Trying to reset an iPhone 3GS. Passcode is unknown to me
I am trying to reset my brother's iPhone that he no longer uses. He has upgraded to the iPhone 4. I do not know his passcode. I am unable to reach him to retrieve the passcode. How would I go about resetting the phone?
When I try to reset it by holding the Sleep/Wake and Home buttons, the phone's screen just flashes at me. It does that as well when I try to shut it off.
You would have to restore the phone on the last computer it was synced with. If you can't you would have to force it into recovery mode and restore it as a new iPhone, erasing all data and settings (http://support.apple.com/kb/ht1808).
Similar Messages
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I tried to reset my iPhone (3gs) with deleting all data. When it power off and automatically again on then it is showing Apple logo only. Not restore and startup my phone. iPhone alerming low charge and I tried to charge and not charging.
What I should do now?Something has gone wrong. Turn your phone off, then force it into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new". -
Is it possible to reset an iPhone 3GS when anyone tryed to unlock the mobile. I wanted to use the mobile Witze the correct Provider.
If it was unlocked by unauthorized means it may not be possible to remove the hack; it depends on how it was done. Try this: http://support.apple.com/kb/HT1808
If you get error 3194 or 1015 then it is not possible. -
I reset my iPhone 3gs to factory. Now it stuck in iOs 4.2. I try to upgrade but it does not, any idea?
I am not sure but it may be 3G. How to find out? Actually I wanted to download watsapp and when I tried I got message "It requires iOs ver 4.3 or above." And together I get box asking to upgarde, but it does not.
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HT4972 i tried to update my iphone 3GS with IOS 6 and lost EVERYTHING! Help!
I tried to update my iphone 3GS with IOS6 and the update was incomplete. It then said retry so I did and it synced with my daughters ipod touch causing me to lose ALL of my information. Is there any way to retrieve my previous information or reset my phone to what it was? Unfortunately I dont thing I backed up my contacts, pictures, etc.
If KiltedTim is correct I agree with him. If the phone is not hacked try temporarily disabling your antivirus and firewall that may be blocking access to gs.apple.com. See also this article from Apple: http://support.apple.com/kb/TS3694#error3194
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I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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Last night I tried to sync my Iphone 3GS to my laptap because I had a lot of new music. What happened was, at first I lost all my music, photos, and all my contacts (all phone numbers). I was able to retrieve some music, not the new ones, some photos but not all, and none of my contacts. What did I do wrong and how do I get my songs/contacts/photos back.
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I tried to reset my iphone 5 from the phone and not a computer. I have had a blank screen with the apple logo and a full progress bar. I can not get my phone to restart. What can I do?
Sorry i meant iOs5 to ios 5.0.1
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I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.
Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About? -
hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!
If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
Hi, I've just tried to upgrade my iphone 3gs and it wont restore from itunes or connect to the server to activate. Sorry I started this ! Any ideas please it's driving me mad and Ive lost my phone
What is the exact message you're getting?
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In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?
In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?
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TS3212 how to reset my iphone 3gs without power of batery ?
how to reset my iphone 3gs without power of batery?
Your phone has "told" you it was dying; you didn't listen. You ignored the broken power button, you ignored the frequent crashing, and now your battery is probably dead. And despite this, you never thought to import the "important" pictures and data off your phone?
If you cant turn on the phone or get it recognized in iTunes, there's no way to access the data. -
I am trying to update my iphone 3Gs for the IOS 5
Please help!
I am trying to update my
IPhone 3GS to the new update ios5 and it has downloaded and its now stuck on the Backing up Iphone bit and its been there since 3:00pm today and still wont go away, I have stopped it once due to thinking the computer had frozen and restarted it and its gone and done the same and now i am going to leave it to go though the night to see if it will be done in the morning, Please please you know how to make this ****ing thing work TELL ME ! lolare you able to see the apps on the home screen? If so, it's most likely an issue with your carrier
This is also an issue that can appear on devices that have been modified in an unauthorized manner (not judging, just saying) -
I was trying to sync my iPhone 3GS and it is now stuck, saying I'm in recovery mode. I am thoroughly confused now after researching online. I'm scared to restore to original settings as I don't want to lose everything, apps, contacts, etc. Help! Is there a way to get it all back if I do restore?? Can I my stuff back through iCloud??
Bad news first and we hope for good news as well
The device is in Recovery Mode and the data has already been deleted, you need to restore the device with iTunes in order to get the iPhone back into a working state
When the iPhone is restored you can then restore it from your latest backup using iTunes or iCloud and regain some, if not all, of your data.
The good news part only happens if you had a backup.
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