Trying to reset security questions - Can't call apple support by phone

I found out that I need to call Apple so that I could reset my security questions but I can't seem to call their number
Is there another way to reset those questions?

Click here, fill out the form, and explain that you aren't able to call them.
(94702)

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I forgot my security question and cannot call Apple Support to change it. What should I do?

I forgot my security question and cannot call Apple Support to change it, because I am outside the country and the only support number for that is an 1-800 number. What should I do?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

What can I do to find my answers for my security questions other than calling apple support

When I first signed up for apple, I thought it was the next step after failing to write a password for a lot of time, but I never knew we were suppose to use them the first time you purchase something. What can I do without calling apple support?

Click here and fill out the form.
(90741)

I tried to find the reset security questions button on manage apple id but couldn't find it. Please help me reset my security questions?

I tried to find the reset security questions button on manage apple id but couldn't find it. Please help me reset my security questions?

The reset link, as described in steps 1 to 5 on this page, will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one then go to (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 I am trying to reset security questions but the advice tells me to click on a tab saying reset security questions on my id page and there is nothing there that says that!

am trying to reset security questions but the advice tells me to click on a tab saying reset security questions on my id page and there is nothing there that says that!

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94431)

HT5312 I am trying to reset security questions. I have made sure i have 2nd email address. I have verified email address. I go to send reset for security questions and i am not getting email back.

I am trying to purchase songs. I am ask 2 security questions. I can't remember answers. I hit the send reset, security questions. I am not getting any response back. I went in and added another email address and verified it hoping that this would work and i would get it sent to that address. Still nothing.
I have a $15 itunes card tied to this. Any help is appreciated.

Hi CDB,
A second email address is not going to help you. You would have had to set up a Rescue email address prior to forgetting the security questions. At this point, you will need to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
You may want to look into two-step verification to replace the use of Security Questions, once you get this resolved:
http://support.apple.com/kb/ht5570
Cheers,
GB

How do you resets your apple I'd security question with out calling apple

How do you resets your apple I'd security question with out calling apple

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT5622 Trying to reset security questions and it states I will receive an email for link yet I dont

I can't reset my security questions because I never receive the email with the link

If you continue to make no progress, Click here ...
Contact Apple for support and service
Click on your country's flag, find the service telephone number, call and ask to speak to the security team.

Trying to reset security questions having problems

Need help resetting security questions

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95720)

Trying to reset security questions, yet i'm not recieving the email?

Recently I wanted to purchase an app, but needed to type in the answers to my security questions which I have now forgotten. I went online and they said they sent me an email a repeated amount of times, yet nothing in my inbox. Any help would be appreciated.

You'll need to contact iTunes Store support to have your questions and answers reset.

HT5312 Trying to reset security questions I forgot the answers

I don't know my security questions account

Craigfromla wrote:
I don't know my security questions account
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

I'm not getting reset security question e-mail from apple

I try to reset my security question. Not getting any mail.
Mail is verified.
With other actions in my account mail arrives normal, for example if I change my phone number.

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92438)

HT1937 how can i call apple support service? i'm in saudi arabia now

i forget the answers for my security questions and i don't have a rescue email address. what should i do?

http://support.apple.com/kb/HE57
find your flag

I am trying to reset security questions and it is sending to an old email that is no longer in service or part of my profile

Apple ID

The email address that shows will be your rescue email address, if you don't have access to that email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

HT1918 I have for gotten my answeres to the security questions, can I reset them?

My son put in answers to the security questions but he can't remember them. Can I reset them? Thanks for any help

Contact iTunes Support
If you have forgotten the answers and did not set up a rescue email address, you will need to contact iTunes Support. You can do so at: http://apple.com/emea/support/itunes/contact.html
You can also call Apple Support. To contact the Account Security department directly, click here, then click Apple ID account security, and finally click "Talk to Apple Support Now."
Temporary Support PIN
On the screen where you are prompted for your security questions, you may see the below option towards the lower left of the screen:
This will give you a PIN number which you tell the support representative when you call Apple Support. This will help speed up the process. They will still request additional information to confirm you are the account owner. Then, they can reset your questions from their end.
NOTE: If you do not want to worry about remembering your security questions, we recommend Enabling Two-Step Verification for your Apple ID.
Apple ID: Resetting Forgotten Security Questions

Trying to reset security questions - Can't call apple support by phone

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