Trying to purchase an app from iTunes but it keep prompting to check my payment details . Apparently my address does not match the bank records
I just got the iPhone 4. Trying to purchase apps, but keep getting prompts- that he billing address does not match the bank records. Fred close to 20 times. Frustrated !! Am travelling today for 2 weeks. Need this sorted ASAP .
Contact the support staff for the stores at: http://www.apple.com/emea/support/itunes/contact.html
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im trying to burn a lp from itunes, but it keeps cancelling at the last minute and saying error 4000
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
-Griff W. -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
Hi
On my macbook pro
I'm try to set up a new Epson printer SX 445 to my router/network but each time I run the set up wizard it fails to complete saying Security Key/Password Check fail.
*entered security key/password does not match the one set for for router.
I know that the password is correct and have rechecked this by changing it a few times
and I still get the same result.
My network internet service provider is not interested and says to call Epson.
Anybody have any clues how I can resolve this?
RegardsI personally suggest the new Drobo FS. Since it has an iTunes server built in and you can use any size sata hard drive in it it is better and a NAS that has to use the same size drives.
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I am trying to purchase a book on my 4S, keeps telling me my credit card info does not match what the bank has on file for me, nothing has changed in my personal info, why is this happening?
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
Nothing on Apple's services has worked correctly since they started this iCloud c**p. Did anybody there actually think this through before implementing it? I can't get on iCloud because I only have one email account and it's associated with no less then three Apple IDs (their server hiccups and I get locked out.) Now I can't make purchases in iTunes.
If you are getting a message stating that you are not verified. Then you might have not received the iTunes Store verification email. You will need to contact iTunes Customer Support. They will be able to verify your store account. Then you will be able to sync your iPod Touch while signed into your store account. Your iPod Touch should allow you to purchase your Apps from that point on.
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HT1918 I am trying to change my account information and it always says it does not match the bank
I am trying to update my credit card information on my account. When I my finished, I get a message that says it does not match my back informaiton, I don't know what else to do, help?
on ios device go to settings - itunes app stores - click on your apple id - select view apple id- and then enter password. - your billing info is in the account window.
on computer open itunes - go to itunes store - either sign in - or click apple id - view apple id - enter password - billing info under account window -
I can't get any updates for my apps. I can't connect apps to Facebook and I can't even play some game they won't load all because iTunes must have been trying to take funds for a purchase. Although it doesn't tell me what purchase. Just that I owe them 4.98. I've written to them ten times and can't get them to understand this simple fix.."take your money". I even went as far as making a call to Apple which is no longer covered under my terms. 35.00 for a phone call. Only to find out it iTunes holding up everything with both my iPhone 4Gs and my iPad 2.
iTunes is telling me all this crap but not taking the money. I'm pretty clear as to what the problem is. But for some reason they just can't understand me.
So, how do you send iTunes 4.98 to clear your account? You can't.....I can't even purchase anything until they take the stupid money and hold off my account. But I'm getting no where with any of the people at iTunes. It sure seems simple to me but I guess it's not for them.
Anybody know what I can do????
Thank you,
Michelem0918Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am trying to purchase an item from iTunes United Kingdom store. It is a Masterpiece classic; Downton Abbey Christmas Special not available in the US. Is there a way to do this?
You can ONLY buy from the itunes store of your country of residence ( based on the valid billing address on your credit card) AND ONLY while you are physically located inside the borders of that country.
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When i try to buy an app from the app store it ask for my billing imformation and when i type everything in it tells me the imformation does not match my bank records. Ive also tried using my wifes card to buy apps and it says the same thing. Any ideas?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
While trying to change my Credit Card info: The app store tells me that my payment method information does not match my bank records and to try again or enter a new payment method. My CC is valid and its the same CC ive had for a while. This CC info works for iTunes but is not being accepted for the App store.I have changed this info online but cannot change it on my iPhone. Can anyone tell me what i need to do?
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
I am trying to purchase an app from app store but it says your card is not valid or your card has been declined. I do all online payments with that card.Please tell me how should i proceed??
Contact iTunes Store support.
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I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out
I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2 -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?
Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok.
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