Trying to recover my stolen BlackBerry Z30

My BlackBerry Z30 was recently stolen and it is very important that I recover it.
GPS and BlackBerry Protect were both on before the phone was stolen, however when I try to track it through my computer it gives me a message saying it was last seen at my school 5 days ago and it wouldn't update the phone's location saying it will, as soon as the phone connects to wireless network (which is highly unlikely).
Same problem when I try to use any other feature from BlackBerry Protect.
Can anyone help me find or connect to my phone in anyway even though it's turned off?
Any kind of help is appreciated!
Solved!
Go to Solution.

If the device does not have a active wireless connection you will not be able to use BlackBerry Protect to locate the device.
With that being said, if you haven’t already I would recommend contacting your wireless provider and ensuring service to that device is shut off.
Thanks!
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