Trying to reinstall existing CC on a new mac unsuccessfully- installer corrupted?

i have the apps but no CC for updates- after downloading the installer, i'm getting this error: Adobe Creative Cloud is needed to resolve this problem. However, its missing or damaged. Please download and install a new copy of the Creative Cloud from www.adobe.com/go/adobecreativecloudapp.
when i do this, its consistenly corrupted and wont install correctly.

nevermind- contacted chat support and they walked me thru the cleaner tool, and a reinstall. very helpful

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