Trying to reboot iphone 4. pushed sleep/wake and home buttons for 20 sec. phone didn't reboot. itunes won't recognize phone.

Trying to reboot iphone 4. Pushed the sleep/wake and home buttons together for 20+ sec. nothing happens. i tunes does not recognize the phone. The phone was working fine until the S/W and home buttons were pushed for aprox. 30 sec. it shut down and will not restart. have tried the reboot with out success.

Did you also try to connect in recovery mode? iOS: Unable to update or restore

Similar Messages

  • HT201401 my iphone's sleep wake and home buttons are not woking

    my iphone's sleep wake and home buttons are not working

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Iphone5 stuck. Won't go past Apple logo. Sleep/wake and home button together don't help. Connecting to iTunes also does not wo

    MY iphone5 is stuck on apple logo. Sleep/wake and home button together don't work and connecting to iTunes doesn't either. Anyone any ideas

    You need to hold both those buttons down for several seconds, until the Apple logo reappears. Don't release until then.

  • TS1702 i was watching a tv series on my Ipad thru VIKI when it suddenly froze and I could not turn it off even if i pressed the sleep/wake and home button

    hi i was watching a tv series on my iPad3 thru the app VIKI when it suddenly froze.  I tried to turn it off by pressing the sleep/awake and the home button but it would not go.

    Try reset a few more times.
    Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

  • HT1430 Where are the sleep/wake and home buttons found on an iPad?

    FRozen from icloud backup . Help

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • My ipod touch is still not responding at all even after holding sleep/wake and home button the logo disappears then comes back what do i do now?

    Help please

    - After charging it for at least an hour try what you already tried.  You battery may be fully discharged.
    - If still problem, I would try restoring it via iTunes.  If the iPod does not show in iTunes try placing the iPod in recovery mode.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Ipad wont come on or charge. Held the sleep/wake and home botton to restart and still nothing

    ipad won't come on or charge.  Tried holding the sleep/wake and home button and still nothing

    Hi Sharbear24,
    Welcome to the Apple Support Communities!
    I understand your iPad will not charge or turn on. I know you have tried resetting the iPad and still get no response. One step you may not have tried is putting the iPad into recovery mode and attempting the restore in iTunes.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Resolution
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    If the device will not go into recovery mode and restore and you cannot get any response at all, it may be necessary to continue with step 6 listed above and contact Apple.
    I hope this helps,   
    -Joe

  • My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

    My IPad screen is grey even after I tried pressing the sleep and home button for reboot but turns out it stays grey.

    You can try to reboot a few more times. If it doesn't come back and you normally sync to a computer, hook it up and see if the 'guts' are working even if the screen isn't.
    Beyond that you should make an appointment at your local apple store and have them check it out.

  • HT201412 My ipad does not turn off...i tried pressing the Sleep/Wake button and Home button for 10 secs but no response. Also, the screen is not rotating on portrait or landscape view...any suggestions?

    My ipad does not turn off...i tried pressing the slep/wake button and home button for more than 10 secs but nothing hapened. Also, the screen is not rotating on portrait and landscape views...

    While this could potentially be a hardwar issue:
    Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
    If the reset doesn't work, you may need to consider restoring the iPad to factory settings

  • Hİ My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!


    My ipad's screen is black. When it  take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!

    How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
    If the iPad restarts let it continue to charge until the battery is 100%.
    If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please

    I opened my iPod Touch up to fix my home button. When i closed it back up it had a white screen. I tried pressing lock and home button for 10 seconds and it worked but while i'm using it it goes white with lines on the screen. Help please. This has been happening for a while and i've tried everything but it doesn't work.

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT1430 locked ipod touch with password - tried to reset ipod by holding power button and home button for  10 seconds and it still came up asking for a passworkd

    locked ipod touch with password - tried to reset ipod by holding power button and home button for 10 seconds and it came up asking for password again

    If you forgot your screen-lock passcode then:
    Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Backing up, updating, and restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
    You can redownload iTuns purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT201412 iPad not responsive. Even hold both the restart and Home buttons for 20 seconds. Trying using iTune to restore it, then only the charging button is shown. iTunes can not even recognize the iPad anymore.

    iPad not responsive. Even hold both the restart and Home buttons for 20 seconds.
    Originally I can see the iPad symbol on the screen. Trying using iTune to restore it, then only the charging symbol is shown. iTunes can not even recognize the iPad anymore.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone?

    My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone or how I can find out why it happened?

    Restore your phone!!!
    You may be wondering by now, iTunes is not detecting my phone, How do I do that?
    Answer:- Just disconnect your phone from the computer. keep Itunes open on the PC. While holding the home button of the iphone plug the phone back in. Itunes will pop a message stating it has detected a phone in recovery mode. just follow the on screen instruction then to restore your phone. If your issue is still not resolved only an Apple technician can help you

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