Trying to reinstall OS X Mavericks but when I try to reload it tells me that "The Apple ID has not purchased OS X Mavericks" Help!
I got the spinning wheel when trying to boot up today, so I'm trying to reload the OS, however when I try to do this it tells me my apple id has not purchased the os. what do I do?
Have tried booting to the Recovery partition and repairing your Mavericks partition?
Restart while holding down the Cmd-R key combination, then run Disk Utility.
Similar Messages
-
I cant download from appstore. I made my apple Id but when I try to download from app store it says this id has not yet been used in itunes. what should I do?
Follow the on screen instructions to set up an iTunes account using your Apple ID.
-
After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.
Just what do you not understand?
Did you try:
Try to restore from another known-good computer and network.
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?
Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario -
when i start firefox, everything starts normal then my homepage (igoogle) starts to load, gets to about 30% and stops. from there i can click on links or bookmark and a new tab will open but no page will load. i can't get anywhere. then when i close firefox it appears to close normally but when i try to reopen firefox i get a message that firefox is still running but not responding and the only way to shut it down is to reboot. when it first occured i was running beta 6 (since it became available, i also used beta 4 & beta 5) i then uninstalled beta 6 and downloaded and installed ver 5 same problem. i then did a system restore to a time before the problem.. no luck. i'm not sure what to try next. IE & chrome both work fine
I'm in exactly the same boat - dead at blue screen, only option is to salvage using target mode.
I don't currently have access to another Mac to do target mode. I was planning to buy a new Mac this fall anyway, though. 2 questions in preparation for that purchase:
1) Is there anything I can do before buying a new Mac to make the salvage process more successful? ie, should I spend the time and money going to the genius bar to have them help me get from totally crippled to partially crippled? (As for expertise, I'm a proficient consumer-grade user, but Apple Support walked me through the safe-boot process, etc.)
2) Is Apple going to provide 10.5 once it is released to people who buy a new Mac in these 6 weeks pre-release?
Thanks for your help,
Bailey -
The ID works for everything else on my phone - why won't it work for iCloud? And if iCloud requires an email address, why isn't it simply required that my Apple ID be an email address? Those are largely rhetorical, since I don't expect anyone from Apple to actually explain it to me, but what do I need to do? Do I have to change the Apple ID I've had for years to an email address and then reset my phone to use that? Surely there's a simpler way.
Having signed out as suggested above, go to http://appleid.apple.com and create a new Apple ID if you don't already have one. You will need a working email address which is different from that in the ID already in use.
The set up your Mac/device(s) as indicated here:
http://www.apple.com/icloud/setup/ -
I downloaded FIrefox 5 but when I try to install iget a message that the file is corrupt.
I have downloaded Firefox 5 to my "Download" box. When I click on the Firefox 5 icon I get the usual small window that asks if I want to install the program. When I click on the install buton, I get a small popup that says the file is "corrupt" and when I click "OK" it closes without installing. Hard to use new version when I cannot even install it. I have done this twice and am downloading again for a 3rd time
-> Uninstall your current Firefox
* https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
* DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
* Restart your system
-> Download latest Firefox version from one of these links using some other Web Browser:
* http://www.mozilla.com/en-US/firefox/new/
* http://www.mozilla.com/en-US/firefox/central/
* http://www.mozilla.com/en-US/firefox/fx/
* http://www.mozilla.com/en-US/firefox/all.html
-> Install Firefox using the downloaded & saved Firefox installer file
* https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
Check and tell if its working. -
has anyone experienced this issue?
Hello Keaton44,
I recommend taking a look at this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/ts1408
If you need to re download the movies you bought from iTunes you can do that free of charge with this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Regards,
Sterling -
I just want to create a slide show on final cut and make it a .mov how do I do this? I keep getting an error:out of disk space. at the end of the exporting
How large are the images (pixel wise) and what are your sequence settings.
-
I keep getting an error message "your apple Id has been disabled". I can sign in with my apple Id but when I try to update I still get that message.
Apple ID is Disabled - Apple Club
-
I'm trying to verify my apple id but when i log into icloud to get the email it says 'the apple id has not been verifed.' So how do i verify my account if it wont let me log into to icloud mail? stressing me out please help me
You have to respond to the verification email that Apple should have sent to you by clicking the Verify Now link. Make sure you check the email address you used to set up your iCloud account. This would not normally be an @icloud.com email address. Also make sure you check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.
-
I am trying to stream music from my iMac using iTunes music files to my Cocktail Audio X10 music streamer. I have allowed my files to be shared the X10 sees the files but when I try to accsess them it gives me the message files not mounted. Please help?
No, I have the music I want to move from the laptop to the phone selected. Then I go under file, devices, and try to click sync but it is not available to click.
-
I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...
We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.
-
Hi, I'm having trouble saving the documents when merging in Preview. I don't have any problems merging the pdf documents by dragging them in preview, but when I try to save and open afterwards, only the last shown doc was saved, not the combined files I wanted to merge. I've tried save and export, but none merge the documents after saving... how can I create the file (with all the pdf files) after merging?
That's a comment in the file. It has no effect at all.
-
I'm trying to ad and delete music but when I try to update it keeps saying its being used in another application
If you are on a Windows computer and using antivirus/antispyware software you need to turn off scanning of iPods.
Maybe you are looking for
-
Hi, I've configured a Sender File Adapter. It archives messages and adds a timestamp. Files are succesfully put on the integration engine and archived. However the files are not moved from the input directory, but are only copied So the files stay in
-
Suggestions for Hard Drive allocation
Hi, a very general questions for all experts whom been using CM for a long time. I'm in a need to change my existing CM2012 server due to a low specs which I miscalculated before. The existing specs are: Quad Core procie 16GB RAM 2x 320GB OS with RAI
-
Getting more detailed error messages from Adobe Acrobat
Hi Is there a way to get more detailed error messages from Adobe Acrobat reader when he detecs an error in a PDF file? My program generates PDF files. There is one that throws an error in Acrobat while GhostScript and Google Chromes PDF Reader displa
-
Since 2-3 updates ago, my iPad won't auto sleep, despite having it set to 10-5-2 minute auto sleep (I've tried all 3). I've seen other online posts for similar issues but no resolution. Thanks for any suggestions.
-
Download from Apple Store Question re play back
Second Generation Apple TV. all up to date software. Rented movie from Apple TV then selected "download and watch later" option. Later came and we wanted to watch the movie and to our disappointment, when we selected play, THEN the download starte