Trying to reinstall Photoshop CS6 on a new computer

help! Trying to reinstall CS6 on a new computer but getting an error message that states the serial number is invalid. What do I do?

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
Find your serial number quickly
Chat - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

  • Reinstall Photoshop CS6 on a new computer

    If have a computer with Photoshop CS6 installed. If I buy a new computer, can I reinstall my Photoshop CS6 on the new one. I have only one licence?

    Hi caen77,
    If you own, or are the primary user of, a single-user or volume license Adobe product that is installed on a computer at work, you can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, you may not run the software simultaneously on both the primary and secondary computers.
    No more than one user can use a single-user license Adobe product.
    Note: AVL customers have to buy two different licenses to use both operating systems, even if they have two different computers. They can only use the same license on another computer (not simultaneously) with the same platform at home.
    For more information regarding Adobe's activation policy, including recent changes, see the Product Activation FAQ.
    Regards,
    Romit Sinha

  • I'm trying to reinstall photoshop CS5 in a new laptop but i have an "The serial number is not valid for this product" error

    I'm trying to reinstall photoshop CS5 in a new laptop (pc) but i have an "The serial number is not valid for this product" error.
    I have deactivated photoshop in the old computer.
    The old laptop have photoshop installed with the DVD but the new laptop don't have DVD so i downloaded cs5 from Download CS5 products. ¿Maybe doing this is an error?

    the installation files work the same whether from a  disc or download, but there are other ways to mismatch a serial and installer.
    Error "The serial number is not valid for this product" | Creative Suite

  • After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer."  What I'm, trying to do is

    After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer."  What I'm, trying to do is download the qualifying product which I purchased just a year ago?  Any help will be greatly appreciated.

    I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes.  Thank you for your response. I'm all good now.

  • Trying to activate photoshop cs2 on a new computer and it fails saying error code 24:24.  Any ideas?

    I am trying to activate Photoshop CS2 on a new computer.  This is on Windows 7.  The install worked fine and the application runs fine.  However, when I try to activate it says that the activation server is unreachable with an error code 24:24.  How can I activate my software?
    Thanks.

    You can't. The servers are dead and gone. Instead, see the page here:
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    There are CS2 downloads, plus the keys needed to activate them. Note; you MUST download those versions and use the supplied keys, not your old ones. Read and follow the directions on the page carefully, and you will be up and running again in no time.
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  • Photoshop CS6 to a new computer?

    Can I move photoshop CS6 to a new computer? How do I access the download?

    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Enter your serial number when prompted.

  • I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

    I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

    There are two steps when entering a serial number:
    When you enter it in the 24-digit field, you should see a green checkmark. If you see a red x, you may have mis-typed the number, as Ben pointed out, it could be for a suite instead of a standalone product.
    If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
    In that case, contact Customer Care with proof of purchase.
    Contact Customer Care

  • How do I reinstall photoshop elements on a new computer

    Please help how do I reinstall photoshop elements on a new computer

    Hi thanks very much for that tip will do once I know it is running ok nearly finished download now
    Sharon
           From: hatstead <[email protected]>
    To: Sharon Roberts <[email protected]>
    Sent: Monday, 27 April 2015, 20:03
    Subject:  How do I reinstall photoshop elements on a new computer
    How do I reinstall photoshop elements on a new computer
    created by hatstead in Photoshop Elements - View the full discussionOnce you have it working satisfactorily on the new computer, it is probably wise to deactivate the software on the old machine. The license is for two installations only. Sent from my iPad If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7486467#7486467 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7486467#7486467 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I'm trying to reinstall Logic Studio on a new computer after the first computer died. Previously installed it in 2009

    I'm trying to reinstall Logic Studio on a new computer after the first computer died. Previously installed it in 2009

    Keep getting invalid serial number?
    Is it to do with the fact that it had been previously installed on my old computer?

  • How to move photoshop cs6 to a new computer

    how to move photoshop cs6 to a new computer

    1. Be sure you have your serial number.
    2. If you have only used one of two installs, install and activate on your new computer (as a precaution), then proceed to step 3. If your second install is currently used, proceed to step 3 without installing.
    3. Deactivate on you old computer and uninstall. To deactivate, open Photoshop and go to Help>Deactivate.
    You may use Photoshop on two computers at any one time. By deactivating, you may change to different computer(s).
    You can find the installer here: Download CS6 products
    Benjamin

  • Can I transfer my photoshop cs6 to a new computer

    Can I transfer my photoshop software to my new computer?

    You are allowed up to 2 activations on the same platform. So if you have a Windows laptop and desktop you install and activate on both.
    De-activate and uninstall only when you are satisfied the new install works before you give away or recycle the old PC, otherwise you can use the old one if the new one goes in the repair shop.

  • Trying to download Photoshop CS6 on a new HP convertible laptop with Windows 8.1

    Hi,
    I purchased Photoshop CS6 a couple years back before CC was released. I just had to get a new computer because Best Buy majorly screwed up a simple repair on mine, and they junked my old computer and gave me a new one. It's a convertible HP running Windows 8.1. I'm trying to download and install CS6, but it isn't working. I've spent quite a few hours trying to figure this out, but nothing I'm doing seems to be working. This is what I've tried:
         -First I downloaded the files from this page Download CS6 products and it looked like it started the setup and then the window went away and I couldn't find anything to get the process going again. I tried this twice, wasting 2-3 hours waiting for the files to download.
         -Then I found this page Creative Cloud Help | Install, update, or uninstall apps where it said if I download the Creative Cloud for desktop thing I would be able to download a previous version of Photoshop. Well, all that happened with this is that I now have a 30-day free trial of CC and the       only previous versions of programs available to download are Edge Animate and Gaming SDK. So yet another dead end.
    I know it might probably be easier to just give in and go with CC but there's no way I can afford paying a subscription (I'm a recent college grad with student loans just starting to come due this month, living with my parents, and getting paid minimum wage). And I'm too stubborn to give up because I paid for CS6 and I should be able to use it. Because of that I can't/won't concede, and I'm asking you guys for help since apparently I'm not allowed to talk to customer service. I don't mean that I don't think you guys will be helpful, it's just incredibly irritating that I can't talk to customer support about this problem. So if you guys can't help me I'll be forced to find some other program that will suit my needs. So if anyone has any ideas that will help me download Photoshop CS6, please let me know and I will be eternally grateful!!
    Thanks a million,
    StoopidStephi

    First thing to do is get the CC off your system.  Then try the direct download option linked below...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Reinstall Photoshop CC on a new computer

    I have Photoshop currently installed on a laptop (single user license). I am purchasing a faster and more powerful machine to handle it better. Do I have the license to simply reinstall the software on my new machine?

    Hi caen77,
    If you own, or are the primary user of, a single-user or volume license Adobe product that is installed on a computer at work, you can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, you may not run the software simultaneously on both the primary and secondary computers.
    No more than one user can use a single-user license Adobe product.
    Note: AVL customers have to buy two different licenses to use both operating systems, even if they have two different computers. They can only use the same license on another computer (not simultaneously) with the same platform at home.
    For more information regarding Adobe's activation policy, including recent changes, see the Product Activation FAQ.
    Regards,
    Romit Sinha

  • CAN I REINSTALL PHOTOSHOP LICENSE IN MY NEW COMPUTER? HOW?

    I JUST BOUGHT A NEW COMPUTER CAN I REINSTALL MY PHOTOSHOP AND LIGHTROOM IN IT? FOR HOW MANY COMPUTER CAN I USED MY LICENSE #??

    Hi BettyUSKA,
    You can install a Single License on upto two machines. So Yes, it should work fine on the second computer as well provided the fact that you have not used by the activation elsewhere.
    Cheers,
    Kartikay Sharma

  • How to reinstall Photoshop extended onto a new computer and purchase CS6.

    I need to reinstall my photoshop extended. I can't find the window to reinstall it. I don't have a cd and I communicated with adobe but have not heard.  It is registered in products. I bought it on July 27th 2013, then I want to purchase CS6 photoshop. Please help. Kaz

    Have you looked here?
    Download CS6 products

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