Trying to re-install Acrobat 8, everything freezes during installation & have to reboot
Hello. I've been having problems with my Adobe Acrobat 8 Standard software for months now. At some point, it got so dysfunctional that I was no longer able to create new PDF files, although I could still add comments and mark-up existiing PDFs. So finally, I decided to uninstall and re-install the software, hoping that this would solve the problem. Well, the uninstall went great, but then re-installing turned out to be impossible, apparently. I successfully downloaded the .exe file (all 327MB of it). But whenever I start the installation, once it get to the point where I'm asked to enter the Serial Number (and I do manually, as for some reason it doesn't allow me to paste it into the form in the dialog box), then it says that the installation of the components is starting (or something like that), and then the installation freezes, my entire computer freezes, and I have to do a forced shut-down. When I reboot, nothing has been saved of the installation procedure, and I have to start all over again. This has now happened three times, exactly the same way, and I'm getting extremely frustrated. I paid $320 for this software, so I expected it to last more than 3 years!
Please help me to resolve this problem - as simply and as quickly as possible! Thanks.
Hi Gautham,
Thanks so much for your response. I have an Acer TravelMate 6292 that runs Windows Vista Business. I have to say that when I first bought and installed the Acrobat 8.0, the PDF maker crashed frequently, but over time, as updates and fixes became available, it performed much better. But then a few months ago, it stopped allowing me to create new PDFs, which is a major drawback, obviously. That's why I decided finally to uninstall and reinstall, hoping that this would solve the problem. It seems I was very wrong!
As for other hardware or software changes, I have over time installed what most people have, probably, like my Canon and HP printers and scanners, McAfee anti-virus, iTunes, Nero, Skype, WinRAR, 'File-zilla', Open Freely, and so on. There is one weird software that got installed when I bought an external disc-drive: it's called 'ODD firmware' and I can't seem to get rid of it (it doesn't uninstall). But I don't know if that would affect the Acrobat.
Thanks for any help you might be able to give.
Jamila
Jamila Hakam
Similar Messages
-
I am trying to re-instal Acrobat Pro on my computer after changing OS and resetting everything. I am using the CC panel for installation. It shows it installed and won't let me install it. I doubled check everything on my computer and it is not installed. Even more, all my PDF files now show an HTML extension rather that PDF and only opens in my browser, which means the program is not here.
How to re-install it, please, when the CC panel installer won't let me do it? Thanks!Try "Pacifist"!
Pacifist is an application for Mac OS X that opens up .pkg installer packages, .dmg disk images, .zip, .tar, .tar.gz, .tar.bz2, .pax, and .xar archives, and more, and lets you install individual files out of them. This is useful if you need to install just one file out of a package instead of the entire package -
I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?
Hi Shane,
Please download Acrobat X Pro from the link below.
http://www.adobe.com/downloads/other-downloads.html
Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
This should install and activate Acrobat X Pro on the machine.
Regards,
Anand -
I am trying to re-install Acrobat Standard 9 on a new laptop. I have the correct serial number, but when I try to download from the Adobe website only Acrobat Pro 9 will download and it states my serial number is incorrect. How to resolve?
You can search the forum for where they have indicated use by PM. That is what I would have to do also. The other option is to wait and see if one of them drops by and will give it to you. Probably a long wait.
In the meantime, try Adobe Acrobat X (10) Pro, Reader, and Suite Direct Download Links | ProDesignTools. The link is down about 4 screens. -
I am trying to re-install acrobat 9 on a new computer.
I am trying to re-install acrobat 9 on a new computer. I have the serial #. It downloads ok, then shows me a scree with the verified serial #. the next screen is an update form and it doesn't recognize my acrobat 8 serial # so I can't complete.
this is a windows 7 machine. 64 bit.I downloaded the installer and ran the execution file.
-
Trying to re-install Acrobat 8 and it's saying I need Internet Explorer 4.0 or greater installed. I have IE 11 installed so not sure why I'm getting that message.
Acrobat 8 needs IE 6.0 not 4.0
1) Try installing using MSI file instead of setup.exe.
2) Enable MSI logging and provide the MSI log. Steps to enable MSI logging can be found here http://support.microsoft.com/en-us/kb/223300
3) What is the version of shdocvw.dll in "C:\Windows\System32" folder and in "C:\Windows\SysWOW64" (exists only on a 64 bit machine) folder. -
Why does Acrobat XI PRO freeze during save or save as tasks in Window 8?
Why does Acrobat XI PRO freeze during save or save as tasks in Window 8? It is intermittent, but CHRONIC, and I am forced to "repair" the installation, or reboot by computer. This has been a problem since upgrading to Windows 8 and installing the only Acrobat XI update. Feedback most welcome and appreciated, but an Adobe FIX would be the best solution.
10/4 to all, same problem here with Save or Save As in Acrobat XI Pro using Win 8 Pro, is it Adobe or Win 8 or both causing the problem.
FYI, I just retired and am trying to archive/reduce my printed material and pictures to pdf, this continuing problem is really the pits................. -
Installing Leopard freezes during installation..
hi.
im updating my old tiger powermac to leopard and its freezing during installation..
i cant take the disc out and try the original discs as it seems like it needs the disc to boot from.
ive held down the space bar but it doesnt eject.
any ideas?
thankshi.
i have both discs (leopard and snow leopard as retail)...
at the moment it wont start in safe mode... it just doesnt startup and until i take my finger off shift it wont go anywhere other than the white apple screen.
i have tried dragging the install disc using disc utility to the macHD and erase the destination... now all it has done is create a clone of the install disc on the internal HD.
I put my other mac in target disc mode with the snow leopard disc in and tried to use startup disc to restart from it but it didnt show up as available... so im stuck...
i cant eject the disc, its not installing properly and my internal HD isnt bootable...
any ideas? -
I purchased a new camera with an Adobe Photoshop Lightroom 5 disk. I have a windows pc with windows 8.1. I have downloaded and removed about 5 times. It says installed correctly but every time i hit the icon the pc freezes and I have to reboot HELP
uninstall your lr 5.
install lr 5.7.1 and use your serial number to activate.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
i am trying to re install my lightroom student addition. I have the serial number and was told to do the trial again and then update to purchase. i am unable to figure out how to do this
Emily5lexi which version of Lightroom are you wishing to install? Also what operating system are you using?
-
I just purchased acrobat xi standard and during installation it said it did not install and that's all. what's next???
Hi smetanka,
Are you installing on Mac OS or Windows, and what version of the operating system are you using? Did you have a previous version of Acrobat on your system?
Best,
Sara -
My G5 iMac has a screen color problem. The color is green with lines. What can I do to repar this? Sometimes the screen will freeze and I have to reboot the computer and the screen will be normal for up to 5-6 hours and then suddenly changes back to a greenish color.
Try running in Safe mode. This leaves out some video drivers. Which results in machine not using advanced video hardware.
for more details see:
Look through this thread. see the second page.
https://discussions.apple.com/message/16057567#16057567
Robert -
Since upgrading to Firefox 4.0 a couple of days ago, every time I open or reload a page the whole browser freezes. At first I thought it might be down to compatibilty issues with other programmes open at the time, but as the problem has persisted when those programmes aren't open I'm starting to think it's the browser itself and it's getting extremely frustrating having everything freeze every time I want to change a page.
My other problem is twofold: with Youtube nothing plays at all because the toolbar with the play/pause option simply isn't there and I am unable to access the upload function on Photobucket because likewise it won't appear. I'm assuming this has something to do with Flash but have no idea how to fix it.
I've triedhello, often such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.
[[Fix problems connecting to websites after updating Firefox]] -
How do i install acrobat if my computer does not have dvd drive?
I just purchased a untrabook. It does not have a dvd drive. How do i load/install acrobat (valid copy) w/out a dvd drive.
Please, any suggestions??copy your dvd installation files to a usb drive or external harddrive and install using it.
or you might be able to download the installation files depending on your acrobat version. -
Installing Acrobat X - wizard is interupted, installation does not complete
I am installing Acrobat X on a new Win 7 machine with no prior versions of Acrobat. The installation gets close to the end and I get the message that "the wizard was interrupted before Acrobat Pro X could be completely installed". The wizard exits and I can't install.
Thanks for any help!!!That was it! I deactivated Microsoft Security Essentials and the
wizard finished the installation perfectly. Thanks so much!
Maybe you are looking for
-
Digitally Sign All Signature Fields in the Active Document
I have a script which will sign a single digital signature field by the field name. I need to revise the script so it will sign multiple/all signature fields in the active document without having to put the field name in the script, as the field name
-
RFC Function Module behaves differently in foreground and background
Hi, I have RFC function module which works well when executed in debugg mode where as in normal mode it doesnt work as the time stamp is not changed and the record cannot be created with the same timestamp. Can anybody suggest any solution on how to
-
Mail slow to show sent messages
I'm suffering from the spinning pizza in my Mail sent box, ever since I sent a couple of password-protected PDF forms yesterday (1.4Mb each). Trying to delete these two messages from my Sent box makes the Mail Trash mailbox cog spin endlessly and the
-
TypeError: this.getDomNode() is undefined
Hi, I have RT issue when i want to show the popup which is defined as a declarative component. i add this component like this: ====================================================== <af:declarativeComponent binding="#{createNewPlanPopupComp.impactedT
-
Looking for oracle.siebel.configurator.screen.Configurator
I'm exploring an upgrade of Siebel 8.1.1.3 to 8.1.1.10. The software upgrade seemed to go without errors, and I believe I need to do an incremental repository merge. However, when I run the command to kick that off (/opt/siebel/config/config.sh -mode