Trying to reformat install DVD is rejected

boot up
forbidden symbol
insert 10.6 DVD
DVD is spit out
tried:
apple X and C on boot, nothing. spits it out.
tried external DVD drives, same thing.
was told by auth tech, i need 10.5 DVD? huh?
please help.

You need one of:
• The original DVD that came with the computer. (in general you cannot install a version of Mac OS X older than the one it shipped with.)
• A "Full Retail" DVD of a later version. (A DVD for a different computer may boot and run Utilities, but will not install everything you need to operate.)
The ways to get a DVD to boot include:
• Hold own C at Startup. This tells it to boot from the CD/DVD (or an external FireWire.)
• Hold down Option/Apple at Startup. (This invokes ROM-resident Startup Manager, which will show you every bootable device and what OS-type is on it.)
The circle with a line is called the "prohibitory" symbol, covered in this article:
TS1892- Mac OS X: "Broken folder" icon, prohibitory sign, or kernel panic when computer starts

Similar Messages

Mac Pro 1.1 won't restart from boot HD or install DVD

I have a MacPro 1.1 quad which won't finish the restart sequence from Boot HD or the Install DVD. I also can't get the DVD to boot to anything but hardware test (D key), which I ran and passed. After reading lots of posts about similar problems, I was pretty sure that it is my ATI Radeon 1900 card gone bad killing the restart right after the Grey apple screen. Then, while trying everything I could think of and finally getting the OPTION key restart to get the Startup Manager, I noticed my old boot camp partition (VISTA) that I had played around with, but never used much. After several failed attempts to get the install DVD to boot, I tried the boot camp partition and to my amazement, after a pause, windows started up. (That's actually how I'm writing this now.)
I ran some tests on the graphics card from windows and it appears to be running fine, albeit a little hot. So now the question: Can the graphics card still be the culprit when it performs ok on the Windows side?
Windows also says that the OSX boot partition of the same drive that boot camp is on can't be read (using MacDrive). But a Seagate HDD diag tool checked the drive and found no errors. I guess that could be part of my problem, but then why wouldn't it boot from the install DVD or in safe mode. I even tried putting the install DVD in my macbook and booting from there in Target mode, with no luck. Also, my install DVD is the original Leopard that came with the machine, but I had upgraded to 10.6.8 later. Would that cause the DVD not to work as a boot disc? I just want to get to the Disk Utility so I can reinstall.
Any knowledge or help would be so appreciated!
Thanks

I have a Mac Pro 1.1 and recently starting having issues. I was running out of drive space for my Vista drive I use Bootcamp. I decided to reinstall Vista on a bigger drive. I went through the normal procedure and had a **** of time installing Vista until I removed the main Lion SSD. Lion has Windows 7 drivers only. So I wanted to reinstall Snow Leopard on a blank drive and get those drivers.
Mac Pro will not read or mount the SL installation DVD. It mounted once and could barely read anything but at a slow rate. I cleaned the disk, but after that despite holding down not the C and D keys at boot up and using Option at boot up the SL kept getting spitted out. Tonight I took it apart and cleaned it with compressed air and vacuum cleaner. I popped the DVD again and it spit it out. I put a DVD movie and it mounted fine. I'm ripping it as we speak. I've done this before just want to see why it won't read SL.
Considered buying an external DVD write for $39 to see if I can get around this issue. Will post back on results. Otherwise this 2007 Mac Pro has been rock solid since then.

Mac Pro Early 2008 will not boot off Win7 Install DVD

Hello,
I am hoping someone out there will have encountered something similar and have some suggestions or ideas, because at this point I can't think of anything else to try.
I have a 2.8 Ghz 8-core Mac Pro (Early 2008) with an Nvidia 8800GT Graphics card. I am running OS 10.6.2, fully patched and updated.
I am attempting to install Windows 7 Ultimate via Boot Camp, and am encountering a rather odd problem.
Once I have launched Boot Camp Assistant it allows me to partition the drive and does so correctly, but when it attempts to reboot off the Windows 7 installation DVD, I encounter a blank grey-white screen similar to that which you normally get on startup but without the Apple logo. This continues for some time (it seems to vary), and then the screen goes dark and the monitor says it is receiving no signal. The fans on the Mac Pro go for a while, then it goes to sleep. I've tried leaving it for a couple hours, no dice.
I've tried both the 32-bit and 64-bit Windows install disks. I had the release candidate for Windows 7 installed previously, and it worked perfectly. I have since tried that same install DVD that I used to install the release candidate, and it encounters the exact same issue. Booting up off the Snow Leopard Install DVD works fine.
I tried doing a clean install of Snow Leopard on a spare drive, booting off that, and then starting from square 1 using Boot Camp Assistant to re-partition that same drive. Same problem. No matter what I do or try, my Mac Pro does not want to boot off this install disc. I have yet to try the disc in another machine to see if it works there, and I will as soon as I can, but the fact that the RC disc worked a few months back and now will not seems to rule out the boot discs as defective. I've also tried both my internal optical drives with no change, and no other discs have any issues.
I've already spent an hour and a half talking to Apple Technical Support, and they seemed stumped, so I'm hoping someone will have a notion. If not, I understand and appreciate you taking the time to read this- I have no idea at this point, and I'm generally a pretty knowledgeable user.
- Andrew

Thank you for your reply,
Pull all the drives you have other than the one that you will install Windows 7 to.
I think I will try this next.
Don't put Windows 7 on the same drive as OS X, give it its own.
That was initially what I started out doing.
And you don't even need Boot Camp Assistant.
True, but it's what Apple suggests using.
Might also want to try moving the monitor cable to the other card port.
Hmm, I think I'll try that.
Any other PCI cards or devices attached or installed should also be questioned or disconnected.
I've disconnected everything I could.
Always a good idea to start fresh which I assume you are doing (not trying to upgrade over RC etc).
Yes, the drive was empty to start with.
Honestly it seems like the Mac Pro is generally refusing to boot from any Windows disc. Things I've tried since my initial post:
- Loaded Windows 7 Install disc into my room mate's windows PC... loaded up fine, got to install screen
- Tried his OEM copy of Windows Vista 32-bit, same issue
At this point it seems like maybe some kind of firmware issue or some kind or graphics driver issue, but I'm pretty much grasping at straws at this point. It doesn't seem like it's even getting to the point where hard drives or anything matters.
It does recognize that I have a Windows 7 install disc inserted when I use the boot selector/startup disk chooser.
Thanks for the ideas, I'll try those out and see if any of them help,
-Andrew

I am trying to install the quicktime player 7 pro and I do not have my install dvd what do I need to do?

I am trying to install the Quick Time Player 7 pro upgrade and I need the install dvd
I do not have the dvd ...I know my apple is old but I have no idea where that dvd is.
how can I work around this?

If you have the QuickTime pane of System Preferences, put the key into it. If not, click here.
(125357)

Trying to install Win 7 on MacBook Pro with OSx 10.9.3 and computer does not recognize install dvd

I'm using a 2009 MacBook Pro running Mavericks 10.9.3 and I am trying to install Win 7 using BootCamp 5. I've been able to install BootCamp before using the original Win7 install dvd on this computer but ever since I updated it (not sure how many time, its been a year or so since I last used BootCamp) and started using BootCamp 5 its been giving me problems reading the DvD. I know my internal DvD reader works because I've imported music recently but whenever I get into the very first step of BootCamp 5 (Download Support and Install Windows option screen) I click next with only install windows option checked and it tells me to wait for the DvD to be recognized when its already in. However it does come up with the option later to open with/eject the "blank DvD" which is the Win install DvD. Any ideas on how to get around this issue?

Robert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with   OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
     a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
     b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
     c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3.   Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert
My suggestion would be to reinstall Lion from zero. No update.
I did that, and now I can install / uninstall Air without problems.
The installation takes about 20 minutes...

My Mail program has gone south on Leopard on my 27-month old Macbook. I can't send, even though the server details are correct. I tried reinstalling from the install DVD - but no go: no longer compatible, evidently.. What to do?

My Mail program has gone south on Leopard on my 27-month old Macbook. I can't send, even though the server details are correct. I tried reinstalling the Mail program from the install DVD, but no go; apparently that two-year old Mail is no longer compatible with my up-to-date Leopard. I tried deleting the account (hotmail) from Mail and setting up a different account (Yahoo). After loading all the inbox two things happened: first, I still couldn't send, and second, when I closed the Mail window the whole inbox then disappeared and doesn't come back. Although I couldn't reinstall the Mail program from the install DVD, would it still be possible to reinstall the whole system from that DVD? If I do, will I lose files or will there be another problem since that DVD is now over two years old?
Thanks for any suggestions; they will be much appreciated.
P.S. I've just noticed that now I can't change the desktop picture: I go through the motions in Preferences, but the new picture doesn't appear on the desktop. Is there a systemic problem?

You are waiting for an apology to something that happened over a year ago? Really? This is why there is a manager in the store. You have a problem with an employee you speak to the manager. Just like you did on the phone. You would have gotten your apology in July 2013.
Here is the information about your upgrade fee.
Upgrade Fee
It is because when you have a problem you (customers) go running to the store and want to take up the time of the reps to fix it. Other carriers have third parties that deal with technical support and those locations are few and far between. VZW provides this directly through their stores. Also, when you subsidize a $650 and pay $200 VZW has to pay $400. Your monthly service fee doesn't begin to scratch the surface of paying that back. Not with all the money that is put into the network and its improvements.
Then over a year later you get someone on the phone who apologized and offered to waive the fee on your phone and you didn't take it? That offer won't come down the pike again.
One thing you should know is that all these employees are people and as such they sometimes come off cross. I doubt that you speak to everyone so sweetly all the time. Cut them a little slack and put this whole thing behind you after 15 months. Either upgrade with VZW or move on.

On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

On a macbook I purchased secondhand hard drive got corrupted and I started to get the flashing folder with the question mark, I purchased a new hard drive and snow lion install DVD I installed the hard drive and tried disc but kept getting blinking folder

Welcome to Apple Support Communities. We're users here and do not speak for "Apple Inc."
Power on the computer and insert the DVD immediately.
Hold down the 'C' key to boot from the Snow Leopard DVD.
http://support.apple.com/kb/ht1533
After selecting the appropriate language, if necessary, select Utilities, and Disk Utility.
You'll likely need to partition and format the new drive before it's recognized.
http://manuals.info.apple.com/MANUALS/0/MA161/en_US/MacBook_13inch_HardDrive_DIY .pdf
(Yes, these instructions ARE 7 years old, but the procedure is the same for installing from DVD media.)

Hi, i have tryed to install os x leopard, (its a old imac) , disk utility is greyed out , my install dvd cant find any hdd to install on , my only way to format and configure is through terminal but dont know what commands to execute

hi, i have tryed to install os x leopard, (its a old imac) , disk utility is greyed out , my install dvd cant find any hdd to install on , my only way to format and configure is through terminal but dont know what commands to execute...
i tryed diffrent commands such as diskutil eraseDisk JHFS+ Disk1
diskutil list , wont show up my harddrive , i now its functionally cause it shows up in disk utility with name and i can get info about it , but everything is greyed out can only switch between "erase , partition , recover , Raid ,....
when i click the apple in the top left corner the whole menu is greyed out... what to do ? help me please
Sincerly AppleNoob92
p.s i have no experience in apple imac's at all never used before, but im kinda windows nerd so computers i understand but this imac make my insane, cant seem to find any solutions anywhere on the WWW....

Your HD may be crashed, so you probably should use the oringinal install discs to run Apple Hardware Test in extended mode. If error codes appear this confirms a hardware failure. In addition you cannnot repair the HD using Disk Utility from the startup disk, you have to use the origninal Install discs that shipped with the computer or the most up-to-date version of OS X on a disc that you have.

IMac won't read the System Install DVD after trying a Software Update (Whic

Last weekend I tried downloading the 10.4.7 update to my iMac. Towards the end of the download the iMac crashed out and said that the Software Update was unsuccessful. As this was the case I tried rerunning the 'Software Update' again but after a few seconds of the application running and the little window being on the screen, it just dropped out and exited. As this was therefore not working I tried to download the Software Update as a Stand Alone application. I found after downloading the file that mounting a disk image on my iMac no longer works. My next step was to try and reinstall OS X from the System Install DVD. I put the DVD in the DVD Drive and found that after it whirred for about 20 seconds, the disk ejected. I thought this was odd so I tried to boot the iMac , holding down the 'C' key once the DVD was in place inside the iMac. The Mac powered up and then the DVD whirred for a while and once again it ejected the DVD. I now have no way of reinstalling OS X..and am at a loss. I called up the supplier of the iMac as I only purchased it in May 2006. They advised me that the warranty only covers Hardware and not Software. They said with a problem like this it could be expensive to try and work out what is causing it as it is sort of an unknown. I would like to know if anyone else has had this problem, is there some way I can see what the iMac is doing when it is trying to read the DVD and the ejects it, and is there some way of 'resetting' the iMac so that it is in the initial state. I know the BIOS on these machines is a 'soft' BIOS so as the supplier said, it is quite possible that the Software Update has corrupted the soft BIOS on the machine. Any ideas?

Yes. It is possible that the DVD could be bad.
It is also possible that your corrupted installation is preventing the DVD from working right.
It would seem strange, except that this happened with another guy as well. But, once we disconnected his internal hard drive with the corrupted OS 10.4.7 install, the machine booted from the DVD and worked properly. We then connected a different hard drive to install to, and it worked fine. Then, we connected the drive as a secondary and formatted it and it resumed working.
But, with an iMac CoreDuo, you cannot open the machine to unplug the drive. So, you'll be a bit stuck if you require the same solution. He had a PowerMac G5.
But, basically, his corrupted OS 10.4.7 installation was preventing booting from a CD, booting into safe mode, booting from an external drive, or any other kind of booting.
So, for him, the only option was disconnecting the internal drive and installing on another one.
I hope this doesn't turn out to be necessary on your system as well. If so, you'll need to take it into the shop for servicing.
The only other option I could think of is to try and boot it into Target Disk mode, and format it's drive with another computer. Perhaps that would work.
Once your internal drive has been cleared (formatted), then it may boot from the DVD again (assuming your problem is the same as the other guys).
You can read about Target Disk Mode here:
http://docs.info.apple.com/article.html?artnum=58583
You can read about the steps we took to troubleshoot and repair the other guys machine here:
http://discussions.apple.com/message.jspa?messageID=2629919#2629919
Perhaps that will help explain what I described above.
I hope this helps.

HT204382 Quick time Player can't open because a required codec isn't available. The DVD I am trying to play was made on an IPAD. My Imac came with a IMac Application install DVD, A IMac Mac OS X Install DVD, & iWork, I don't think I have iLife

Quick time Player can't open because a required codec isn't available. The DVD I am trying to play was made on an IPAD. My Imac came with a IMac Application install DVD, A IMac Mac OS X Install DVD, & iWork, I don't think I have iLife What additional software do I need?

Perian 1.2.3 *should* work for both QuickTime & and QTX in Mountain Lion. Regardless of the filetype container, whether it is a Matroska (.mkv) or a .mov. As to the actual encoding of the file (h264, .mp2, whatever..) I have found most play, even older formats.
Even though it's no longer supported and is a dead project, it works just fine. It will load as a System Preference file and adds to the Other category in them.
I think in 10.8 you've still got support for QTX so it may work with that. (in Mavericks, it only works for QT7)
If not, just run QuickTime 7.6.6.
http://perian.org
If no luck there, you could also try VLC at http://www.videolan.org

Trying to boot from OS X install DVD makes DVD disappear in puff of smoke?

I'm trying to reinstall OS X on my MBP. I put in the DVD, restart the computer, hold C, but then the DVD ejects and then Macintosh HD loads instead. If I try holding the option key, then I see Macintosh HD and the DVD side-by-side as expected, but immediately, the DVD ejects and the DVD icon disappears in a puff of smoke (as if removing an item from the Dock).
Anyone know what's going on here? Is it a hardware problem with my DVD drive?
When I load the Mac OS X install DVD while logged into Macintosh HD, then double-click the installer from there and click "Restart", the computer restarts as expected, attempts to boot from the DVD, but fails and ejects the DVD, and shows me a folder icon with a question mark inside it, and then boots Macintosh HD instead.

Okay, so I reset the SMC, that seems to have fixed the problem. I was quite worried because when I ran Disk Utility, I used it to Repair Permissions, which it did, but then I also made it Verify Disk, and it found plenty of problems. I figure I wouldn't be able to solve them, though, if I can't get the DVD drive to work; fortunately, resetting the SMC did indeed fix the drive, so I can run Disk Utility now, and also install OS X. However, I think my DVD burner is toast, and has been for at least a year. I don't really burn that much, anyway, so it's not something that's very critical, thankfully.
My next step would have been to use Target Disk Mode to install OS X from another Mac I have. The problem would be that one computer uses FW 400 while the other uses FW 800, so I would need to buy an adapter, which around here costs $30 compared to the $5 or so I've seen elsewhere. Good thing I didn't have to resort to that... yet.

Trying to re-install Leopard from DVD

I am trying to re-install Leopard on my Macbook Pro mid 09 and it recognises the disc but when I restart to install it it gets stuck on a white screen on boot. Any ideas on what I can do to reinstall?
Thanks,
Sam

It crashes with 10.6.x DVD also? If so - it should be some hardware problem so you should go with this to Applestore. If you don't have 10.6.x install media - same way, to Applestore...
There are more or less tricky way to reinstall - but looks like you have problem and I think you should resolve it in first place.

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
If you still have a working old hard drive with your old polluted 10.version.flavor of OS X still working on it you apparently must clone it with Time Machine or the newest version of Disk Utility (disk image copying) to most newer, larger drives, and a clean reinstall to such new hard drives is not possible.

Trying to re-install OSX on mac Mini with broken DVD drive.

I have a mac mini G4 and the DVD drive died a long time ago and i have been using a external USB DVD when necessary. Last week the machine was taking along time to boot so I got hold of a FireWire 400 cable and connected it to my Intel iMac and tried to repair it in target disk mode. Disk Utilities was unable to repair the drive so I had to erase it and re-format which was completed successfully. Now I have the problem that I cannot get OS X Leopard or Tiger back on the mac mini from the install DVDs. I cannot get the mac mini to recognize the USB drive or the iMac as a bootable drive. (N.B. the DVD drive has also died on the Intel iMac). When booting the mac mini whilst hold the alt key, the correct screen loads but nothing appears but for the reload key and the continue key.
Any help would be grateful as I want to keep the mac mini running for my daughter to use.
May

First off, you can't use an Intel Mac to boot a PowerPC Mac.
Secondly, 10.6 won't work on G4s.
Third, machines older than 4 years, may need a PRAM battery replaced for their optical drive to work again.
If the PRAM battery is not the problem, then you may need to find a safe cleaner for the drive.
USB DVD drives won't boot G4s either. Only Firewire will. See http://www.macsales.com/ for some drives that may help you.

HT1883 I started up using the app install DVD and tried to run a test and got stuck and froze what next? Help

I started up using the app install DVD and tried to run a test and got stuck and froze what next? Help

Well it started like this I've been away for 12 days and I usually inplug things before I go on vacation, I
Come plug everything back in start up and it's stuck on the grey screen with the ape logo and the spinning gear. I left about 3hrs on this then assumed its struggle to find the start up disc so I plug the original DVD start up disc in. Then it start up with that to the install screen and could find a hard disc to install to? So I eject that DVD and try with the other DVD. And now this is where I am now.
I have a password set on my start up and guest user. I am just trying to start up as guest user and the gear has stopped spinning and now I just have a grey screen with apple logo.
Ups I now have a grey screen with no apple logo put the screen is textured.

Trying to reformat install DVD is rejected

Similar Messages

Maybe you are looking for