Trying to restore backup to replacement Palm T/X - won't work

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I fear it is always up to the caller - as it is every customer service phone center. It is likely that a entry level call center specialist (oxymoron?) is hesitant to admit that they do not know the answer - perhaps fearing reprimand or somesuch. As we all know, mere ignorance is not an offense, but an opportunity to learn and show initiative.
When all else fails with Apple documents and online pathways regarding account security issues here in the forums, the Apple blessed last resort is to contact a live person via Apple ID: Contacting Apple for help with Apple ID account security - this puts you in a NOT AppleCare per se pathway. Try that or call AppleCare back and ASAP ask for a supervisor.
best luck
ÇÇÇ

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TS4020 I have an old loaded itunes account and and a new bare one. Trying to restore backup from my old loaded account with out losing data on device. How do I do it?Would icloud help? and How?

I have an old loaded itunes account and a bare one.Trying to restore backup to my new iphone 5 from old itunes acoount. Don't want to erase my handset and backup but it's the only option im given. I have about 5GB on this iphone that I don't want lost. How do I retain what's on my iphone and still restore backup to get all my info from the old account?

Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?

JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.

When i am trying to restore backup to my iphone, its coming up that back is not compatible with iphone. Please help me restore backup.

Hi
When i am trying to restore backup to my iphone, its coming up backup is not compatible with iphone. Please help me restore.
Thanks
Mandy

From the article that the question was posted from:
Error 1611
This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Try reading the solutions you find in the future and follow them.

HT1766 im trying to restore backup on i tunes but have forgot the password can i get passed it please

m trying to restore backup on i tunes but have forgot the password can i get passed it please

Hello there, hullmartyn.
The following Knowledge Base article provides the options available for resolving the issue you are describing:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario

I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks

I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks

But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.

TS3694 i tried to update my jailbroken iphone 3gs to iOS 6 and i tried to activate it using redsn0w it uploaded but the phone didn't activate, then i tried to restore it in iTunes and it also wasn't working it shows 3194 error. Please help!

i tried to update my jailbroken iphone 3gs to iOS 6 and i tried to activate it using redsn0w it uploaded but the phone didn't activate, then i tried to restore it in iTunes and it also wasn't working it shows 3194 error. Please help!

brigikeh wrote:
i tried to update my jailbroken iphone 3gs
Buzz! Thank you for playing!
Any warranty you had is void and your ability to get help here or from Apple is forfeit.
Try Google. We can not assist you per the terms of service.
It's very likely that your phone is now a brick.

I have spent hours trying to install Adobe Flash on Firefox and it won't work.

I have spent hours trying to install Adobe Flash on Firefox and it won't work.

Seems a common problem.
What OS are you using, Windows 8 64 bit or something? Win 8 has an embedded Flash Player on it, and I have been told here that if this is the case, installing a new version of Flash Player is not necessary, but Fire Fox needs the plug in. They came out with a Flash Player plug in for use with Fire Fox that includes a debugger, but I have not tried it yet. (see below).
I have tried installing Flash Player 11.8.800.994 and 11.7.70.224...... and all crash. I think maybe some anti virus software needs to be disabled to allow installation, or the anti virus thinks its malware. I am also not sure if I need to also install Shockwave Flash for the whole thing to work?
Not sure the following will help and I am about to try it because I am going round in circles, too.
If 11.7 extended support release works for you, would you please update your success by adding a reply at the bottom of your original post, and let us know what you did that worked?
Good luck!
Announcement: Attention: Please read for important changes to Flash Player 10.3
Hide Details
Beginning July 9th, 2013 we will be updating the version of our "extended support release" from Flash Player 10.3 to Flash Player 11.7 for Mac and Windows. To continue to stay current with all available security updates you will need to install the 11.7 extended support release or update to the most recent available release (11.8, etc.) For full details, please see this blog post:
Extended Support Release Updated to Flash Player 11.7
by Chris Campbell (May 21, 2013)

HT1766 I am trying to restore a new replacement phone from an icloud backup but it is telling me there is a problem with backup data. The backup was done under 7.1 and I think the new phone still just has 7.04. My itunes backup was lost last week...sugges

I am trying to restore from icloud but it appears the 7.1 it was backed up in and the 7.04 on the new phone won't allow it. My itunes library was lost last week due to computer crashing and having to be restored. I have a clean very current icloud back up done on March 21st but I cant seem to get it there. Suggestions please?

You will have to update the iPhone to iOS 7.1 if that is the iOS the backup was done in. You cannot restore a newer iOS update to a phone with older iOS. Once you update the phone, you will be able to restore the backup.

Device dead, need to restore backup files from Palm 515 desktop software to Centro desktop software. Can it be done??

Ok, here's the story: My palm515 died about a year ago and since then I've been operating exclusively from my desktop software, until I recently bought a Palm Centro. Instructions said to hotsync to device, install new Centro Software, then hotsync back from device onto the desktop program. Problem is, I don't have a device to hotsync to because it's dead! I have backups of desktop, so I tried installing Centro Software per instructions. Centro Software said that it couldn't overwrite the old program, that I would manually have to uninstall it. Ok. But when I tried to go back into my old desktop software, it wouldn't even execute, like the Centro software had already begun to delete it. So I reinstalled the old 515 software thinking I wanted to at least do another triple-dog-check backup to two different locations, maybe even print stuff out in case it woudn't restore to the new software. Worst case scenario I have to type everything back in but at least I still have it. But now i can't figure out how to restore backup files to the 515 software! It keeps looking for .ada files but the backup files are .bak and it won't recognize them. How the heck do you restore a backup on this thing! OR, can I just install the new Centro software and restore the files from there.
Somebody PLEASE tell me how this can be done. My entire life, my business, all my clients, my appointments, my phone numbers, addresses, my records for my taxes, EVERYTHING is in there!
thanks,
meg
Post relates to: Centro (Verizon)

Assuming you are not running Vista, and that you have copied the User folder with the .dat and .bak files to a safe location outside the Palm folder, completely uninstall the Access Desktop that came with your Centro and download and install 4.1.4e from Palm's download page.
If you can get the m515 data in there by copying the User folder or Importing Data and sync the Centro you should be fine. Once it all appears where it should (Desktop and Centro) you can delete the User folder copy you copied for the process.
Post relates to: Palm TX

After updating my iPad 3 from iOS 7.0.6 to 7.1 I can't do anything. It constantly reboots while trying to restore backup. Epic Fail!

My attempts to update my ipad 3 to IOS 7.1 via iTunes on my Mac Pro has essentially bricked it. I carefully made a backup before doing the update but its of little use. The iPad installs the firmware update and reboots and asks about the backup to restore and begins the sync. But, it reboots about 20 times while trying to restore the beast.
It is a 64 gb ipad and was pretty full so retrying to restore from backup is taking 6 hours each time. Maddening!
I've spent months setting it up. The thought of restoring as NEW is so depressing.
The initial attempt I did over night was just unusable this morning. I couldn't get past the Apple Logo. I finally gave up and put it into recovery mode and redid it a second time. It must have rebooted 20 times while copying all the apps and media back. It made it but was then useless again after being disconnected from the Mac.
I then tried once again and aborted it after it was rebooting again constantly during the restore from backup.
It seems to be OK thru the firmware install but it can't seem to use my backup. I'm going to try and restore as NEW just to see if it will work at all. At that point maybe I'll try and manually restore the backup so I don't lose all that organization.
Anyone got any better ideas? I'm refusing to thing about "upgrading" my iphone 5 until I see how this comes out....
goose

Slone,
I finally decided to turn this annoyance into an opportunity. After a lot of experimenting I found that my iPad was just fine under 7.1 if I simply restored it as new. I have a lot of time on my hands and I had 1424 apps on my iPad! This is why every attempt to restore took so long.
I decided to restore as new, spend a day restoring the apps I really used. Doing so gave me a quick iPad with only bout a quarter of the storage used.
Granted it was a pain in the arse, but I wrote it off as in the old days when you had to do this with windows 95 just to keep a stable system.
I DO have some data in a few files of the now unused backup but a quick google search finds a couple Mac programs out there that will allow you go extract audio recordings, app data files etc. from the backup. I'll do that someday if I even miss the files I've probably forgotten that are there.
Anyway, there was nothing wrong with my hardware. I think there were just some troublesome setup items that 7.1 didn't like. Once set up as new, the ipad was fine.
Good luck!

Unknown Error when trying to restore backup on iPad

I'm trying to restore a backup onto my iPad 2, and every time I try to restore it, it does what it should where it starts to load and has the estimated time, etc. But when it finishes it says that there was an unknown error. When I tried to restore it, it did the same thing but instead gave me the error 1604, which I still can't get fixed either, but I tried restoring it on a different computer and it worked fine. So I thought there was something wrong with the computer that I originally tried it with that was causing the problem, so I transferred the backup onto the other computer and tried it and it game me the exact same error. I've spent days trying to fix this, and nothing has worked. I already looked at and tried doing what the support sites say with troubleshooting, restoring, recovery/DFU mode, etc. but nothing has worked. My iPad is on iOS 6.1 and I just upgraded iTunes to the latest version before I started all of this, and it is jailbroken with Evasi0n, although I've tried it with and without the jailbreak installed and it still has the same outcome. Is it a memory problem? Has anyone had the same problem and fixed it, or has any suggestions? And if not, is there a way that I can easily extract all of the files from the backup and put them on my iPad without using iTunes? Thanks.

From here: http://support.apple.com/kb/TS3694
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

Time Capsule promts for sparse bundle password when trying to restore backup to clean MacBook

Hi,
My five month old MacBook Pro 15" suffered from a "smart" HD failure. I got it serviced and it came back with a new HD, a fresh OS and a new, clean user.
When trying to restore my backup from my Time Capsule, I get asked to provide the password for machinename.sparsebundle. I have not set such a password. I have tried both my Time Capsule password and my username & corrensponding password but neither is accepted.
Additional details:
Wifi via Time Capsule works fine.
Time Capsule password is fine, I can log in on a general basis.
My wife's MacBook is fine, and runs Time Machine on the same Time Capsule.
Both old HD and new runs OSX 10.8.2.
I have tried restoring both over wifi and via ethernet cable.
Please advise.
Thanks,
Steve

Thank you for taking the time replying to my question.
     "That should be the password for the user you had originally on the Mac."
I use the password for the user I have originally on my MBP (on the backup).
     "But you should not restore a version earlier than the one used now."
Not sure what you mean here. The OSX-version is the same on both my backup and my MBP.
     "If you want to completely migrate it should be better to boot for install disk.
     See info here. http://pondini.org/TM/14.html
     Pondini covers restore by various methods in Q14-17.. there is a lot of useful info."
Thank you for the link. I have gone through Q14-17 but it does not cover my problem; I get asked for a password for the sparsebundle file. (I do not have a install disk though. Any workarounds for this?)
Even when I try to verify the sparsebundle in First Aid in Disk Utility (http://pondini.org/TM/A5b.html) I get asked for the password for the sparsebundle.
Is this not a known problem?
BR,
Steve

Trying to restore backup to replacement Palm T/X - won't work

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