Trying to purchase a game and being asked to verify information. Asking for security code. What is that?
Trying to purchase a game and being asked to verify information. Asking for security code. What is that?
Where exactly are you seeing it ? Messages about security codes usually refer to the 3 or 4 digit code on the credit card that you have on your account : http://support.apple.com/kb/HT3541
Similar Messages
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I was in a book store trying to download game from the wi-fi and when they ask for account and password I typed in my apple ID and password but It's still not working because they ask for my "security code". What is that I have no idea where I get that from because I been using my apple account on my IPhone 4 to buy music from itune or to download app so there no problem with my account.
The security code on your credit card?
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I am trying to purchase a game and I'm getting a message saying your purchase could not be completed
I Am trying to purchase a game from my credit balance and I'm getting a message saying your purchase could not be completed
If you are getting a message to contact iTunes Support (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Im trying to purchase a game but can't remember how I answered my security ?'s
Im trying to purchase an app but I cant remember how I answered security ?'s so its blocking my purchase. How can I reset security answers?
dianneCheck the AppleCare number for your county here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
When I opened Firefox prior to the update, my homepage had an address "file:///" and labeled "Index to file". the window showed all my hardrive files with links to other files. Concerned for security, I contacted computer support where I was told it may be malware. They cleared my caches and updated my operating system. When I updated Firefox and clicked on the private browsing icon (mask icon) The index to file window showed up again. What do I need to do to stop this from happening?
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Thank you for contacting Mozilla Support. -
I already purchase a game and kind a deleted it when i finished playing the whole game. Now my problem is i'm trying to download it again and its asking to pay for it again. What should i do?
I did that already i can download the game but it still asking me to pay for every level even thou i pay already for the whole thing.
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I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me
That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/
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I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?
Help here > Rescue email address and how to reset Apple ID security questions
Security questions... write down the answers and keep in a safe place in the future. -
I'm trying to purchase an album and its asking me for security quiet ions. Why so difficult ????
Contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.
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I Am trying to buy a game and it is saying my Apple ID is locked how do I fix this
If you are getting a message that your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it, or if the message is that it is locked, then contact iTunes Support and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
HT1918 I am trying to purchase some books and magasin on i tune but it is refused all the time
I am trying to purchase some books and magasin on i tune but it is refused all the time
I have asked them and have now been told the below
We have carefully reviewed your iTunes account "................." and I regret to let you know that this account is not in compliance with our iTunes Store Terms and Conditions. We are unable to provide further information regarding this situation. I apologize for any inconvenience this has caused.
For more information on Apple's requirements for using the iTunes Store, please refer to the iTunes Store Terms and Conditions:
http://www.apple.com/legal/itunes/us/terms.html
this is absolutely ridiculous, which steps do i have now? -
HT1577 I am trying to download some games and it keeps saying waiting what do I need to do. T
I am new to apple and I am trying to download some games and movies. The movies I can not find them and the games just keep saying waiting. I feel like this thing is not working right. If someone could let me know what I am doing wrong or what I need to do.
Thanks
AmandaPlease refer to :
Troubleshoot Creative Cloud download and install issues
Troubleshoot CCM Applet installation and download
InDesign trial download - Adobe Applications manager keeps quitting unexpectedly.
You can download directly if using a different browser also fails.if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html and activate with your serial number. if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. The most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com), failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com.
Regards
Rajshree -
Billed To:
Order Number: MHD50X16DZ
Receipt Date: 11/13/11
Order Total: $2.14
Billed To: Visa ******
Item
Artist
Type
Unit Price
Fireplace Plus, v1.0, Seller: Jesse Lauro (4+)
Report a Problem
Jesse Lauro
App
$0.99
Fireplace Live HD, v1.2, Seller: Voros Innovation & Business Services Pty Ltd (4+)
Report a Problem
Voros Innovation
App
$0.99
Subtotal:
$1.98
Tax:
$0.16
Order Total:
$2.14
Please retain for your records.
Please See Below For Terms And Conditions Pertaining To This Order.
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found athttp://www.apple.com/support/itunes/store/
<Edited by Host>I tried to purchase two apps and they wouldn't download for me
Launch the App Store and login.
Then from the menu bar (top of your screen) click Store > Check for Unfinished Downloads
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