Trying to reload Mac OS X, but keep getting restart in 4 languages

I am trying to sell my 2010 Mac book Pro 15". it has 10.6 right now, but had 10.5 when bought. I am trying to reformat it so that I can sell it, but when I restart with the install DVD I keep getting the message to restart in 4 languages. I have tried restarting with the DVD in and restarting from the DVD's option when you run it while the computer is on. I have also tried holding c when I restart. All roads lead to the same place. Please help!

Mac5711 wrote:
I am trying to sell my 2010 Mac book Pro 15". it has 10.6 right now, but had 10.5 when bought.
when I restart with the install DVD I keep getting the message to restart in 4 languages.
It's because your using the 10.5 disk and the firmware has been changed to reject that disk from booting, you need to use the 10.6 disk.
Hold the c or option key down and boot off the 10.6 disk.
If you need to eject the 10.5 disk, hold the option key down while booting, select the 10.5 disk by clicking on the disk icon and pressing eject on the keyboard, insert the 10.6 disk and wait, then click the arrow to boot off the 10.6 disk.
If the 10.6 disk won't boot, try cleaning the bottom with a little bit of rubbing alcohol and a soft cloth to polish, if it doesn't work you can order a new 10.6.3 retail disk from Apple online.
The original is what doesn't work. I just tried SL. all it did was install, but I wanted the option to clear out the HD.
While your booted of the 10.6 disk and looking at the installer, there is a menu at top called Utilities, under that is Disk Utility, use that to select your entire boot drive on the far left, it will have the drive makers name and size,
Then click Erase > Security Option > Zero All Data (good enough, takes some time) or 7x overwrite (longer, stronger) and let it complete.  (all data is destroyed and not recoverable)
When finished quit and install 10.6 from the installer menu. When the machine reboots, it will have the "Welcome" video, just press the power button down hard and that will shut the machine and leave it like that for the next owner.
How to erase and install Snow Leopard 10.6
How do I securely delete data from the machine?

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