Trying to restore and back up from icloud but its asking me for someone elses password....?

Hello, I had to restore my phone to get the new ios7 and now its asking me where I want to back up from. I want to do it from icloud and when I type in my apple id and password, then I agree to terms, Then it asks me to sign into tunes and gives me a random email (Iwatts30@yahoo) and asks me for the password... which obviously i dont have. Any suggestions here...

The phone is asking for a password, or the backup is asking for a password?
If it's the backup, then it's whatever password was set up for that data backup.
If it's the phone passcode lock, then you need to restore the phone first.

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Try entering the password on your iPhone

Does the sms cache come back after a restore and back up from icloud

My phone is running sluggish and I want to do a restore. In addition to this I would like to get rid of my old deleted messages that still appear in spotlight search. I'm
Not country in the same country as my mac so I can't back up via iTunes. I was going to back up with icloud and imatch. I have two concerns though before I do this.
1. Will all my old sms caches just come back with all those deleted messages I had. Are they saved in my last back up or will they disappear as there saved to the phone itself (which will be wiped via the restore0)?
2. Secondly I want to get my old music back and as I'm away from home for over a year I need to do this via imatch. Will my imatch subscription still work and will it bring in all my music I had previously.
Thanks for any help.

currently in the same country*

I am trying to restore a new iPad from iCloud but it is saying there 'are no iCloud backups are compatible with the version of iOS (6.0) on this ipad' my previous back ups had been iOS 6.1.2

Please help

I think that imobl hit the nail on the head.
The OP is trying to restore an iOS 6.1.2 backup on his new iPad that is only running 6.0. You can't restore from a newer iOS backup to an older iOS. The OP has to update the new iPad to iOS 6.1.2 and then it will work.

TS4036 My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

I'm trying to restore and back up my iPhone 4 it's taking more than 45 hours. What should I do?

I have been trying to restore and back up my Iphone which i have just updated and I wanted my apps, contacts, messages,etc,. all back on my iPhone but its taking more than 45 hours and it's only 16 GB. I have really important contacts that I need to have in my phone but it would take weeks to get them back one by one without using the back up.

As has been said, you may have a corrupt backup on your computer. However, if it is a Windows computer you may also have a corrupt socket layer in Windows. So first try this (after canceling the backup):
Open a command window with Administrator privileges and type:
netsh winsock reset
then reboot your computer and try again to do a backup (right click on the phone's name in iTunes and select Backup from the floating menu).
If this doesn't work you will have to delete the existing backup. Go to iTunes preferences, Devices page.
Note: If you have a Mac first try restarting it, launching iTunes, and back up as described above.

HT201269 When trying to restore my new device from the old it ask for a password, but everything I try is wrong. It will not recognize any passwords and I have tried everything that I know.

When trying to restore my new iphone from the old, it asks for a password once I try to restore. Every password I try is incorrect. It will not allow me to restore.

This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software.

I want to restore a back up from icloud from last year but it has disappeared! can i recover older backups?

I want to restore a back up from icloud from last year but it has disappeared! can i recover older backups?

No, once removed, backups cannot be recovered. Also, Apple will remove backups after 180 days of inactivity, which sounds like what happened here.

I had backed up my data from my iphone 4 through icloud. i have purchased an iphone 5S. how do I restore the back-up from icloud?

i had backed up my data from my iphone 4 through icloud. i have purchased an iphone 5S. how do I restore the back-up from icloud?

How To Restore iPhone: http://lmgtfy.com/?q=how+to+restore+iphone

I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my i

I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my ios?

I figured it out! I changed my email & password at the icloud site, then when I deleted the icloud account on my iphone - it still showed my old email but when i typed in my current password it went through. I was then able to sign back in with my current email and password. That was too easy for the amount of time I have put into this! Glad its finally fixed.

My iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!

my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!

Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario

HT201263 my ipad 2 3G crashed while playing an HD movie on iOS 7.1, then it enter into rcovery mode, i tried itunes restore and it fails showing unknown error (27), i retried for about 100 times with no benefit.... any ideas or help please

my ipad 2 3G crashed while playing an HD movie on iOS 7.1, then it enter into recovery mode, i tried itunes restore and it fails showing unknown error (27), i retried for about 100 times with no benefit.... any ideas or help please???

By the way, i am using Windows 7 x64 and updated itunes

HT201407 i tried to update and back up my iphone but then, i cannot activate it now. I can't open my iphone anymore. What should I do? Thank you!

i tried to update and back up my iphone but then, i cannot activate it now. I can't open my iphone anymore. What should I do? Thank you!

This is usually a symptom that the phone was hacked/jailbroken. Was it?

Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. How do I retrieve or reset the password?

Can anyone help...
I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.
How do I retrieve or reset the password?
It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications. When I try to install anything this Installer Password thing comes up... so I'm stuck.

ShirlFromNC
I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

So i install the itune on my new computer and im trying to download my movies that i bought but its asking for my to authorized my computer what does that mean?

so i install the itune on my new computer and im trying to download my movies that i bought but its asking for my to authorized my computer what does that mean?

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
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Trying to restore and back up from icloud but its asking me for someone elses password....?

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