Trying to resolve license issue

So I am pretty stumped on how to proceed here and hopefully someone can be of some guidance. I purchased Adobe Creative Suite 5.5 for Windows back in early 2012. I've had this installed on two of my computers for the past couple of years and had no problems at all. Everything was wonderful. This was purchased from SoftwareKing.com who I have previously purchased legitimate licenses for software and at a slightly discounted rate. I have never had any problems with them and have confirmed that other licenses I have are legit from them.
I tried to purchase the Creative Cloud upgrade for $29.95 but it fails the upgrade saying I do not have a valid license. I contacted support and they found that my license is an educational license. I had another rep verify this and they confirmed it. Software King claims they definitely did not sell me an educational license. Per Adobe I should just buy an upgrade to resolve this. That doesn't make much sense. And they have not provided any support as who I can contact at Adobe to investigate the matter (whether anything helps me or not I figure they should investigate fraudulent purchases).
SoftwareKing is hands off the issue at this time because it was purchased over 2 years ago. Any suggestions on what to do? I suppose at this point I can just go for the $49.95 bundle but it bothers me I spent that much money on software and have been illegally using it, without my knowledge.

Actually I believe you misunderstand. I have purchased this software for $2,000 and it turns out now that it was an educational license. I don't intend anyone to help me recoup the money or anything - I simply was hoping someone would help and let me know who to contact at Adobe to report the vendor for selling licenses in this fashion. I figured some people would care that a vendor is illegally selling software but so far nobody from Adobe support I spoke to cared.

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Hi bentham7246,
Thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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