Trying to restore my iPhone, get "unknown error 1602"
Hi all,
I am trying to do a restore on my iPhone but get the message "Unable to restore...unknown error 1602." Anyone know what this error is? I'm trying to restore because I have 1.44GB of "other" listed on the capacity bar. A thread on this forum suggested the "other" might be corrupted data and that a restore would clean out the corruption and make the space usable again. Any thoughts?(I'm using iTunes on a PC running XP Home.)
Thanks for your help!
-Phil
Do you think uninstalling/reinstalling will correct the problem?
Yes.
Dave M.
MacOSG Founder/Ambassador An Apple User Group iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)
Similar Messages
-
I have updated my ios to the latest version via my desktop, at the end of the process, i am advised to restore my iphone 4s which i do so. After following the steps process, it gives me unknown error 2003 andicant use my phone anymore. I have tried to troubleshootbut to no avail. The same unknown error 2003 appears. Please help me.
im having the same problem with iphone 4 my error is 6 ive been trying everything and nothing is working grrrrrr
-
HT201413 TRYING TO RESTORE MY IPHONE 5 BUT ERROR 9 POPS UP. ANY SOLUTION ?
cannot restore my iphone 5 because error 9 shows up and process is interupted.
Hello Hallew419,
It sounds like you are trying to restore your phone but keep getting the message that the connection has reset. I would use the troubleshooting in the following article to help you get that resolved named:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Thank you for using Apple Support Communities.
Take care,
Sterling -
My iphone was in water and im trying to restore it, but get a error code on itunes
When its restoring, it looks like it is getting ready to finnish restoring until it gets to restoring firmware then it gives me a error code, which all it tells me to do is
uninstall and reinstall itunes and restart my devices, which i have done several times. i feel like if i can get past the firmware restoration thing, i can restore it and be able to use it again, but i dont know how to do that, is their a way i can bypass the firmware restore????If you have powered up the iPhone after the water insertion ii is likely to be toast
If the rice trick makes no difference or time is key ,an Apple Store genius bar will exchange for an Out of Warranty unit for $269, if in US ,similar in other currencies -
When restoring my iphone shows unknown error(-1)
My iphone indicated that it is overheating and shows a connect to itunes note. After connecting it to itunes, it will not restore or reboot. Itunes gives me a iphone could no be restored . Unknown error (-1) messages. What should i do?
I'm having the same problem.
Updated to iOS7 with the hope that a problem I've had with my iPhone 5 microphone (not working with Siri or during phone calls, but working flawlessly with apps such as Skype), and when it wasn't solved I decided to attempt a restore. However, the restore gives me the same unknown error code jojo experienced.
Any ideas anyone?
Thank you! -
hi can anyone help me please ? im restoring my iphone 4 and comes up with error -1 im not sure what this means ?
Use the search button at the top right of the forum, this subject has been brought up in numerous thread already. Look for the green check mark.
-
I tried to update to IOS6 and then it asked me to connect to itune. The I got an error message when I restore my phone. right afte the phone crashed. When I tried to restart the phone with pressing the button on the top and the navigating botton for a few second, all came up was a blank blue screen. Please help!
You said: "I looked up 1611 and it says a bunch of random things that have nothing to do with my problem."
Why do you think that?
From that search, did you read: "
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service."
Did you follow the troubleshooting security software issues article?
ot this one:
iOS: Resolving update and restore alert messages -
I cannot syn iPhone, get unknown error occurred (-42408)
I cannot sync iPhone error message 42408
The 42408 can be produced by trouble with the SC Info folder. Try removing the SC Info folder as per the instructions in the Remove the SC Info folder section of the following troubleshooting document:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
Why i can't restore my iPhone because of error 1602?
i can't restoremy iPhone 4, and when i try the reeor 1602 appears. therefore, i need help with this problem..
For information about Error 3194 read here > http://support.apple.com/kb/TS3694
Hope that helps -
How can i fix my iphone 4 - unknown error 1602
i dont know what i need to do ! my iphine is new ! but i try to download the ios 6 and nothing happened now my lap top it dosn detected my iphone and i cant do nothing... HELP ME PLEASE
now I figured out error 16, and this is a really really bad news ! we all need to fix or replace our BASEBAND or
can I fix error 16 by downgrading to my previous ios ? -
TS3694 I TRIED TO RESTORE MY IPHONE AND ERROR CODE 1015 SHOWS WHAT DO I DO
i tried to restore my iphone 3g but error message 1015 shows up,what do i do
From the article that the question was posted from:
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. -
Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
HT201442 Trying to restore my iphone 4 and I keep getting unknown error 21 and then it stops?
Trying to restore my iphone 4 and I keep getting unknown error 21 and then the restore stops.
Hello sdavies26,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#10
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Have a nice day,
Mario -
this evening has been torturous My phone said I needed to restore thru Itunes/support
I tried and keep getting UNKNOWN Error 3
I tried to get support but I can't open my phone to get the serial number.
Now WHAT????I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck. -
my iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode
Hey there ejs11201,
I see that you are getting an error code when attempting to restore your iPhone. Here is an article that addresses that specific code with some troubleshooting steps and will help you resolve the issue:
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
https://support.apple.com/en-gb/TS3694
Thanks for coming to the Apple Support Communities!
Regards,
Braden
Maybe you are looking for
-
How do I get notifications of incoming mail? I have set this up on 3 accounts and the "beep" only works on incoming email for one of the 3 accounts. The emails come in fine but I have to open up the phone to see if I have any messages.
-
why i cant open my report in JDeveloper tools but i can open in report builder ???? this is the error i get ... Reports Error Page Fri Oct 18 15:41:54 SGT 2002 javax.servlet.jsp.JspException: REP-51002: Bind to Reports Server reportserver failed java
-
How do I develop a PDF Portfolio for a Dissertation Presentation?
How do I develop a PDF Portfolio for a dissertation International Review Board Committee? Thanks in advance, Pat
-
Accrual Write-off Amt in Accrual Write-Off & Accrual Recon report not tele
Hi, Need a help here, Oracle EBS version : 11.5.10.2 The Accrual Write-Off Amount in Accrual Write-off report does not tele with the Write-Off Amount shown in Accrual Reconciliation Report, any clues to investigate? This happens for the first time af
-
Computer error - 'Out of Memory'
Hi all, Company I edit for bought a new tower. Here are the specs Processor Two 2.66GHz 6-Core Intel Xeon RAM 12GB Graphics Card ATI Radeon HD 5870 1GB Yesterday was my first day on it, and all went fine until I started bringing render-heavy motion f