TRYING TO RE-INSTALL QT

Someone please Help! Been trying for months to uninstall old version of QT so I can re-install it. Everytime I try message comes up cannot uninstall because of something about I need to verify something or browse to find another path. I have no idea how to do any of that. I tried to update and I get the same thing I cannot get rid of the older version no matter what I do!! I am not computer literate and am swimming in the total dark here! Somebody please help!thank you!

QuickTime is much more than just the Player application and is used by nearly every OS X app.
Safest, fastest and easiest method is to use your Tiger DVD and "Archive and Install" and older version of Tiger.
Use Software Update to carefully move up to 10.4.10 but keep your QuickTime version at 7.2 or lower.

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I have Win7Pro64, tried to Un-Install Firefox control panel, no luck, tried running helper.exe from Uninstall folder and it says "Not a Valid Win-32 Application" What gives?? Just want to update to 3.6.4 and that didn't work either so I'm trying to remove

Running Win7Pro64. Tried to update to 3.6.4 and it failed. It said to download the whole program so I did. Tried to install and says that the "License File" is missing. SO I go to un-install 3.6.3 myslef with Control Panel. All that did was remove Firefox as a listed program in control panel, all of it is still there in Explorer and it runs fine. So I go to use Helper.Exe under the Uninstall folder of Mozilla Firefox and when I click that, it says "Not a Valid Win-32 Application" What's up with that?? All I want to do is remove 3.6.3 so that I can clean install 3.6.4. I tried installing 3.6.4 two different ways with failures both times. I tried to remove 3.6.3 using two different ways, and that also failed both times.
== This happened ==
Just once or twice
== I tried updating to 3.6.4. It failed both with the update and the full download, so tried to un-install 3.6.3 in control panel, then helper.exe with no luck.

You don't want to update to 3.6.4, trust me. Stay with 3.6.3. If you need to download it again you can find it here:
http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/

Jabber for Windows - periodically tries to re-install and fails

Jabber 9.1
CUCM 7.1.3
Windows 7 32 bit
Cisco Presence 8.0.2.10000-30
Jabber for windows - periodically tries to re-install and fails. After install Jabber works for awhile but then when trying to open another program(Outlook, IE Explorer) it tries to re-install. If I go to the directory where the install files are and do repair it works. This seems like a conflict with another application.
I see this in the Windows application event log:
Detection of product '{4EB9D7DD-65B5-44ED-B877-CE3EF9B4530F}', feature 'Cisco_Jabber_Files', component '{7CB949BE-2270-4992-9C4C-8FDDB90F6FE2}' failed. The resource 'C:\Program Files\Cisco Systems\Cisco Jabber\JabberMeeting\DesktopShare\atgpcdec.dll' does not exist.
Jabber 9.1
CUCM 7.1.3
Windows 7 32 bit
Cisco Presence 8.0.2.10000-30

Hi,
Do you have WebEx Productivity plugin installed on the machine? I can reproduce this problem after exiting Jabber, creating a One-click meeting from Outlook and restarting Jabber. Please provide further information to help me open a defect.
- What was the version of Jabber on this machine prior to 9.1.0?
- What is the version of the WebEx productivity tool plugin (if it is installed)?
- Is there a particular sequence that you can follow to reproduce it everytime?
Thanks,
Maqsood

HT1923 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I am trying to re-install itunes. I get error message "Verify that you have access to that directory"

I am trying to re-install itunes.
I removed all Apples software, and restarted.
still get error message: "Verify that you have access to that directory"
(as administrator)
now what?

Thanks so much. This definitely worked. I'm sorry I did not think of using IE. I use Foxfire exclusively so seldom even think of IE as an alternative.

MAC Mouse and Keyboard Do Not Work, when I am trying to re-install the OS using "Command R" option

I am trying to re-install MAC OS 10.8.2, but when I hold "command R" I am asked for the firmware password, but the keyboard and mouse do not work.
If I only select "option" during the boot up process it will ask me for the firmware password, keyboard and mouse work, but I can only select the HD option.
Can someone advise what is the problem here, and your resolution.
I have tried different commands "option + command + R' with no luck.

I tried what was provided on the link, but it is not working.
I hold it down, before the gray screen and the chime, but it only prompts but the firmware password.
I tried based on the specific order in the support document and at a random press and hold.
No go any other thoughts?

I am trying to re-install ITunes on Windows XP. When I do this, all I get is the "save" or "cancel" message, not "run". What am I doing wrong?

Because of getting the message that I had to uninstall Apple Mobile Support Device and ITunes, in order to get my ITunes to be usable, I did that. While trying to re-install ITunes, all I get on the message is the choice to "save" or "cancel". It will not give me the "run" choice. What am I doing wrong? This should be fairly simple to reinstall, I thought.
I am running Windows XP on a desktop computer using Firefox.

Thanks so much. This definitely worked. I'm sorry I did not think of using IE. I use Foxfire exclusively so seldom even think of IE as an alternative.

Since updating yesterday iTunes will not open/sync/recongnize my iPhone. No error messages, ive tryed un/re-installing it but the same thing occurs.. Anyone! Please can you Help? Thank-you

HELP!! my iTunes will not respond to connection via usb, it does not reconize it or sync it, no purchased, wont re-charge etc, when it used to work Yesterday
and i did an update... ive tryed un/re-install and its the same problem... how ever on my other computer its fine...... Please HELP !! Thank-you

Hey!
Glad to hear that you and your family made it through relatively unscathed! I think we all need to take better care of our wonderful planet, because I think we are upsetting Mother Nature!
I have the Windows Installer Clean-Up screen up and tried to upload a screen cap for you, but IE immediately shuts down every time I try. So I'll have to transcribe the screen for you:
I see the following:
(All Users)
(All Users) [1.2.0.10]
Those are the top two lines. The following lines after that are programs he has installed on the machine like Acrobat, Adobe, Autodesk Inventor, and such and they all have a name and program number in brackets.
And I now again have the obligatory Apple programs installed and listed again:
(All Users) Apple Application Support [1.5.1]
(All Users) Apple Mobile Device Support [3.4.0.25]
(All Users) Apple Software Update [2.1.2.120]
(All Users) Bonjour [2.0.5.0]
Please note that iTunes is NOT LISTED.
Everything else 'appears' to be normal, I'd say.
Take care, and I'll see you on the flipside! According to my clock, it's 4:11am Thursday morning there!
See ya!
- Austin

After an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc

after an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc

turingtest2 post 01/2014: MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776
iTunes for Windows: Missing MSVCR80.dll - https://sites.google.com/site/appleclubfhs/support/advice-and-articles/itunes-wi ndows-missing-msvcr80-dll - install as administrator.

I am trying to now install a free trial of indesign because despite paying $50+ a month for this supposed service I cannot open an indesign file I've been sent and need to do work on it urgently. I have now signed in again for a free one month trial and i

i am trying to now install a free trial of indesign because despite paying $50+ a month for this supposed service I cannot open an indesign file I've been sent and need to do work on it urgently. I have now signed in again for a free one month trial and it claims to be downloading but this is not happening at all. I am on a Macbook Air and Abobe for my $600 a year membership you have totally ruined by Friday night. If there's a human being out there at Abode please respond now

Hi,
If you have already subscribed to the membership, please follow the help document below:
https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Regards,
Sheena

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. H

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?

make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there.

HT1349 I'm trying to re-install I-Tunes on my Windows 7 computer. I get the following error message: Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. HELP?

I'm trying to re-install I-Tunes on my Windows 7 computer. I get the following error message: Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. HELP?

Did you try to update iTunes through "Apple Software Update"?
Uninstall everything {iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour , Apple Application Support (iTunes 9 or later)}
http://support.apple.com/kb/ht1923
then reinstall itunes. (Download it from Apple's site.)

Error 7 (windows error 126). Have tried to re-install itunes but failed, twice. some end message about "mobile device not supported".

Error 7 (Windows error 126). I have tried to re-install itunes twice now, and each time " mobile device not supported" appears and the installation can not finish.

See Troubleshooting issues with iTunes for Windows updates.
Do you have any iOS devices? If the link above doesn't completely fix your library I could talk you through installing iTunes without Apple Moble Device Support for now which would at least enable you to open iTunes.
tt2

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

I have upgreated from vista to windows 7 i am trying to re install my photoshop CS5 put i keep getti

i have upgreated from vista to windows 7 i am trying to re install my photoshop CS5 put i keep getting
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
          Family: Photoshop
          ProductName: Adobe Photoshop CS5 Core_x64
          This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: Payload cannot be installed due to dependent operation failure

http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Mylenium

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!

Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download

TRYING TO RE-INSTALL QT

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