Trying to reinstall CS4 from 'my products' but no download link shown?
I've had to replace my hard disk on Mac. I've migrated my software using Timemachine, but CS4 won't open. Signed into my Adobe account which shows the original purchse, but gives no link to redownload software to reinstall? Help please.
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS3 and CS4: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Similar Messages
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I'm trying to reinstall CS4 on my G5, but when I put in the serial number it doesn't recognize it. I installed Creative suite premium without trouble but can't get beyond that. My G5 isn't an Intel processor so cant go out and buy new software. I have discs and sn #'s.
Piper and me it looks like you have a full version of Photoshop CS4 registered under this account. Have you tried downloading a fresh copy of the installation files from Download CS4 products? If so is there any event which occurred on this Mac which is leading you to need to reinstall Photoshop CS4?
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My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd. -
I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise
Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html -
I am unable to download updates directly to iPad 2 , now trying to reinstall one from scratch but download keeps stopping and the restarting. Can you offer any advice, this happening when trying to download to laptop in itunes as well. Have tried to download on different broadband lines without success. Is this an apple problem due to high demand or something else?
Everything has worked well until about a month ago, up to date iOS 5 and itunes installed. Tried resetting numerous times, turned off all apps still no joy. Ipad was great but now feeling buying one was mistake. Also recent music purchase was useless and tunes would not play correctly.Since this is happening on the iPad and the computer, it might be worth a try to reboot your router - unplug it from power for about 30 seconds and then plug it in again.
Quit iTunes on the PC, reboot it and the iPad as well
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons -
I tried to reinstall iCal from Disk and get an error
I deleted info.plist from my iCal package. I had read somewhere that if I deleted that all old files in my iCal would be deleted. But instead what happened is I get an error when I try to start "2008-05-19 15:29:46.693 iCal[9051:10b] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting logout" So then I tried to reinstall iCal from Disk and get the error "The Installer could not validate the contents of the 'iCal' package. Contact the software manufacturer for assistance"
lizesc,
Welcome back to Apple Discussions.
I deleted info.plist from my iCal package.
Just for the edification of other users, you should never alter any files inside of an application package.
Drag your current copy of iCal to the trash, and then follow these steps to reinstall iCal:
1. Insert your Leopard Installation disk into the computer.
2. The disk will appear on your desktop.
3. Double click on the "Optional Installs" folder.
4. Double click on the "Optional Installs.mpkg."
5. Click on (Continue) in Introduction.
6. Click on (Continue) in Software License Agreement.
7. Click on (Agree) to agree to the terms of the software license agreement.
8. Click on the disclosure arrow ▶ next to Applications.
9. Select (✓) iCal.
10. Click (Continue).
11. After iCal has been reinstalled, download and install the OS X 10.5.2 Combo Update.
;~) -
I tried to remove Trovi from macbook pro but it doesnt go away
I tried to remove Trovi from macbook pro but it does not go away. Trovi opens right away
How to remove Trovi adware from Mac - MacSecurity
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
Am trying to install apps from the store but each time am getting a message that a newer version of ipad software is required
Settings > General > Software Update
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i am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer but i get a error stating server unavailable' . please help me as my phone is stuck at the set up page. so i have already tried recovery mode as well.
Contact Apple support for warranty service.
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I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases -
I have a problem with Imovie. Just brought an macbook 15 retina , iLife install and Imovie was working. I than did a data migration from my old macbook pro and now it crashes on start up. I tried to re-install from app store but no option to re-install, just installed and it greyed out.
Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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I am trying to import songs from a CD but it takes more than 15 minutes per song. What should I check?
Do you have error correction turned on? (iTunes preferences - General - Import settings.) If so, it will take much longer to copy audio CD's.
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I've tried downloading OS X Mavericks from App store, but the download stalls with a message "calculating." How can I get the download to finish?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
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