Trying to recover a wifi password for an app that I down loaded

I am trying to access a wifi account for my go pro 3 camera that I downloaded an app for, and it is asking me for a password. Once I enter the password (that I think is right) it comes up with "Unable to join the network".

If you are attempting to have your device join with a wi/fi network. The wi/fi router will require a password that will be available to you once you have contacted the internet connection server that provided the wi/fi router appliance. Please contact your wireless internet service provider and ask them if they are able to reset the password to your wi/fi router if you've forgotten the password.
Good luck.

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