Trying to re-install Creative Suite - it says turn off Safari Notifications to continue - how do I turn off Safari Notifications?

Brianf210873 have you quit Safari? If so then you should be able use the Activity Monitor to close the offending process. You can find additional details at https://helpx.corp.adobe.com/content/help/en/creative-cloud/kb/closing-conflicting-process es-on-win-mac.html.

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Trying to re-install creative suite - it says power pc applications are no longer supported

Trying to re-install creative suite - it says power pc applications are no longer supported

Nobody can tell you anything without proper system info or other technical details like exact versions. Other than that it pretty much means what it says - older versions simply won't run on contemporary Macs.
Mylenium

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. H

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?

make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there.

Script error when installing creative suite 4

I've been trying to work this one out for days.
I uninstalled the creative suite to see if it would help download dreamweaver(I've since given up on dreamweaver for the time being). So when I tried to re-install creative suite an error message popped up right after the components page when I click next.
Internet Explorer Script Error
An error has occured in the script on this page
Line: 1879
Char: 2
Error: 'id' is null or not an object
Code: 0
URL: file:///C:/program%20files/common%20files/adobe/installers/1e3ba55b33b1e8227645fbac82acca 3/resources/common/scripts/utils.js
Do you want to continue running scripts on this page?
Yes/No
It makes no difference whether I click yes or no. On the next page it freezes at 'preparing to install'. This has happened everytime.
Urgent help needed!

Hi dear Experts,
I URGENTLY need your HELP!
I got the same script error message and don't know how to solve it ....after 3 days of searching and trying.
Due to a system crash I reinstalled the same Win7x64 Ultimate (=> clean image, incl. SP1 and all updates, drivers etc) on the completely same computer hardware. But still the same package CS4 Design Premium refuses to get reinstalled again.
BUT, I can not install CS4 Design Premium (Western Version), even though I have the original CD’s. It shows after checking the system profile and let me enter the license code and choose the software component to be installed, suddenly a window pops up saying exactly the message of above. I also tried to install as test version....
         An error has occured in the script on this page
         Line: 1879
          Do I want to continue run this script? (yes/no)
Either way, the system starts with the next screen, but stops working at all. Nothing happens.
So I downloaded the files from
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and tried the same with the download. After unpacking to a temp file and starting “SETUP.EXE” the system does a system profile check for about 75% and then stops …simply does not do anything anymore.….for ages. Ok, another trial brought me further but only to the script error.
Note: any other Software including Adobe software, like: Lightroom 3, PS Elements 9, Acrobat Reader …. etc do not have any problems with installation.
What did I do to help myself:
- I tried again recopy the clean Win7x64 boot image and tried again... same result
- used the cleaner tools http://www.adobe.com/support/contact/cs4clean.html , but actually it does not offer the cleaning tool for CS4 but for CS6, but still I managed it successfully, no impact on the installation process of CS4
- I deinstalled any other adobe products, including Flash player, shockwave player , air, Reader, ...what ever Adobe was the product I deinstalled .... no impact
- I tried to install the package in Windows protected mode => does not even start the installation.
- I tried a new user (administrator rights) and .... same ****
Does anyone has an idea how to solve this problem?
... and no, to buy an upgrade is not an option for me.... then I take the hard way and change to CorelDraw Graphics Suite. I paid my full license and the CS4 is doing what I need. It is already very hard to swallow that CS4 is not support the very young CS4 (and I don't mean improvement, just to keep investment alive) ... So no option!
Hardware:
ASUS mainboard, Intel Pentium D90, RAM 8GB, Sapphire HD6950 Radeo AMD Graphic Card, ...but nothing has change since previous working installation.
I appreciate any help and thank you in advance for looking into this.
Best regards
Georg

Case-Sensitive volume issue installing Creative Suite 6 on mac

Trying to install Creative Suite 6 on MacBook Air but an error message "Case-Sensitive volume is not supported" come up.
How can I solve this problem and start using Creative Suite?
Can I install Creative Suite 6 on case-sensitive volume?
If not, how can I change my volume to non case-sensitive one?
I am a graphic designer and not a developer who is not so savvy about tech.

Tks_tks you will want to install Creative Suite 6 on a non-Case sensitive formatted drive. You can find more details at Error "Case-sensitive drives not supported" or similar install error | Mac OS.

Trying to install Creative Suite 2 premium on my MAcBook Pro. its telling me its not supported

Trying to install Creative Suite 2 premium on my MAcBook Pro. its telling me its not supported

It means what it says. It's simply old software that doesn't run on contemporary Macs. You need to come up with something else like buying a current version or joining Creative Cloud.
Mylenium

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium

I recently got a new HP PC 500-267c/64 bit Windows 7 computer. I installed Creative Suites CS5 and I cannot scan into Photoshop? It says I need the Twain Plug In. How do I get it?

I have a new HP PC 500-267c/ Windows 7/64 bit c omputer. I installed Creative Suites CS5 and I cannot scan into Photoshop.
It says I need the Plug In Twain to scan into Photoshop and can download it but nothing else. How and where
do I find the download?

http://helpx.adobe.com/photoshop/kb/twain-plug-photoshop-cs4-cs5.html#main_Photoshop_CS5_a nd_TWAIN
There's no 64 bit TWAIN so you need to use the 32-bit version of Photoshop. Personally I'd recommend that you use the scanner software as a standalone application and forget TWAIN, which is rapidly becoming obsolete and more or less abandoned everywhere. All it does is call up the very same scanner software, only from within the PS UI, and tying up Photoshop in the process.

I just installed Creative Suite v 6.0 Master Collection and downloaded all product updates - I tried

I just installed Creative Suite v 6.0 Master Collection and downloaded all product updates - I tried opening a document created with InDesign v9.x Cloud version and I get an error that do not have the latest... what is going on here?

CS6 Master Collection is the last perpetual licensed product. The files created with CC version of Adobe apps are not, in many cases, compatible with CS6 versions.
Is there some reason you thought they were?

Trouble trying to install Creative Suite Standard Design.

Trouble trying to install Creative Suite Standard Design 6. It stalls at around 20% when installing "Adobe Help" component. Install time increases but does not go past 20%. Tried several times with same result. I am running Windows 8.1. regards Thomas

while installing, when installation starts to stall, open your running processes and terminate the adobe help process. installation should then continue.

Im trying to install Creative suite 4 production premium.......

Im trying to install Creative suite 4 production premium and i can only get as far as entering the serial number, it accepts that i press next and then the 'upgrade check' screen comes up
It asks me to select a product i already own and enter a serial number , i have no product that i already own and this is not an upgrade version i am trying to install
can someone please help it wont let me continue unless i try and install a trial version
thanks

Uninstall each and any piece of Adobe software you may have on the system then run the Creative Suite Cleaner Tool and tafter that try again.
Mylenium

Install problem when installing Creative Suite 6 Master collection?

Has anybody had this problem when installing Creative suite 6 Master Collection? It says: The product you are trying to install in not an Adobe Genuine Software and appears to be counterfeit. I have received the product directly from Adobe. It will validate it then start to install then stop and give me the above error. Help.

If you are still experiencing difficulties please try copying the install files from the DVD to your desktop and try installing from there. The error still indicates that the installation files have become compromised. If you are installing from the DVD this could indicate either a problem with the media or your optical drive.

How to install creative suite 4 on windows 8.1?

I have a new Windows 8.1 laptop and am trying to install Creative Suite 4 on it. I was able to do this on another laptop with 8.1, but that was over a year ago. When I tried installing to the new computer from the CD, I got a message that "the Installer database is corrupt." I contacted Adobe Support, and per their instructions I downloaded the "ADBESTDSCS4_LS1.7z" and "ADBESTDSCS4_LS1" files from the Download CS4 products page. I clicked the applications file, and it created a "Adobe CS4\Design Premium\Adobe CS4" directory under my desktop. However, when I click the setup file, I get the same message - "the Installer database is corrupt." I contact support again, and they told me that CS4 doesn't work with W8.1 - which is nonsense because it installed just fine on my W8.1 ultrabook. So - what are the steps for installing CS4 on Windows 8.1, and how do I deal with the "installer database is corrupt" issue? Thanks!

I found the solution. I did some research and found references to deleting the caps.db files under older versions of Windows. I did find a caps.db file under C:\Program Files (x86)\Common Files\Adobe\Backup. I deleted the file, and then right-clicked the setup file and used "Run as Administrator" (didn't do that the first time), Everything installed fine, except for an error message with Adobe Flash CS4. But so far, the programs seem to work fine. BTW, Adobe Reader 11, Photoshop Elements 11, and Premier 11 came preinstalled with my computer), which may have created some conflicts.
For what it's worth, Adobe's own website indicates that there are no known issues with Windows 8.1 for CS4 (http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html).

Problem installing Creative Suite 5.5 Premium trial

Problem installing Creative Suite 5.5 Premium trial: I get an error messages that says "The following disk images couldn't be opened ... image:Design Premium_CS5_5 ... reason:Invalid checksum. What am I doing wrong? Thanks, Sara

Try uninstall all Adobe software from the PC before installing CS 5.5, then reinstall them back again after you installed CS 5.5.
Refer to:
http://voyager8.blogspot.com/2012/03/trick-of-installing-all-software-in.html

Can't install creative suite 5.5

I can't install Creative Suite 5.5 on a PC running Windows 7. Have tried twice but keep getting "Your installation encountered errors". The most recent time shows 2 error messages:
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Any suggestions?

OK, I figured out how to get the install log - on my latest (3rd) attempt to install (and between each time powering down and back on again before trying to install again), I got the same 2 errors messages as indicated in my original post. The Install Log is as follows:
6024] Mon Feb 09 22:07:36 2015 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.0.50.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 45268.7 milliseconds (45.2687 seconds) DTR = 12.8124 KBPS (0.0125121 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 38127.6 milliseconds (38.1276 seconds) DTR = 3438.03 KBPS (3.35745 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: D:\Adobe CS5_5
Updating media info for: {0094FC04-A548-4D8F-87C1-140431F76C2E}
6024] Mon Feb 09 22:07:36 2015 ERROR
DS011: No media information provided for removable source location
6024] Mon Feb 09 22:07:36 2015 INFO
-------------------- END - Updating Media Sources - END --------------------
:: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
6024] Mon Feb 09 22:07:36 2015 ERROR
DW013: Cannot initialize payload session
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
6024] Mon Feb 09 22:07:36 2015 INFO
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
thanks in advance for any suggestions - let me know what more is needed .....

Trying to re-install Creative Suite - it says turn off Safari Notifications to continue - how do I turn off Safari Notifications?

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