Trying to re-install/update Adobe Manager to download Adobe Illustrator

Trying to download the free trial of Illustrator. When I click to download it, a tab on my laptop comes up as Adobe manager is missing or damaged and please re-install. I download and click to install but then says there is a fault. (I have a macbook pro retina display)
I cannot download Illustrator until I solve this problem! PLEASE HELP

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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When I try to resume adobe manager reader download I get an add-on error

my computer is a Windows Vista (64 Bit) Sp1
It already had adobe reader 9 installed, but I decided to install Adobe Reader 9.1.
I don't know if it's the same version so this is what happened.
I downloaded adobe reader 9.1 and then I paused it and turn off the computer. The next day I tried to resume the Adobe Reader 9.1 with the adobe reader manager that was in my desktop, but I got an error message saying an add-on was being used and it had to close. Everytime I resume it always closes. I tried deleting the add-on ( get_atlcom Class, which is the add-on you have to download in order to get adobe reader 9.1) and installing it again, but the same Adobe Manager page that pops up with the add-on error comes on my screen.
this is the message that i get from the add-on error
gp.ocx
get_atlcom Class
Company Name: Adobe
Description DLM
it's something like that
can anyone help me with this error.
Or can I just simply remove(uninstall) adobe reader 9 and try to install it again?
thank you

If I were you, I would remove everything related with Reader by the method Pat Willener describes in the "can't install adobe reader" thread, and then download the version you want from the fpt site given by ~graffiti in the "Trying to download Adobe Reader but can't"...

Firefox hangs instantly on startup, tried restart/re-install/updated utilities/safemode. Can't open up the profile menu from terminal.

Pretty much what the question says, I've done everything the support guide says to no avail. Tried looking up solution, nothing has worked so far. Firefox hangs within 5-10 seconds of opening. Everything is up to date and safe mode hangs as well.
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Try to completely uninstall firefox, that means to '''delete''' the [http://kb.mozillazine.org/Installation_directory#Windows Installation directory] located for your 64bit in C:\Program Files (x86)\Mozilla Firefox\ , also, '''delete''' the C:\Users\<username>\AppData\Local\Mozilla\Firefox and '''if exist''', '''delete''' the C:\Users\<username>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox.
then download and install again a new full installer from : https://www.mozilla.org/en-US/firefox/all/
disable firewall and antivirus and antispyware for a little bit, and run firefox. any luck ?
thank you

Got into trouble when trying to clean install mac but forget to download the installer. plz help

hi everyone, I am using retina macbook pro. i wanted to make a clean install for my macbook, so i erased everything in my macintosh HD in DIsk Utility. afterthat, i realised i have to get the mountain lion mac installer into the usb before wipe off the HD. so what should i do now? i have no installer and cannot get back into my mac either (since i earsed my mac already).
thanks a lot!

If you did not partition the drive:
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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I have Firefox 4 listed as a program, tried to un-install it so I could download 5. Now I cannot use 4, Cannot un-install 4 or Download 5 - What do you think? My stupidity? Or have I discovered a new flaw in the program? Thanks

When I try to un-install 4 it tells be to restart / reboot which I have done and nothing changes.
The same happens when I try to download 5.
Also when I click on the Mozilla / Firefox shortcut on the desktop it just brings up a blank white page.

You don't want to update to 3.6.4, trust me. Stay with 3.6.3. If you need to download it again you can find it here:
http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/

I continue to get this on my computer. Adobe wants to download adobe flash play. Why?

When I purchased my laptop computer it had Adobe Flash Player on it. I had it serviced and it is no longer on it. How can I have it restored? There are many programs that I am not able to see because Adobe Flash Player is no longer active.
Please use the following for sending me email.
[email address removed by host]
I don't use [email address removed by host] as my email address.
Please change my registeration so that I might be able to receive mail from you. [password has been deleted]
Message from host: Do not post personal information that is available to everyone on the internet.

You can download the Adobe Flash Player at http://www.adobe.com/go/getflashplayer.

Can't install Updates to Photoshop CS6

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Cordially,
Mike Culver

Can you delete the below files from your computer and then check.
C:\Program files\common files\adobe\AAMUpdaterInventory\1.0\AdobeUpdaterAdminPrefs.dat
C:\Users\<username>\AppData\Local\Adobe\AAMUpdater\1.0\AdobeUpdaterPrefs.dat
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The instructions you are referring to are out of date and not the ideal way to install / update Flash.
Instead:
# Download (save to your desktop) http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
# Download http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
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See [[Installing the Flash plugin]]

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I recently bought a new Macbook Pro at the end of September 2012 which came with Mountain Lion. I then updated my Imac to Mountain Lion. I cannot update anything in my app store, including Itunes, and Moutain Lion updates. My Imac is also having the same problem. I also can't update my Adobe products or download Adobe products. Java also failed. Please Help!

I deleted my harddrive and reinstalled Mountain Lion. Still can't update nor install Adobe products. I am able to download apps from the App store.
I try to repair permissions here is what it says:
Verifying permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Permissions verification complete
Repairing permissions for “Macintosh HD”
Group differs on “Library/Java”; should be 0; group is 80.
Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
Repaired “Library/Java”
Group differs on “Library/Preferences/com.apple.alf.plist”; should be 80; group is 0.
Repaired “Library/Preferences/com.apple.alf.plist”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Resources”
Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
Repaired “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”
Permissions repair complete
Here is the Install log when i try to download Lightroom 4:
Install Log
Marker - 2013-01-21 1:27:10 PM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Install PROJECT:Install-735
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: @(#)PROGRAM:Installer PROJECT:Installer-614
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Hardware: MacBookPro10,1 @ 2.60 GHz (x 8), 8192 MB RAM
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Running OS Build: Mac OS X 10.8.2 (12C60)
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: TMPDIR=/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T/
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SHELL=/bin/bash
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: HOME=/Users/teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: USER=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: LOGNAME=teanningram
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: SSH_AUTH_SOCK=/tmp/launch-WJKge5/Listeners
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_Ubiquity_Message=/tmp/launch-3XjbPk/Apple_Ubiquity_Message
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: Apple_PubSub_Socket_Render=/tmp/launch-UIIlKD/Render
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: COMMAND_MODE=unix2003
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Adobe Photoshop Lightroom 4.3 Adobe Photoshop Lightroom 4.3 Installation Log
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Opened from: /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg
Jan 21 13:27:16 Teanns-MacBook-Pro.local Installer[565]: Product archive /Volumes/Lightroom 4.3/Adobe Photoshop Lightroom 4.pkg trustLevel=202
Jan 21 13:27:21 Teanns-MacBook-Pro.local Installer[565]: InstallerStatusNotifications plugin loaded
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: User picked Standard Install
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Choices selected for installation:
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]:           Install: ""
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]:                     Adobe Photoshop Lightroom 4.pkg#com.adobe.Lightroom4.pkg : com.adobe.Lightroom4 : 0.0.0
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: =============================================================================== =
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: It took 0.00 seconds to summarize the package selections.
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg# com.adobe.Lightroom4.pkg
Jan 21 13:27:23 Teanns-MacBook-Pro.local Installer[565]: Set authorization level to root for session
Jan 21 13:27:25 Teanns-MacBook-Pro.local runner[569]: Administrator authorization granted.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Will use PK session
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Starting installation:
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Configuring volume "Macintosh HD"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Preparing disk for local booted install.
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Free space on "Macintosh HD": 483.47 GB (483467673600 bytes).
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Create temporary directory "/var/folders/8q/9l06h8yj0n582tnwhr398rnr0000gn/T//Install.565l8d1UZ"
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: IFPKInstallElement (1 packages)
Jan 21 13:27:25 Teanns-MacBook-Pro.local Installer[565]: Using authorization level of root for IFPKInstallElement
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: ----- Begin install -----
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
Jan 21 13:27:25 Teanns-MacBook-Pro.local installd[254]: PackageKit: packages=(
              "PKLeopardPackage <file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg>"
Jan 21 13:27:26 Teanns-MacBook-Pro.local installd[254]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7f8b71c878c0 {NSUnderlyingError=0x7f8b71c316a0 "The file couldn’t be opened because it isn’t in the correct format.", NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”.} {
              NSFilePath = "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications";
              NSLocalizedDescription = "An error occurred while extracting files from the package \U201cAdobe Photoshop Lightroom 4.pkg\U201d.";
              NSURL = "file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%204.pkg #com.adobe.Lightroom4.pkg";
              NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=259 \"The file couldn\U2019t be opened because it isn\U2019t in the correct format.\"";
              PKInstallPackageIdentifier = "com.adobe.Lightroom4";
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”." UserInfo=0x7fe621cf9110 {NSLocalizedDescription=An error occurred while extracting files from the package “Adobe Photoshop Lightroom 4.pkg”., NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications, NSURL=file://localhost/Volumes/Lightroom%204.3/Adobe%20Photoshop%20Lightroom%20 4.pkg#com.adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSUnderlyingError=0x7fe621a529f0 "The file couldn’t be opened because it isn’t in the correct format."}
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: IFDInstallController 2184C420 state = 7
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: Displaying 'Install Failed' UI.
Jan 21 13:27:26 Teanns-MacBook-Pro.local Installer[565]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
I

Where can i download adobe extension manager

where can i download adobe extension manager

Hi Guru14,
You can download Adobe Extension Manager CC from :Free Extension Manager CC | Download Adobe Extension Manager free trial
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Hi all,
I have recently had to re-install windows on my laptop.
My laptop came with Adobe Acrobat Standard X pre-installed. I have the card with the serial number on it that came with the laptop.
I now need to download Adobe Acrobat Standard X onto this laptop.
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Sam.

Dell were really useful for everything *but* this.
I got my answer from the live chat feature from Adobe.
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http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
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I've acquired a Spanish student's subscription of Adobe Creative Cloud, and downloaded Photoshop CS6 Extended, Flash CS6 Professional and Illustrator CS6. However, I have two issues related to downloading updates:
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I cannot access to the Adobe Creative Cloud exclusive features of Photoshop and Illustrator, showing the application as if it was activated by a serial, and not by subscription.
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I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
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Please advise,
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David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
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Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating.

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I have a Creative Cloud subscription for Photoshop CC. All Creative Clouds products are updated to the latest versions. When I tried to install Tony Kuyper's TKActionv3 Photoshop extension using the Adobe Extension Manager CC on my PC desktop, I received an error message that the extension contained an invalid signature and wouldn't be installed. I had previously installed the extension on my laptop without any problems. At the same time, I also noticed the default installed Photoshop CC extensions (e.g., Adobe Exchange, Kuler, Mini Bridge, Behance) could not be loaded using the Windows/Extension command. I receive an error message that the command could not be completed because the extension could not be loaded. After contacting Tony Kuyper, he suggested that I try the steps mentioned in the following weblink: https://forums.adobe.com/message/6029768. The steps basically consist of uninstalling and reinstalling all the Creative Cloud apps associated with Photoshop CC. I tried the steps multiple times, but I am still having the same problems. I can find the default installed Photoshop CC extensions on my machine, so I don't know why they can't be loaded.
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Hi Mark
You say everything is up to date? And you have tried reinstalling all the CC apps? Is Windows also fully up to date? Hmmm... That could be tricky.
What version of Windows are you using? Have a look in Task Manager > Processes and see if 'CEPServiceManager.exe *32' is listed as running?
If not, I don't know where it would be installed from, and we'd need someone like Chris Cox to join the thread to tell us, but my guess is that it would install along with the CC Desktop Application Manager. Windows 8.1 can be problematic, and a bit fussy about the order of things, and it is definitely worth adopting best practice when installing your CC apps. That means restarting your computer, and right clicking the Desktop Application manager and running as Administrator.
How many CC apps are you running? If just Photoshop, Bridge, Expansion manager etc. then - and I hate to say this - perhaps have another go at reinstalling, but run the Cleaning tool after uninstalling.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Try some other Extensions before the Tony Kuyper's TKActionv3. GuideGuide is a favourite of mine, as well as Dmonzon tools, and maybe Russell Brown's Flypaper Textures.
I have to say that I have had problems with the CC Extension Manager a while back, but simply reinstalling just the Extension Manager fixed it. Perhaps CEPServiceManager.exe *32 installs with Extension Manager? Heck, maybe start with just trying that before reinstalling all your CC apps.
If you are still stuck, I'd risk sending Chris Cox a PM, but not until you triple check that your video card driver is up to date from the card maker's website.
Good luck, and be sure to let us know how you get on.

Trying to re-install/update Adobe Manager to download Adobe Illustrator

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