked the ink cartridges and made sure the nozzles are clear? Are you able to print from outside of iPhoto with the correct color?
Try the following: make temporary copy of the library and do the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
OT -
Pixma printer adding color while trying to print black and white.
I've had this printer (Pixma MG5320) for about a year and a half now and recently noticed a problem with it. I have been doing a lot of black and white photography lately (both digital and analog), and every black and white photo I print has some color fo it. For instance I printed out a black and white digital picture I took recently that I edited using Nik's Silver Efex Pro. Instead of the picture coming out black and white, it has an orange/red hue to it throughout the image, yet on my monitor it is void of all colors (except shades of black and white of course). A few months ago I tried to print another picture, and it had a blueish/green hue printed throughout the picture as well.
I am printing all these photos via Photoshop, and even went into the settings to click on "grayscale printing" but the problem still persists. The printer does this with both brand new ink cartridges and ones that have been used before. I can't figure out if there is some odd setting in Photoshop that I may have accidently messed around with (though there really shouldn't be), or if it's an issue with the printer itself. If I print a color photo, all the colors seem about right and I don't notice an off hue on any of them.
Does anyone know what could cause this? I am just trying to troubleshoot the whole ordeal because it's gotten to the point where printing b&w photos is not in question until I figure this issue out.Hi, georgeisabamf!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day! -
How to fix OXC19A0020 error in printer HP6500A plus, just as faxing and copying machine.
I have just bought a printer HP6500A plus, which I use it as faxing and copying machine only. Therefore, I never connect it to a computer. After I installed the machine, it worked for the very first time. Then, I changed the new carbridge. It did not work anymore indicating error code OXC19A0020. I shut off the power and examined all the carbridge insertions. Everything seems OK, but the code still appear and not working. Pls advise how to fix this new machine. Tks
Hi Rayraylam03,
If your problem is still unsolved, you can try these solutions:
http://fix-your-printer.blogspot.com/2011/01/solving-error-code-oxc19a0036-on-hp.html
Good luck ! -
We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader.
For which, We created and execute the below command line to call Adobe Reader and print the PDF on a printer.
"C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /T "\\<Application Server>\Report\<TEST.PDF>" "<Printer Name>".
Current Situation: The above command line parameter when executed is working as expected in a User's Workspace.
When executed in a command line on the Application Server, it is working as expected.
But, the same is not working while executing it from Deployed environment.
Software being used: 1. Adobe 11.0 enterprise version. 2. Webshpere Application Server 8.5.5.2.
Please let us know if there is a way to enable trace logs in Adobe Reader to further diagnose this issue.This is the Acrobat.com forum. Your question will have a much better chance being addressed in the Acrobat SDK forum.
-
We are trying to implement a process so that any document that needs to be printed through our Java application will be printed as PDF using Adobe Reader. For which, We created and execute the below command line to call Adobe Reader and print the PDF on a printer."C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /T "\\<Application Server>\Report\<TEST.PDF>" "<Printer Name>". Current Situation: The above command line parameter when executed is working as expected in a User's Workspace. When executed in a command line on the Application Server is working as expected. But, the same is not working while executing it from Deployed environment.Software being used: 1. Adobe 11.0 enterprise version. 2. Webshpere Application Server 8.5.5.2. Please let us know if there is a way to enable trace logs in Adobe Reader to further diagnose this issue.
This is the Acrobat.com forum. Your question will have a much better chance being addressed in the Acrobat SDK forum.
-
"waiting for Color Laserjet 2550L to become available" when trying to print
I have been successfully printing to a Color Laserjet 2550L for over 4 years yet suddenly within the last 2 weeks each time I try to print I get this message from the printer window: "waiting for printer to become available"? Oddly enough, if I power the printer off and then back on the printer usually (although not always) prints whatever has not been completed in the queue. I have tried using different USB cables, deleted and then added this printer again ... not sure what else to try?
I was messing around with my network in trying to get another Color LJ to work but don't see how that could affect this printer since this one is running direct via USB and seems to be getting the info just not printing without the power down? Any help is greatly appreciated! ThanksOK, that's strange. Apple and HP list it as being supported by Snow Leopard here.
Can you run a self-test from the front of the printer?
Try downloading updated software from Apple here.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
Trying to print via wifi to epson stylus color 740 but can't
Hi all,
I am trying to set up my just purchased PowerBook g4 to print via airport wifi to an epson stylus color 740. I have been printing to this printer from my old laptop without any problems but I forgot how I set it up. It had something to do with lpt1 protocols. Is that IP address setup? I am now trying to set it up through OS X 10.5.4 and the other laptop has OS X 10.3.9. The dialog box is a little different and gives me many options for connecting. Which one do I use? The printer is hard wired to my SMC router which is connected to my g4 tower.
I got as far as trying to print to the printer but it would say it was sending then says the printer is paused when it isn't.
On my Titanium g4 the settings are:
printer name: lpt1on192.168.2.1 on 192.168.2.1
location: unknown
queue name: lpt1on_192.168.2.1_on192.168.2.1-1@g4tower
host name:g4tower.local
These settings are working not only for the Titanium g4 but for 2 other IBooks in the house. I just don't know where to put the settings in Leopard.
Thanks for any help,
Model Name: PowerBook G4 15"
Model Identifier: PowerBook5,2
Processor Name: PowerPC G4 (1.1)
Processor Speed: 1.25 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 1.25 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.7.1f1
Message was edited by: Claire Thomas
Message was edited by: Claire ThomasGenerally, there are two issues. First, you must know which paper to select, and second you must specify a feed-method that allows the paper you want to be in the list.
Second thing first, as it's more tricky.
The paper selection in the "Media Type" drop-down of the Epson 3880 Print dialog (the second print dialog presented when printing from Aperture) is limited by the selection you make for "Paper Size" in the Printer section of the Aperture "Print" dialog. To get "Fine Art" papers to show (and be selectable) in the Media Type drop-down, you must specify a Paper Size that allows those papers. Anything marked "Manual" should suffice.
An example will be helpful . I print most of my work on Epson's Hot Pressed paper, which I purchase in boxes of sheets. If I am printing to 8 ½ x 11 inch sheets, I do the following:
In Aperture, in the Printer section of the Print dialog, I select "US Letter (Manual - Rear)":
(This is the key. Selecting "US Letter" will not allow me to specify the paper I want.)
When I click the button "Print", another Print dialog opens. This one is specific to the printer (in this case, the Epson 3880). In that dialog, I specify for "Media Type" on the "Basic" tab of the "Printer Settings" tab of the "Print" dialog "Hot Press Bright":
This shows in the drop-down menu, along with other papers which must be fed manually:
I hope that helps. Non-Epson papers should come with instructions telling you the paper to select. For instance, I also print to Hahnemühle Harman low-gloss papers. These specify that I select "Ultra Premium Photo Paper Luster", which I do:
In the above dialogs, you can see that I have created printer presets for the papers I regularly use.
—Kirby. -
PIXMA MG2120 trying to print EVERY job in color
So after a BUNCH of testing and realigning, I've found that the printer is trying to print using color. When I keep greyscale selected and even changed cartridge use to "Black Only" in the driver settings. That's when I try to print and it says "Printer will use color cartridge for this specific job." Even when the picture itself is black and white. Even when I try to print normally, nothing shows up...which LEAD me to believe it keeps trying to print in color...which is empty by the way. Not wasting an extra 30 bucks on color I'm never even going to use. Can anyone help?
Hi technofreak,
Although you have the printer set to print in grayscale mode, and the black only ink cartridge setting selected, if you use the duplex (double-sided) printing option, or select a paper type other than PLAIN PAPER (such as a photo paper, envelopes or labels) in the printer driver, the color ink cartridge will be used to produce the black text on the page, even if the black ink cartridge is selected. In addition, some web pages and PDF files have coding embedded in them that will constitute the use of the color ink to produce the text on the printout, even if the black only option is selected. In these cases, we cannot force the printer to print using only the black ink cartrdige in the unit.
This didn't answer your question or issue? Please call or email us using one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
I am trying to print a webpage in black ink only but it continues to be printed with colors.
Printer OfficeJet 6500 A. I am trying to print a webpage in black ink only but it continues to be printed in color. What settings must I use?
That was just my curiosity about the web browser. It has nothing to do with the printing issue.
Have you selected gray scale and tried reprinting yet?
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
I have an iPad 2 and cannot get it to print from our p photosmart 6525 printer. Does anyone know how to get the AirPrint to work between these two machines?
Hi,
As soon as the devices connected to your network the printer should appear as AirPrint.
You may ensure it is connected by clicking the wireless icon on the printer screen to locate its IP, then type the IP into Safari and check if you can access the printer homepage from your iPad.
If the printer conncted but still not being detected as AirPrint, ensure you have the latest firmware for your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03312867&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
If the printer still not being dedected I would rather suspect the network as AirPrint uses Apple Bonjour and therefore require your network to support multicasting to operate..
You may test it by temporary setting direct connection using Wireless Direct, if the printer being detected without using the router please clarify your router brand and model to better understand your router capabiities.
The steps to enable Wireless Direct can be found listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03351623&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
Shlomi -
I typed in data into the highlighted text box, and then tried to print my form. However, when printed, the copy only showed a portion of my answer. Is there a way to expand Adobe Reader's highlighted text to show my full response, or should I make my responses only as long as the highlighted portion allows?
While printing any pdf file it will print the visible text only. To overcome this, the form needs to be dynamic so that it expands in layout while entering more data. Usually dynamic forms are developed by Adobe LiveCycle Designer.
~Deepak
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