Trying to re-open Photoshop 12
I have spent the last two days trying to re-open this trial software that is Photoshop 12. Not only am I not that impressed with the software to begin with, especially the graphics and ergonomics, but I've spent hours going in circles trying to re-open the already created file on the desktop; nothing happens. I've tried deleting all files and starting fresh but I continually get a response of the file being open in another location. Making me wonder if I want to buy the full version. And why is this question section only one line, with new letters being hidden behind 'Submit Question', and a saving icon constantly flashing while I type? A quick response to the main question would be appreciated. Hopefully Adobe won't transport me to another section where I have to type this all over again.
[content modified by moderator]
This is a forum, not a life support. People do live in different timezones across the globe and the occasional bit of sleep is okay, don't you think?! That aside you have not provided even the most basic technical info like system info, so how do you expect people to even begin to guess?
Mylenium
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Kappy wrote:
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What is the exact text of the error message?
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TRIAL SOFTWARE?????
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I hope you were able to resolve the issue and if not I used the suggestion below to resolve it for me.
If you are getting the "Trial Panel" popping up click the "License This Software"
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David__B Aug 10, 2014 7:55 AM (in response to John D Love)
Hi John,
If your membership is active and showing as trial, normally all that is required is signing in with your Adobe ID on the trial screen that appears at start-up. Look for a button labelled at "License this software". If you find it, try signing in with your Adobe ID/password and see if it helps.
- Dave
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