TRYING TO PURCHASE A SONG, I KEEP AGREEING TO ITUNES TERMS

I'm trying to purchase a song, the terms and agreement page comes up; I agree to and check the box and it comes right back to the same terms & agreement. Anyone ever experience this problem before

patrickfromgalax wrote:
I tried googling it, but all of the answers are from years and years ago. Can someone help?
Apparently you did not try googling it. People have been asking the same question repeatedly over the last couple of weeks in these forums.
Here is a posting with resolution from 3 days ago. https://discussions.apple.com/message/15078964

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Guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

guys, i keep trying to purchase some songs on itunes, and it keeps asking me to answer security questions, which i have forgotten, so it says it has sent an email to me, so i go to my email and its not there! anyone have any ideas? this is really ANNOYING

You can try here with manage your account
http://www.apple.com/support/appleid/
I had mine mess up a few months ago and tried to get the e-mail three different times and it never came. I ended up scheduling for a tech to call me to figure it out.

I keep getting a message of an error (-50) when trying to purchase a song on itunes. anybody knows why?

i keep getting a message of an error (-50) when trying to purchase a song on itunes. anybody knows why?

Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81068)

Ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset.

ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?

If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?

HT204411 i am trying to purchase many songs at one time. i have added all songs to wish list , now to purchase it will only let me do one at a time please advise how i can purchase more than one at a time

i am trying to purchase many songs at one time. i have added all songs to wish list , now to purchase it will only let me do one at a time please advise how i can purchase more than one at a time

There used to be a 'buy all' button on the wish list screen but for some reason that has been removed from the current version of iTunes so you will need to buy each item individually. You can try leaving feedback for Apple and maybe it'll be added back in a future update : http://www.apple.com/feedback/itunesapp.html

TS1717 When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get emails.

When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get their emails.

It is very hard to contact live help unless you have Apple Care:
http://www.apple.com/support/contact/
Just to make sure you've followed the Express Lane this way (Account Management):
You're having a problem with your account, not the iPhone, so email via the Express Lane may be your only contact, sorry.

TS1424 recieving a 502 error when trying to purchase a song

recieving a 502 error when trying to purchase a song, Help

Welcome to AD!
The top 4 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) Time or time zone not correct on your PC.
3) The culprit was Norton. Ggo to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.)
4) Delete or cut the preferences.xml file which contains your iTunes preferences.
Close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. You'll need to set your preferences back to what they were and then connect to the iTunes store.

I just tried to purchase a song and incountered an error msg. 5002 what does this mean?

I just tried to purchase a song and incountered an error msg. #5002 what does this mean? I'm new to using itunes.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT1491 when trying to purchase an app I keep getting redirected to answer security questions that I havent answered before so I dont have the answers to them?

When trying to purchase an app I keep getting redirected to answer security questions that I havent previously been asked so I dont have the answers??

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74327)

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

So i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M.

I purchased a song (Awaara Hoon (instrumental)) from itune store but it gives me a non-protected m4a file. I need a protected m4p file. How can i get it from itune store??? thanks in advance

I purchased a song (Awaara Hoon (instrumental)) from itune store but it gives me a non-protected m4a file
I need a protected m4p file.
How can i get it from itune store???
thanks in advance

All the music from iTunes Store aren't protected. You can search the web for a site that sells protected music.

HT1491 If I purchase one song from an albumn in iTunes, but later want to purchase the entire albumn, does iTunes give credit for the single song purchased, or will I be charged once for the single song, and then the regular full price for the albumn?

If I purchase one song from an albumn in iTunes, but later want to purchase the entire albumn, does iTunes give credit for the single song purchased, or will I be charged once for the single song, and then the regular full price for the albumn?

Welcome to the Apple Support Communities
You'll purchase the rest of the album, so you'll pay the same as the cost of the album but without the cost of the previously purchased song

Having issues agreeing to "iTunes Terms of Service & Privacy Policy"

Having issues agreeing to "iTunes Terms of Service & Privacy Policy" after upgrading to IOS 4.2.1. I had done this previously when it came out and am just now having this issue. I just want to agree to it but cannot find the menu buttons. I did not purchase my iPad (16g Wi-Fi) new. I just registered it w/ apple recently. I DO NOT KNOW anything about the previous owners.....I hope this isn't an jacked iPad or something. Any help or insight would rule.
THANX
Rick Dickson

Are you getting the issue described in the following document, Rick?
[iTunes: May not display all options at low screen resolutions|http://support.apple.com/kb/TS1845]

Having problems with syncing my iPod to my mac and trying to purchase a song but iTunes keeps saying "can't connect to server??

just got a new mac- been using PC. Having problems syncing my Ipod to my mac and when i try and purchase a song, itunes says "network connections timed out"- what am I doing wrong??

Try a hard reset by pressing the Home button and Wake / Sleep button at the same time, keep them both pressed until the Apple Logo appears on the screen.
This does not lose any data on your iPad.

TRYING TO PURCHASE A SONG, I KEEP AGREEING TO ITUNES TERMS

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