Trying to reinstall OS X Lion but the only option is to reinstall OS X mountain lion is there a way around this?

I recently formatted my hard drive so that I could give my computer to my brother but when I was trying to reinstall OS X Lion (10.7) the only option that showed up was to reinstall OS X mountain lion which I do not have, so now I can't get past the menu that comes up when you hold command + C. How do I reinstall to OS X Lion when it isn't even an option that shows up

Ok, well, having had Snow leopard on it originally solves the question: the license for Lion (or Mountain Lion for that matter) is not transferable. You are required to erase the drive and reinstall the original OS (Snow Leopard). Giving or selling it with Lion (or ML) on it will not be helpful for the recipient because the machine ID and their Apple ID will no longer match so they will not be able to get updates.
Have you checked your Purchases section at the app store? Here is what shows on mine:
If you are using the recovery mode and Mountain Lion comes up, then I can only assume that this is what you purchased. I don't know why it would show up otherwise.
As far as selling your Mac, the above is irrelevant since you will need to reinstall Snow Leopard and the recipient will need to purchase Lion (or Mountain Lion) using their own Apple ID.
However, you need to check on this since you may want to download Lion again for another machine of yours. So, if you are sure you purchased Lion and nothing shows under your Purchases at MAS, I would either call Apple or make an appointment with your nearest Genius Bar to get it sorted.

Similar Messages

I am a student trying to purchase creative card with a maestro card but won't allow anything other than master card or visa, is there any way around this?

I am a student trying to purchase creative cloud with a maestro card but won't allow anything other than master card or visa, is there any way around this?

No, not that I know about... but you might check the credit card page to see if there is an option
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

Just 'upgraded' to Windows Phone 7, now my contacts can't synch from the PC, and Windows Live has a 500KB limit? Is there a way around this nightmare??

For years I was happily plugging in my Palm Treo Pro, and having my contacts and calendar synch with my PC, WITHOUT the need for that information to be stored on the cloud, where anyone could get at it. When that died recently, I bought a used Windows 7
phone.
So far, it sucks. And it's not the phone that's the problem.
My main issue is that I have diligently exported my (over 5000) contacts from Outlook as a CSV file, and went to import them into Windows Live, only to discover that there's a 500KB limit. That's somewhere around 500 contacts.
ARE YOU SERIOUS?!? You really need me to set up 10 different files, to import stuff onto the cloud?
Please tell me there is a way around this limit, or (better yet) a way to synch directly with my PC, so I can avoid this whole Windows Live disaster?? I want to use Outlook. It's a Microsoft product!
Please help!
Deb

Hi,
I'm not sure about the Microsoft Account Contact limit, for this issue, you may post the question to Microsoft Community:
http://answers.microsoft.com/en-us/outlook_com
If you still have the contacts in your Outlook Client, I suggest you setup the Microsoft Account(Windows Live) in Outlook via Exchange ActiveSync, then move the contacts to the contacts folder of the Microsoft Account, let it sync, then all will be done,
you don't have to export and import the .csv file any more.
How to configure Outlook to connect to an outlook.com email account
http://support.microsoft.com/kb/2735989
Regards,
Melon Chen
TechNet Community Support

I have bought an iPad second hand, however the data on it is still there from the previous owner and requires a password to be reset but, because it is second hand, I do not know it, is there any way around this so I can reset it?

Ipad needs resetting but because it's second hand the password from the previous owner is still on it and I do not know it, is there anyway around this so I can take all the data off? It's urgent because it is being used as a gift next week!

The previous owner should have reset it back to factory defaults before selling it. What iOS version is the iPad on (Settings > General > About > Version), and has the previous owner left him/herself logged in in Settings > iCloud with Find My iPad enabled on that screen ? If it's on iOS 7 and Find My iPad is enabled then you should contact the previous owner and ask them to remove the iPad from their account, otherwise you or the recipient of the gift will have problems with activation lock : http://support.apple.com/kb/TS4515
To reset the iPad back to factory defaults (if it's not linked to Find My iPad) you can use recovery mode : http://support.apple.com/kb/ht1808

I was in uk and facetime worked perfectly on my mac pro.. but now in dubai i cant connect with anyone from uk, is there any way around this?? Please help!

I bought my macbook pro from England a week ago.. especially for its facetime feature so that i can keep in touch with friends from england. I just got to dubai now and have been trying to connect through facetime with my friends and I have tried over and over again for the whole day now, but I've failed. Please help me with this as I desperately need to fix this problem. I would really appreciate it if anyone has any ideas to help me get around this. I also read posts and blogs which say facetime for iphone4 is blocked in the middle east but does that apply for macbook's as well?? If so, can i contact an apple store or service provider to get my facetime to work???
Thanks alot.. awaiting for responses.

SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here.

HT2534 The none feature is no longer available!!! Is there a way around this?

When trying to activate an appleid account it is asking for a credit card now. Apple support documentation states it can be done with no credit card but this feature is no longer available. Anyone know a way around it?

Welcome to the Apple community.
Open iTunes and navigate to the app store. Select a free app to download. A simple way to do this is to scroll down to the top free apps box on the right hand side, hover your mouse over the first item and click on the free button that appears when you hover over it.
A pop up will open asking you to sign in with your Apple ID click "create new account", click continue to create your account. Check the box to accept the store terms and conditions and click continue.
Enter your email address, password, security question, and date of birth, click continue. Now, you will be asked to provide a payment method. Note now that the last option says "none".

I have downloaded an app which I wish to pay for with my App Store Card but the only options given are to use my credit card. How do I resolve this please.

That doesn't make sense, unless you are trying to buy it as a gift, or don't have enough store credit to pay for it.
What is the message it says?

Boot camp 5.1.3 will not give me the option to download Windows 8.1. I just bought the disk today to do this but the only option I have is to download windows 7. How do I fix this?

I have a usb with 16 gb already formatted it and I just downloaded Yosemite. I just bought a brand new windows 8.1 disk, so how do I download it to my Mac so I can use some stupid Windows apps ha?

From MacBook Pro (13-inch, Mid 2010) - Technical Specifications, you have a built-in Optical drive. Is it functional?
Storage
250GB or 320GB 5400-rpm Serial ATA hard drive; optional 320GB or 500GB 5400-rpm hard drive, or 128GB, 256GB, or 512GB solid-state drive6
8x slot-loading SuperDrive (DVD±R DL/DVD±RW/CD-RW)
Maximum write: 8x DVD-R, DVD+R; 4x DVD-R DL (double layer), DVD+R DL (double layer), DVD-RW, DVD+RW; 24x CD-R; 10x CD-RW
Maximum read: 8x DVD-R, DVD+R, DVD-ROM; 6x DVD-ROM (double layer DVD-9), DVD-R DL (double layer), DVD+R DL (double layer), DVD-RW, DVD+RW; 24x CD
You will need to burn a DVD using Disk Utility (Yosemite): Burn a disk image to a CD or DVD and use it for Windows installation. You will also need a USB2 flash disk for the BC drivers for it to work. Please ensure that the DVD is burnt at the recommend rate for the physical media and verify, otherwise you will end up with an unusable DVD.

I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

I have a new computer with Windows 7 professional, Office 2007, Adobe XI. I have just created a word document and tried save it as a PDF but the PDF option doesn't appear in the drop down menu. Any ideas please? Thank you.

What is "Adobe XI" - Reader, or Acrobat?
But either way, 'Save as Adobe PDF' is a Word function, independent of what Adobe software you have installed.

I need to reinstall microsoft office but I no longer have the key. Is there a way around this?nger

I need to reinstall microsoft office but no longer have the key. Is there a way around this?

No ideas while working in the dark.
What version of Office?
What Mac?
What version of OS X?

HT204060 Set how long after sleep a passcode is required - I am trying to change this but the only option I see is "immediately"...Does anyone know how to see more options?

I am trying to change how long after sleep a passcode is required, but the only option I see is "immediately"...Does anyone know how to see more options?

Thanks for the help guys. Disabling Touch ID allows me to see other options...Although I don't understand why Apple would feel the need to put that restriction in place. Doesn't seem to be any sense behind it..

I am trying to install my CS4 Suite onto new PC with Windows 8. It installed Photoshop but nothing else. It is asking me to "Install with 'setup.exe'" Which i dont think is on there. Is there a way around this? Thanks in advance.

I am trying to install my CS4 Suite onto new PC with Windows 8. It installed Photoshop but nothing else. It is asking me to "Install with 'setup.exe'" Which i dont think is on there. Is there a way around this? Thanks in advance.

Run the cleaner tool and reinstall with sufficient user privileges and security stuff turned off. Your install went wrong because you didn't consider this.
Mylenium

My video i have successfully worked on for seven days now won't open at all. It says there is no sequence of this type found... But in the very bottom bar I can see the whole project load. But the only option from the error screen is exit out of Premier

My video i have successfully worked on for seven days now won't open at all. It says there is no sequence of this type found... But in the very bottom bar I can see the whole project load. But the only option from the error screen is exit out of Premiere Pro CC. I am on a PC withe Windows 8.1 and apps are up to date. Thanks much for any help!!

Hi Bryan,
My video i have successfully worked on for seven days now won't open at all. It says there is no sequence of this type found... But in the very bottom bar I can see the whole project load. But the only option from the error screen is exit out of Premiere Pro CC. I am on a PC withe Windows 8.1 and apps are up to date. Thanks much for any help!!
Sounds like an activation issue. Quite Premiere Pro. Sign out of Creative Cloud. Restart Premiere Pro. Sign back in: http://bit.ly/CC-sign-out
Hope that works for you.
Kevin

I have a new mac and want to sync my phone to the iTunes on it, but it won't let me manually manage without deleting all music on the phone already from another iTunes. is there a way around this?

I have a new mac and want to sync my phone to the iTunes on it, but it won't let me manually manage without deleting all music on the phone already from another iTunes. is there a way around this?

The best solution:
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you let iTunes manage your music: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
An alternative which is really not what you should have to do, or the way it is intended to be done, if you properly manage your computer and backups:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
Sync transfer is one way, computer to device, matching the device content to the content on the computer (except purchased content as mentioned above). For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797
Do not regard your i-device as a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up.

Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two

Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two choices.

Glad to be of help .
I won't be spending any more money on expensive books now that I know you can't actually get one that applies to the latest version.
Don't get me wrong. I like books. Classroom in a Book series is an excellent resource to have. You will learn a lot from it. Just don't get side-stepped by Creative Cloud's update schedule. No publishing house can keep pace with it. If you stay informed about new releases from Adobe's "What's New" Blogs, you will get your money's worth out of your books. Online Help (F1) is another good resource to use since it is updated fairly often.
Nancy O.

Trying to reinstall OS X Lion but the only option is to reinstall OS X mountain lion is there a way around this?

Similar Messages

Maybe you are looking for