Trying to rent and download a movie.
I rented a movie on my iphone but every time I try to go and watch it a little thing pops up and it say's "you've already rented this but it hasn't been downloaded, go to Downloads to manage your downloads". And when I went to downloads it said " No active downloads." I don't know what to do.
Hi yaninak943!
Try looking for the movie in your past purchases to see if you can download it onto your device from that page:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for coming to the Apple Support Communities!
Regards,
Braden
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Cant watch a Rented and downloaded a movie from Itunes on airplane
I recented read that I could rent and download a movie to my IPAD for viewing later. I did this and planned to watch on my international flight. When I tried to watch the movie Itunes wanted to connect over the internet 1st, since I had no internet on the plane I was not able to view my rented movie. Was there something I did wrong or do you have to have a wifi connection to select your downloaded movie from the Itunes library for viewing?
You do not need Internet access to watch on rental movie on the iPad if you are offline. Are you certain that the movie completely downloaded?
Assuming that the movie downloads completely to the iPad you do not need a WiFi connection to watch it. -
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The operation could not be completed
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Thanks for using Apple Support Communities. You may want to report this to the iTunes Store by following this link:
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http://support.apple.com/kb/ht1933
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After renting and downloading a movie do I need an Internet connection
After renting and downloading a movie do I need an Internet connection
Once it's completely downloaded onto your device, you don't need internet to play it.
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Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Request a redownload
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The new Account s signed into GameCenter right?
Next tray:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
I downloaded one movie and rented others, when I open iTunes and select the movie it says downloaded, but I have not figured out how to play the movies!
Hello there, Starbrute11.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
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Is the movie still buffering? you may have a slow internet connection. Music files require far less bandwidth than movies.
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and in small letters they have added, "there was an error in the iTunes Store, please try again later".
This has been going on all day, please help !according to this support article:
"Error 3001," "-42110," or "5103"
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Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
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Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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Twice now rented and downloaded movies from iTunes Store to view on flight. Both times it told me that it could not load. Yet worked okay once I was at destination. Any ideas?
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If you rented and downloaded them on your computer's iTunes then did you then connect the iPad to your computer and move them over to it ? If you did then they should be in the Videos app.
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How do I view a movie I rented and downloaded to my computer on my apple TV. The ATV is not seeing the rented movie in my shared itunes library? I can't seem to transfer the rental to the ATV from the computer!
Dear friends,
Thank you for responding to my problem so promptly. Frankly, I did not expect to hear from people so soon! The fact is that as soon as I posted the question, I was shown a number of similar queries and managed to find the answer. I have to say it's not intuitive! I have an apple TV original version. Apparently I had the ATV on streaming and not syncing. Streaming does not allow you to stream a rental from your computer whereas you can sync and transfer the rental from the computer!
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