Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud. when i try, it brings up the wrong apple id. I reset it under itunes
Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud. when i try, it brings up the wrong apple id. I reset it under itunes & app store in settings but still not working...frustrated!
Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes on computer.
Similar Messages
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II have an iPhone 4. I want to update my iPhone operating system but when I do, it says I have purchases that haven't been transfered to my iTunes library. I sync my phone everytime I plug it in (automatically), so I'm not sure why I'm getting the message. I have updated opertating systems before and lost everything, photos, contacts, music, aps, etc so I've been hesitant to do it this time, but my phone is just too slow and aps keep crashing etc.
Short of going through and manually verifying every app and song ive purchased, how can I figure out what is missing from my library, and begin this update?
Thx
Jonthanks, but the device displays on the top right of the latest version of itunes, and i doesn't allow a right click. You can open it and access the info inside but theres no option to "transfer items" anywhere :-s
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I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help
Hey santhosh.pv,
We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Cheers,
David -
I am trying to restore my iphone 4s, but encountered 3194 error code. Would appreciate any suggestions.
Possibly something is blocking Apple through iTunes from approving your iPhone Restore. Sometimes this is due to your computer Hosts File redirecting your request away from Apple. Seach your computer for Hosts, open this file with Word Processor program. If there is any reference to gs.apple.com this is the problem. This name and the number with it needs to be removed.
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I tried to restore my iphone 6, but it failed
I tried to restore my iphone 6, but it failed, it is error 9
Hey Leonard,
If you are having an issue with being unable to restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Should the issue still be present, use the steps for that error code in this article -
Get help with iOS update and restore errors - Apple Support
In particular the section titled Check your security software -
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help?? i just got the iphone.
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upgrade and restore error
Does anyone know how to fix "error code 1015" ?
What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?
unknown error 1015?
how can I fix my iphone with error (1015)
you can find this on the right side of this page, many people have had this problem and there is no reason to repost this becuase you can find an answer by just searching for it. -
Hi. I have this situation: iphone 5s freezes and does not respond. connect to itunes to restore it, but there says that I should turn off search by icloud in the settings of cellphone. but if the phone freezes?? what to do?? help me please!! Thanks advanced!!
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!
Fix Error 3194 from iTunes during iPhone restore
iPhone Error 3194 - How to Fix iTunes Error 3194?
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
Hi, I rented a movie in Apple TV, i Have tried to watch it several times but it says there is a problem downloading the content, my movie expires in few days, what can i do to fix this?
Hello chipotles
If the rental is not working, then follow the steps in this article to report an issue with your purchase. And then after that try the to rent the movie again.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
hi everyone, first time using this forum!
I have an old iphone 3 and for Xmas received an iphone 5. I have 2 apple ID accounts, one on each phone. For me to be able to transfer messages, fotos, contacts etc from the iphone 3 to 5 do I have to be using the same Apple ID account? Many thanks.You should only use one Apple ID for both phones. All apps that you bought for your 3 are linked forever to the Apple ID used to buy them. If you set up your iPhone 5 as a new phone, rather than restoring from a backup of the 3, you will lose the messages, but you can sync to get the pix, contacts and music. It is safer to do it as a new phone, because sometimes restoring a backup from an earlier version of the phone can cause problems in the new phone (as told to me by an Apple store "genius" two days ago.)
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I updated my 3GS to os5 and set up icloud and it backed it up, although, the backup says incomplete. I turned off the contacts under icloud and they are now all gone off the iphone. How do I get them back? I feel like they are in icloud, because the contacts went to another iphone i have.
I did turn the contacts back on and it didnt work. I am hoping the wi-fi connection I am on at school is not compatible, and it will work when I get home. Thanks!
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Iphone 4 slide unlock is frozen, unable to turn off the phone
IPHONE 4 SLIDE UNLOCK IS FROZEN, UNABLE TO TURN OFF THE PHONE.
PLEASE ADVISEdo a reset, hold down the home/power button together until you see the apple logo and then release, then wait for the phone to boot back up. Then try powering off your phone.
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