Trying to reinstall LION but cant as disc is locked

Am trying to reinstall Lion but when I get to select where both options are locked how do i unlock or do i have to delete current instalation?

You should use Time Machine to backup your data, yes you can install leopard on your system from the original DVD that came with your iMac, but I would just reinstall Lion.  Take a look at this link, http://support.apple.com/kb/HT4718

Similar Messages

  • My old version mac book airdoes not start up so i tried to reinstall lion but it says its locked. how do i unloke it with out being able to start up the system.

    my old version mac book air does not start up so i tried to reinstall lion but it says its locked. how do i unlock it with out being able to start up the system.

    Could be. The "lock" isn't actually looking for a password.
    WARNING: This will completely erase the ENTIRE hard drive.
    What you would need to do is boot to recovery > disk utility > select the MAIN drive on the left side > partition > change partition layout from CURRENT to 1 PARTITION > ensure on the right side it says Format : Mac OSX Extended (Journaled) then push APPLY.
    Then if it will allow us, close the windows until you see the 4 options popup again and select "Reinstall Mac OS X" select the Mac HD and you should be good to go!

  • I need to reinstall lion but CANT????

    i need to reinstall lion but it asks for my apple id and password, which then says this is not the apple id that purchased lion and therefore will not allow me to reinstall. help what can I do?
    i called apple yesterday and they got me to do a secure erase of the whole hard drive, but now I cant reinstall lion as per the abve reason?????

    I forgot to mention, I bought this mac book pro from ebay and cannot not contact the seller to find out what their apple id and password is. Therefore I need to reinstall Lion again, hapy to purchase it in order to install it, although not sure how I install it given I have the computer, but no operating systems came with it.
    is it possible to install Snow lepoard instead? I have the operating disks for snow leapoard although when I put the disk in, and tried to start up from the disk, it came up with a black screen and jumbled writing telling me to restart, which I did, although it did the same thing.
    Therefore what should I do?

  • Trying to reinstall Lion, but "a recovery system can't be created"?

    Hi guys
    So, the over the last couple of months, my Macbook Pro from late-2011 started acting a bit slow, so the other day I figured it might be time to reformat and get a fresh start. At the time I had Mavericks installed and a Windows 7 Boot Camp partition. I erased the whole hard drive from Internet Recovery's Disk Utility and let it download and reinstall Lion on my newly created Mac OS Extended (Journaled) partition. Only it won't install. I get met with the error, that: Mac OS X cannot be installed, because a recovery disc can't be created.
    I've searched a lot for what could cause this, but frankly I'm stumped, as all of the fixes list wiping the hard drive and reinstalling from scratch.
    Thanks

    Installer reports "This disk cannot be used to start up your computer"

  • We are trying to reinstall Lion but cannot remember which apple ID we purchased it under - mine or my husband's. We have tried both. Can you help me?

    After unsuccessfully trying to upgrade to Mountain Lion on a Macbook Pro 2007, we need to reinstall Lion. Can't remember which apple ID we used when we purchased Lion at an Apple Store. We have tried both my husband's ID and mine. How can we get this information from Apple so that we can proceed with the reinstall?

    Go here - http://www.apple.com/support/mac/app-store/ - and try contacting support. While I still show Lion in my purchases, I can't seem to download it again as I am currently running 10.8. But I made a backup of the install app so that I have both Lion and Mountain Lion installers. If you are able to download it again, make certain that you quit the install app and make a USB flash drive installer or DVD using Lion DiskMaker (which also works with Mountain Lion).
    I'm curious as to what sort of problems you encountered when installing ML? Did you make the install? Or did it quit or something?
    Clinton

  • Trying to reinstall Lion but do not have fast internet

    Hi, I have a late 15in Macbook Pro Lion 10.7.2, currently using 200GB of my 500GB HDD, and all else standard hardware with basic 15in model from August 2011.  The problem I am running into is I do not have a fast internet connection to perform the 'Lion Internet Recovery' program.  I was wondering if there were any alternatives for me to reinstall Lion since I do not have access to the recovery partition any longer on my mac (because of the update I would assume.)  Do I just downgrade/wipe my computer back to 10.7 in order to access the recovery partition on my HDD again, or does that not allow for it?  What are my options?  Thank you so much in advance.

    About Lion Recovery
    Recovery HD
    OS X Lion includes a built in set of utilities in the Recovery HD. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up. After the Recovery HD is finished starting up, you should see a desktop with a Mac OS X menu bar and a "Mac OS X Utilities" application window. Note: If you see a login window or your own desktop and icons, it is possible that you didn't hold Command-R early enough. Restart and try again.
    In order to reinstall OS X Lion, you will need to be connected to an Ethernet or Wi-Fi network. The Wi-Fi menu item is in the upper-right corner of the screen. Click the icon to display all available Wi-Fi networks. Click your preferred network name and, if needed, enter a username and/or password.
    http://support.apple.com/kb/HT4718

  • Trying to reinstall lion os on MacBook

    I am trying to reinstall lion on my MacBook air, but it just says its trying to verify details with apple but nothing else happens?
    When I boot up the MacBook, a utilities window opens with 4 options to choose from. I select reinstall mac os x and then on the next screen, it says to set up the installation of mac os x 10.7 click continue, so I do that, it then says to download my computers eligibility will be verified by apple, I click continue and it says loading installation information... But doesn't go any further, the wheel keeps turning as if it is doing something, but nothing else happens. Any ideas?

    update:
    1. Called Support... and it didnt really help. basic troubleshooting etc.
    2. continued my testing - restart CMD + R and connect to my office wifi (yesterday was at home) and start downloading the installer. after a while, got the installation popup prompting me to install, click next, then got finally to download the Lion source. However, my connection in office is so slow it was taking 7hours to get the whole thing.
    3. I thought that the guy at the end of the line did something miraculous... I then disconnected and went back home trying the exact same steps... and I was impossible to get it work !!
    This is really amazing, the worst piece of crap I have ever seen. Brand new macbook air shipped with Lion installed and I can't get to reinstall the whole system ?!? This is really ridiculous !
    Another part is that I tried to install Snow Leopard from the USB key (provided with earlier mba 11") and it can't even get to the installer... that's another point...
    Apple, can you get a fix?

  • I've downloaded osx lion but cant install, it says cannot verify maybe corrupted or tampered during download. And I try to download again but it can't. No more download menu. It just appear " installed"

    I've downloaded osx lion but cant install, it says cannot verify maybe corrupted or tampered during download. And I try to download again but it can't. No more download menu. It just appear " installed"

    Can't believe no one tried to help you. If it is saying it's installed, have you tried to reboot while holding CMD and R together? it'll take you to the partition of Lion that has the install information, try re installing your os after verifying the disk in disk utility (also available after hitting cmd R). Instead of a disk, Lion makes a partition in your main HDD/SSD. The idea is you'll never have to boot from your original CD again.

  • I did erase app store by mistake and i can't undo it and I'm trying to reinstall osx but can't find a link

    i did erase app store by mistake and i can't undo it and I'm trying to reinstall osx but can't find a link

    10.3 does not have the App Store available.      Go to Apple menu -> About This Mac and the following will bring it back depending on what you have:
    Any version of 10.6, use the 10.6.8 Combo Update:
    Combo v1.1 (7/25/2011)
    Any version of 10.7, use the 10.7.5 Combo Update: 10.7.5 Combo
    Any version of 10.8, use the 10.8.5 Combo Update: 10.8.5 Combo
    Any version of 10.9, use the 10.9.2 Combo Update: 10.9.2 Combo
    Note, if you it does not bring it back, you may need to run the combo keys of command-R on boot restore if you have 10.7 or later, and then the appropriate Combo update.    If you have 10.6.8 or earlier, command-R restore is not available, and you need to either use the original 10.6 installer disc, if the Mac is newer than March 15, 2010, or the 10.6.3 retail disc found here for 10.6 compatible Macs that are older (that includes any Intel CPU Mac with at least 1 GB of RAM):
    10.6 retail is available from the Apple Store on http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard (the /us/ in the link may be changed for the standard two letter country code matching the store link). 
    If you are using a PowerPC Mac, G3, G4, or G5 you can't install 10.6, or the App Store.
    Those using 10.6.8 or earlier, do not jump to 10.7 or later, without reading this tip first:
    https://discussions.apple.com/docs/DOC-6271

  • I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed.

    I uninstalled itunes to fix some ipod issues, and now I tried to reinstall it but it says that it's already installed. When I went to find the "icon" I can"t find it. When i looked in the download files I saw the downloads, but not the actual itunes "app". Please help thanks!

    How did you uninstall it and what were your IPOD issues - that may help clarify the problem.

  • I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
    okay follow:
    1: click "start" on the status line on the buttom of your screen.
    2: then click on "all Programs" and find "Accessories" and find the "command prompt"
    3: Right click with your mouse "command prompt" and click on "run as administrator"
    (as you has click'd on "run as administrator", "command prompt" should appear.)
    4: when it appears you need to type this "netsh windsock reset"
    5: wait for your computer to registrer the command you gave it, and restart your computer.
    then erverything should be pretty much as good or better then new.

  • Help! I can't update itunes because I deleted quicktime then tried to reinstall quicktime but there are components that won't be uninstalled

    Ok. So a while ago quicktime got deleted (but only partially) which won't allow me to reinstall it to fix it. The error with quicktime affected my itunes which I can no longer open. I tried to reinstall everything but I get an error because 1) the older version of bonjour cannot be removed and 2) an older version of quicktime cannot be removed which then says that itunes can not be installed without quick time. But I also cannot delete everything to reinstall. Because when I try to delete either Bonjour or quicktime I get this message: the feature you are trying to use is on a network resource that is unavailable!
    I have performed a search on my hard drive to find all quicktime files to try to delete but it won't let me delete the last three files and gives me this message when I attempt to delete: Cannot delete file. Cannot read from the source file or disk. And the other two only allow me the option to open containing folder, copy or extract....
    I also made changes on the registry according to someone else' instructions to see if that would solve the problem, restarted the computer but that didn't help either.
    Nothing has allowed me to reinstall itunes back onto my computer and without itunes, I can not sync my iphone and get updated! I am using Windows XP by the way
    This is driving me crazy!
    Thanks for any help in advance,
    Tiffany

    I tried to reinstall everything but I get an error because 1) the older version of bonjour cannot be removed and 2) an older version of quicktime cannot be removed which then says that itunes can not be installed without quick time.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Just started getting an APS Daemon.exe-System Error saying my MSVCR80.dll file is missing.  I tried to reinstall itunes, but got another error message.  Anyone having this problem or know how to fix it?

    Just last 2 days started getting an APS Daemon.exe-System Error saying my MSVCR80.dll file is missing when booting up my PC with Windows 7.  I tried to reinstall itunes, but got another error message.  Anyone having this problem or know how to fix it?
    I now see the message from tt2 and will try that.  Thanks!

    Read this:
    MSVCR80.dll missing, cannot install iTunes

  • Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.

    Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.

    iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
    Thank you

  • I had iTunes installed on my windows desktop computer and it suddently disappeared. I tried to reinstall it but get an error message and it won't reinstall

    I had iTunes installed on my windows desktop computer and it suddently disappeared. I tried to reinstall it but get an error message and it won't reinstall

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

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