Trying to reinstall macbookPro, but there are no working disc to erase from under disctool

My MacbookPro suddenly decided to shut down and when I tried to turn it on again I got the white screen with the question mark on, so I turned it on again and restarted it the way it said online with cdm+R and I came straight to the Internet restart and got through, but when I came to the choices none of them work. I can't find a disc to erase from and the Macintosh disc that a lot of people get up does not show up. I can not reinstall the OS because there is no disc to install it in. I have not a backed up anything and does not need it either(if I can have what I have on it back then that is the best, but it is not necessarily) I just really need to get back into it! Please help!

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.
This should install the version of OS X that you had installed.

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Help! I can't update itunes because I deleted quicktime then tried to reinstall quicktime but there are components that won't be uninstalled

Ok. So a while ago quicktime got deleted (but only partially) which won't allow me to reinstall it to fix it. The error with quicktime affected my itunes which I can no longer open. I tried to reinstall everything but I get an error because 1) the older version of bonjour cannot be removed and 2) an older version of quicktime cannot be removed which then says that itunes can not be installed without quick time. But I also cannot delete everything to reinstall. Because when I try to delete either Bonjour or quicktime I get this message: the feature you are trying to use is on a network resource that is unavailable!
I have performed a search on my hard drive to find all quicktime files to try to delete but it won't let me delete the last three files and gives me this message when I attempt to delete: Cannot delete file. Cannot read from the source file or disk. And the other two only allow me the option to open containing folder, copy or extract....
I also made changes on the registry according to someone else' instructions to see if that would solve the problem, restarted the computer but that didn't help either.
Nothing has allowed me to reinstall itunes back onto my computer and without itunes, I can not sync my iphone and get updated! I am using Windows XP by the way
This is driving me crazy!
Thanks for any help in advance,
Tiffany

I tried to reinstall everything but I get an error because 1) the older version of bonjour cannot be removed and 2) an older version of quicktime cannot be removed which then says that itunes can not be installed without quick time.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

We are trying to reinstall Lion but cannot remember which apple ID we purchased it under - mine or my husband's. We have tried both. Can you help me?

After unsuccessfully trying to upgrade to Mountain Lion on a Macbook Pro 2007, we need to reinstall Lion. Can't remember which apple ID we used when we purchased Lion at an Apple Store. We have tried both my husband's ID and mine. How can we get this information from Apple so that we can proceed with the reinstall?

Go here - http://www.apple.com/support/mac/app-store/ - and try contacting support. While I still show Lion in my purchases, I can't seem to download it again as I am currently running 10.8. But I made a backup of the install app so that I have both Lion and Mountain Lion installers. If you are able to download it again, make certain that you quit the install app and make a USB flash drive installer or DVD using Lion DiskMaker (which also works with Mountain Lion).
I'm curious as to what sort of problems you encountered when installing ML? Did you make the install? Or did it quit or something?
Clinton

How do I transfere a playlist from my iPod to my computer, which I made on my computer from all my songs. I've tried export and import, but they are not working.

I accidently created a playlist sitting at my computer but saved to my iPod. I would like the playlist on my Itunes library so my husband can put the play list on his ipod which is also synced to my/our computer.
I tried to export the playlist then import. It seems like it imported, but i don't see it. How do I find it? on the videos I watched the playlist just shows up in the iTunes library playlist column.
It did not. What do I do next?
Thanks

Transfer files between your iPod touch, iPhone, or iPad and your computer
Connect your device to your computer.
Click the device button, then click Apps.
Below File Sharing (you might need to scroll down to see it), in the list on the left, select the app on your device that you want to transfer a file to or from.
Do one of the following:
Transfer a file from your computer to your device: Click Add, select the file you want to transfer, and click Open.
Transfer a file from your device to your computer: Select the file you want to transfer in the list on the right, click “Save to,” select where you want to save the file, and click Open.
The file is transferred to your device or saved in the location you specified on your computer.
On your device, the file can be opened in the app you selected in step 3.
Hope this helps

Tried to reinstall iPhoto library from external hard drive, it shows that the photos and events are there but there are no thumbnails and if you click on an image or video nothing comes up.

My hard drive crashed recently and we took it to apple to get repaired. The apple employees said that they would have to replace the hard drive but they didn't have the equipment to get the data off my hard drive. So I took it to a computer store who had the right equipment after a month and a half of waiting they finally got all the data off my hard drive and put it on an external hard drive (Seagate Expansion Portable Drive). I then took it back to apple who replaced the hard drive. Now I'm in the process of reinstalling everything. I have never done a Time Machine back up or backed my laptop up to . Which I now will do very often once I've reinstalled everything. I have reinstalled all of my desktop images and folders as well as my iTunes library with no issues. However when i went to reinstall my iPhoto library it came up blank. I then Rebuilt the library several times and this was the result.
It shows that the photos and events are there but there are no thumbnails and if you click on an image or video nothing comes up.
Please help i have three years worth of images from holidays on here and would be devastated if i lost them.

iPhoto cannot find the thumbnails or the original pictures.
Go to your iPhoto Library in the Pictures Folder.
Right-click on it and from the resulting menu, choose 'Show Package Contents'.
This will bring you inside the iPhoto Library package. There you should see a Folder called Masters. Within that, there should be folder containing your actual photos.
Are they there?

My computer just had to get a new hard drive and we reloading info onto the new hard drive...my iphoto pics are all, there save about 8, but there are NO thumbnails. I tried rebuilding the thumbnails...nothing. I tried creating a new library...nothing.

I have recently had to purchase a new battery and hard drive. Because it wouldn't back up completely, I was able to recover most information, but it looked a bit different or I have found items in different places. One thing that is happening is in iphoto. All my pics are there, but there are NO thumbnails visible. I have tried rebuilding the thumbnails...nothing. I have tried creating a new library...no info even transferred. Any suggestions?

What version of iPhoto?
Can you view the pics at full size?

I just recently did a reinstall on my mac, i tried to open itunes, but there is an error message that says itunes requires quick time 7.5.5 or later, i have tried to update quicktime, but cannot. please help :)

i just recently did a reinstall on my mac, i tried to open itunes, but there is an error message that says itunes requires quick time 7.5.5 or later, i have tried to update quicktime, but cannot. please help

Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

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We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 - that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to view your rescue email address to check that it's correct, in case you need to use it in the potential future use

I bought student mac air through university account, Iworks were included when I purchased mac air. But there are no iworks and It's not free when I tried to download from App Store

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I recently switched from PC to Mac and am able to find and transfer most of the larger files of music to iTunes, but there are about 750 songs that are held in sub-files that require me to dig in and transfer them one by one to iTunes.. I've tried transfe

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There is a good general guide to switching from Windows to Mac at the following link that touches on moving music as well How to Move to a Mac - Get your stuff from your PC to your new Mac
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I upgraded to Mountain Lion yesterday, but since doing so I find that my 1Password app will not work. I have checked for 1Password updates but there are none. Is there a compatibility issue

I upgraded to Mountain Lion yesterday, but since doing so I find that my 1Password app will not work. I have checked for 1Password updates but there are none. Is there a compatibility issue

Hmmm...I'm using 1Password Version 3.8.20 (build 31499) with a fresh install (scrape and pave) of Mt. Lion on my iMac and it's working fine.
I use Dropbox to sync 1Password so for my fresh install I simply downloaded 1Password from Agilbits website and installed it.
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As with anything else, be sure to run a backup first!
More here:
http://support.agilebits.com/discussions/1password-38-for-mac-from-agilebits-web site/17861-finding-existing-data-file-when-reinstalling-1password
http://support.agilebits.com/discussions/1password-in-mac-app-store/3377-how-to- reinstall
http://support.agilebits.com/discussions/1password-38-for-mac-from-agilebits-web site/13769-reinstall
http://support.agilebits.com/discussions/1password-in-mac-app-store/2394-reinsta lling-1-password
Hope that helps.
D'oh! Mende1 beat me to it!

Trying to reinstall macbookPro, but there are no working disc to erase from under disctool

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