Trying to purchase using my gift card?

I have redeemed my card onto Itunes store but now when trying to purchase it keeps going to my billing and card info. How do I use my gift card to purchase and download?

This is a case for the iTunes store support.
Go to expresslane.apple.com and choose 'itunes', then ' iTunes store'
Select your topic ( billing and account or something like that) and then ' can't purchase in store'
continue and send an email to iTunes store support explaining your situation, this is not a technical issue but an issue with your account.
The itunes store support will look into it.
Hope this helps

Similar Messages

HT6006 How do I make an in app purchase using a gift card?

My son registered a gift card he received for $15 on my itunes account. He wants to use this money to make in-app purchases for one of his games. He was purchasing coins or something, but the process went to my account, but didn't take money from the balance of the card. I am guessing I need to change a setting, but it didn't give an option to do so. How do I go about using the gift card? The balance shows on my computer when the account is open, so I know he did it correctly, we just don't know how to spend it!

No, in-app purchase can only be done using the app.

Tried to purchase an iTunes gift card via email online from my iTunes account to myself but was unsuccessful. My credit card details are correct and so is everything else. Why can't I complete the transaction?

Can I buy myself an iTunes gift card from my own US iTunes account? Tried to do this online but transaction could not be completed. Response I got was to contact Apple iTunes Support. Please help.

If you haven't already done so then you will need to do as the message says and contact iTunes Support (these are user-to-user forums, we won't know why you are getting the contact message) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT5114 How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.

How can I use my gift card to purchase? It says i already redeemed it but I haven't used the money in it.

Does any balance show on your account ? My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my iOS devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Store and it should show on the screen that you are taken to).
You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store
If this is the first time that you've tried to download anything from the store, then unless you followed the instructions on this page when creating your account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are getting a message to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still a

If you don't have a credit card then you might be able to use iTunes gift cards instead - that's what I currently use for purchases. You might be getting the 'billing problem' message due to it being a debit card, which as I said I don't think are still accepted - you might want to contact iTunes Support via the link that I gave to confirm one way or the other if that is the case.

and now, when i tried to check again my network preference below the airport tab is showing a message that
"my airport does not have an IP address and cannot connect to the internet!"
then after seconds it will goes back to the first message that
"airport has the self assigned IP address etc....."
i don't know whats going on now!
airport tab is not showing green color anyway! i'ts always in yellow!
i tried turning it on and off but nothing happen! HEEELLLLPP!!!!

HT4009 Can I use my gift card credits to do in-app purchases?

Is it possible, use the gift card credit in order to purchase in-app stuff in App Store apps?

I tried it and it worked. It has used my itunes credit for an in-app purchase.
It hasn’t worked for me before so I was sceptical but apple have fixed their bug and it works now within the game I used to make the purchase.
I hope this helps!

I redeemed a gift card, the amount shows up in the top right corner but when I try to purchase music it goes to the account that I have loaded. How do I use the gift card?

I redeemed a gift card, the amount shows up in the top right corner of my account but when I try to purchase music it goes to the account that I have loaded previously. How do I use the gift card?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

How do i use my gift card balance to pay for a purchase?

I redeemed my gift card and it shows the balance by my name in the top right hand corner but when I select a song to purchase, it wants me to enter my security code on my credit card instead of using the gift card balance.

This is how itunes verifies your account.

HT201209 Want to set up my children's IPad's with their own Apple ID. Trying to set up yahoo accounts and it will not allow me to do this. I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

I am a serviceman deployed to East Africa, and I bought an itunes gift card but cannot use it to purchase anything because itunes sends me to the billing page for a credit card but I only want to use the gift card, how do I get pass that?

Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?

Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.

HT204053 How can I purchase an iTunes gift card using Apple Store gift card

How can I purchase an iTunes gift card using Apple Store gift card

You can't, Apple does not allow it.

HT2105 I have an itunes gift card, then found out that I can not use it with my KOBO Ereader. I was wondering if I could let someone else in my family use the balance of my gift card? They have an IPad and they often use Itune Gift Cards to purchase mov

I was given an itunes gift card, then found out that my KOBO Ereader will not accept the itunes gift card. I now have this gift card with a balance on it and would like to give it to my brother (he has an IPAD and uses Itune gift cards all the time). If he was to use my gift card (with my password) would the movie or book that he purchase show up on his devise or would it show up on mine. Thanks for all the help

I'm not sure what you mean. Did you redeem the gift card to your iTunes Store account? If not, just give your brother the gift card and he can redeem it in his own iTunes Store account. If you did redeem the card, then there's no way to transfer the balance from your iTunes Store account to his. He'd have to use your iTunes Store account to make the purchases and sync to his devices.
Regards.

HT201209 Can you use an iTunes gift card to purchase something actually in an app? (Like buy coins in the app and use your gift card)

Can you use an iTunes gift card to purchase things actually in an app? (Buy "coins" using the gift card?)

No idea, but it seems like you should be able to. You can give it a try, but will have to figure out some way around the automatic 1-click ordering that the App Store now does by default.
It certainly seems like something deserving of a feedback form submission, though ...
FEEDBACK FORM
http://www.apple.com/feedback/ipad.html

Can I use my iTunes credit to purchase an iTunes gift card?

Can I use my itunes credit to purchase an itunes gift card for someone else?

No, sorry, you can't. You'll need a credit card.
Regards.

Trying to purchase using my gift card?

Similar Messages

Maybe you are looking for