Trying to Remove Tree Pushed By Sandy Onto Verizon Telephone Pole

A tree in my backyard in Brooklyn was pushed so that it is now leaning on a Verizon telephone pole (the pole is marked NYT). Most of the tree has been removed, but the tree service needs Verizon to look at the situation and determine how to proceed before completing the job. I am using this board to find out how to get Verizon's attention to this matter.

Hi OneL,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

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tiburon77 wrote:
trying to remove itunes and its component get this"the feature you are trying to use is on a network resource that is unavailable" click ok to try again or enter an alternate path to a folder containing the installation package "itunes.msi'
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
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Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
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I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
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