Trying to report problem to apple, i get a msg "submission failed"
trying to report problem to apple, i get a msg "submission failed"
help!!!
Oliver1201 wrote:
How did you accumulate so many points? I don't have a single one? How do I get the points?
As only the original poster can award points, you may want to consider replying to threads that are active. This thread has been dormant for almost two years. At this late date, it's unlikely that anyone will be getting any points here.
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I purchased 2 packages of gems for skylanders and only received 1 package. Got email receipts and tried to report problem with link in email on my ipad2 and it keeps coming up with to many https redirects. Can anyone help? Just want my gems :).
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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oh I'm not actually using a router, I'm using my macbook pro as a wifi router by turning on network sharing.
And I'm sharing the connection through PPPoe
...unless, of course, I'm totally misunderstanding your question @@;
I'm a complete tehcno noob =__=; -
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This topic belongs in the iPhoto for iOS community. I've asked the hosts to move it there.
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I use mbp late 2010 (MacBook Pro (15-inch, Mid 2010) Serial Number: W802627ZAGZ)
(core i7 2.66GHz. 15" 4GB 1067 MHz DDR3) and change display to highres (1920x1080)
it has problem that the screen go blank (or black screen) but keyboard still light. seems to display driver stop working.
I send my mbp to service but they said no problem about hdd.??? I'm not sure that they take care just only hd problem but not handle another problem that I tell him.
I use it and it still hang up (not it reach 100 times errors) how can I do with this problem?baltwo wrote:
Can't recall which I used to do the dynamic repartitioning.
I'm betting that it was originally Partitioned with Snow Leopard.
As a test I just added a second Partition with Mountain Lion to a FireWire HD and it would not let me Install Snow Leopard from my System or Retail Disc into the Partition. -
I keep getting error message -42408 when I try to open ITunes Store.I sent a email to support and they sent me a link from Roy B,I tried both of his sugegstions and neither worked.Anyone have any other ideas????
Did you get anywhere with this, ikeaheerlen?
I am having the same sort problem (although my keyboard is recognized so I'm much further along than you).
I had a MacBook Pro with an XP SP3 partition and a Windows 7 partition on it.
I switched to a Mac Pro and wanted to migrate them over to it.
I used WinClone to make backups of both partitions and transferred the WinClone images to the Mac Pro.
I manually created the partitions and restored the WinClone images into each one.
But VMware wouldn't recognize either one.
So I deleted them both, and let Boot Camp Assistant (re-)create a single Boot Camp partition. Then I restored the Windows 7 WinClone image into it.
Ever since then all I get is "BOOTMGR is missing" error.
I thought maybe since I had dual-boot working (with a boot manager) in the old MacBook Pro setup, that the boot manager must've lived on the Windows XP SP3 partition, and it's completely missing from the Windows 7 partition. So I figured I needed to recreate it somehow.
After using the Windows 7 DVD ISO disc image to boot from, and trying several automated/manual steps, I can now actually get VMware to recognize the Boot Camp partition as being one, but when it tries to set it up for use with VMware, it complains that it isn't ready because it must have shut down incorrectly. It says to boot into Windows, then do a clean shutdown. But when I select the Boot Camp partition from Startup Disk, it boots from it but I still get the "BOOTMGR is missing" error even in a 'native' Boot Camp boot
I've tried all the steps I can find (including manual "bcdedit" steps booted from the Windows 7 DVD disc image) to no avail. I don't know what else to try at this point ... -
When accessing netflix from apple tv get error msg ATVui1614
Is this error msg apple's or netflix?
I am pretty sure it is neither. Where are you seeing this? What is the message with that error code?
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This started yesterday night. I tried to restore firefox to yesterday morning's time machine version, but no dice. No idea what's causing it, I haven't installed anything.
The refusing to submit my crash reports really confuses. I don't know if it's applicable to everything or just browsers - browsers are the only thing that have crashed.
Thanks for the help!The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
I upgraded to 2 - i4 phones with 2 different phone numbers. I can sign on to iCloud on 1 phone but never on the other. I have changed my my password twice but no matter what I do, I still have the same problem. I keep getting a message "Verification Failed The request timed out" no matter how many times I try to sign on it always times out. Before I upgraded to the i4, I had a i3GS and had the same exact problem. Does anyone have any ideas???
Firstly, go to http://iforgot.apple.com and sign in with the ID you use for iCloud. A new password will be sent to your associated email address.
If that doesn't work, for example because it's going to an address you can't access, then you will have to contact Support. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'. -
Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.
Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions. -
Uninstall won't uninstall apple software update. I get same msg when trying to install itunes. Problem with this windows installer pkg.
Hey NatRgrL!
Try using the steps in this article to help you remove iTunes properly:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
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Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx
you may delete this discussion. I fixed the issue
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I purchased in in-app component for an email program but it has not shown up in the app on my ipad. I tried to report a problem, but no window opens in which to explain my situation. How do I get a message to the seller or to itunes? I am reluctant to re-purchase the component.
Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/ -
Hi I tried to contact with Sydney Apple store but impossible so far. Actually I found my Visa card been conducted 4 transactions in 7th may. I am in Auckland that time. It must be wrong deduction. Can anyone help me solve this problem.
My card is visa the 4 transactions are:
$19.48, $19.48, $12.98 and $ 25.97
otherwise I need report to police.
Also please forward it to the related department please
Thanks
Kathy
Please
<Personal Information Edited by Host>You are not addressing Apple here - this is a technical forum and we are all other users here.
You should also not post private info in an open forum - it is too dangerous - I've asked the hosts to remove the financial info and your email address. Anyone on this forum will reply to this thread - no need for an email address.
As for the activity: please call your credit card company immediately to report and question the activity. They can get in touch with the vendor (Apple). Calling the police will not be very helpful.
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