Trying to reinstall photoshop cs5 after computer crash

i need to reinstall photoshop after a computer crash.  i inserted the cd, accepted the conditions, but am unable to enter the product code.  Can enter numbers, but not letters.  I am assuming this is because this is a student/teacher edition.  What do I need to do in order to reinstall Photoshop?
Thank you,
Jed

It sounds as if you are trying to enter your product code and not your serial number.  If your software is registered then please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for information on how to locate your serial number.
If you have not registered your software then please see http://forums.adobe.com/message/4635085#4635085 which discusses how to obtain your serial number from your product code.

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