Trying to redeem, I´m shown as logged in to my account, can see my credit. Then, when I try to update my account I`m prompted to log in ???

Trying to redeem, I´m shown as logged in to my account, can see my credit. Then, when I try to update my account I`m prompted to log in ???
Tried to reset password, but no success

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3

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