Trying to restore my MacBook....

I saw a few post saying to hold down the option key & a recovery HD or something of that works would pop up but it isn't on mine. Is there an other way around it? I really don't want to pay for support over the phone.

On your early 2008 MacBook, you may have to use the original OS X DVD to boot from in order to erase the hard drive, if that's what you want to do. 
OS X 10.7 and 10.8 have a recovery partition, which is accessed by booting and holding the command and r keys down or holding the alt/option key down. If that doesn't work, then when you upgraded to Lion or Mountain Lion, it wasn't completed correctly, as there is no recovery partition.

Similar Messages

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    Trying to restore my macbook air to factory setting, but got no recovery hard drive ?

    If it shipped with Mac OS X 10.6.8 or earlier, you need its original thumbdrive. If you don't have that, click here and order a replacement.
    If it shipped with Mac OS X 10.7 or newer, restart the computer with the Option, Command, and R keys held down.
    (125122)

  • HT4848 I'm trying to restore my MacBook Air but it tells me I need to purchase OS X mountain lion which I have but it says I haven't and I obviously can't put a disc in because MacBook Airs don't take discs. What do I do?

    I'm trying to restore my MacBook Air but it tells me I need to purchase OS X mountain lion which I have but it says I haven't and I obviously can't put a disc in because MacBook Airs don't take discs. What do I do?

    Thank you Terence for your help.  I was able to restore my backup from my time machine ext drive to a new 1tb seagate ext drive.  so i felt sort of ok.  but yesterday that older ext drive i used for time machine wouldn't open! i called applecare and they trouble shooted with me and said it's probably a goner and data is probably corrupted.  it's only a few years old and i'm very careful with it.  my husband accidentally dropped my new drive last night -- i know, unbelievable, i was SO upset, poor guy -- but I'm so stressed with all of this.  i have 10 years of photos and videos.  so now i only have the one newer drive with a backup.  i have to buy another one today to backup again so i at least have two backups.  i tried to delete a ton of files last night to free up the 30 gb of space i need to get my full library back on my mac. i have 90gb free and deleted 7 years worth of photos i had on picasa that were in my "pictures" folder and also a ton or random photos and videos i had in that same pictures folder and thought that would give me the 30 gb but it hardly freed up any space at all!  do you know why that is?  all of this stuff is really a pain and really stressful.  thank god i did have a backup in the first place but now i am panicked the one i have left will somehow crash.  especially after my husband dropped the drive lastnight! it didn't fall far and fell onto a wood floor and seems fine, but after my older ext drive crashed yesterday -- and i lost my entire iphoto library a fewweeks ago off my mac -- i feel cursed.  any answers you have would be great. thank you.

  • I tried to restore my MacBook pro. As I'm selling it its lion 10.7.4 but now it won't safari. And my setting are still on. Can anyone help please

    Hi everyone
    I need help?
    I bought my MacBook pro 17" in may 2012 and I've only used it for iTunes and to surf the net.
    I gathered that I wasn't really using it to its full potential. I'm selling it now and wanted to restore it.
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    I logged on and now safari won't load up.
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    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
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    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
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  • Trying to restore my macbook, and im not the administrator what best way to do.?

    im not the administrator of this macbook how can i restore to a factory settings.?

    To the best of my knowledge Administartor Privilages are needed to Perform what you ask...

  • I'm having a small problem when trying to restore my macbook to the factory settings without the disk

    Hey, everyone. Just a quick question. I know that to reset a macbook to it's factory settings without the disk you press the OPTION key during startup; however, when you do so, apparently you see 2 hard drives and one says "recovery." When I do it, I only see one hard drive that does not say recovery. Any one know why this could be? Thanks so much for any help offered.

    shldr2thewheel wrote:
    that option is only for 10.7 and higher.  for 10.6 you need the disk.
    I have 10.8 installed on this computer...I know it didn't come with it, it came with Snow Leopard....Anyway I've updated it, and when I boot if I press and hold the Option key, it still just boots off the drive.  The only way I can get it to spring to life and do anything else is to press and hold Command + R in which case it then goes to the recovery option with the ability to restore OS X...Am I missing something??

  • HT1338 How to restore a MacBook 10.5.8?

    Hi there,
    I have been trying to Restore my MacBook 10.5.8 version but it doesn't work.
    I went to the store and one of the staff there has recommended that I had back up my files
    and all data before performing this.
    He said that I should hold the Alt/option key and then Switch the computer on, while holding the "option" key.
    Supposedly, I should have had a choice on the screen between "Macintosh HD" and "Restore" but my
    computer only gives me the option "Macintosh HD".
    Is there any other way to restore my MacBook?

    Hello,
    Did you ever have an External Disk that you backed up to?
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  • TRIED TO RESTORE BUT NOW HAVE BLANK SCREEN

    I tried to restore my MacBook 2010 but now when I turn the laptop on, I get a white screen with a gray circle that has a line through it.  I can't get anything going to restore this computer.  Can anyone help?

    Use the original Snow leopard installation disk to access Disk Utility>First Aid.  Run verify and repair.  If the disk cannot be repaired, it will have to be replaced.
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  • My MacBook Pro won't let me mount my external Hard Drive. Just trying to restore my iTunes library.

    My MacBook Pro, less than a year old, started acting weird. I backed everything up, took it in to Best Buy, who sent it out to Apple Repair and they put in a new motherboard.
    It's running on Mac OS X Version 10.7.4
    Now I am trying to put everything back on the computer from my external Maxtor 80GB Hard Drive. MacBook Pro won't recognize the external drive.
    I tried Disk Utility. I can see the external drive, and did a repair disk and verify disk. Several times. Each time it says "This partition map seems to be ok."
    However, I am not able to mount it, as that option is greyed out and i can't select it.
    Also, under the Icon for the external hard drive, it has the Macintosh HD Icon (essentially my computer). I tried to restore this way, didn't work.
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    PLEASE HEEEEELP!! HOW CAN I MOUNT THIS EXTERNAL HARD DRIVE? Thank you in advance

    Try things in this USB/Firewire faq.
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  • I am trying to restore my old Macbook Pro data using Time Machine on a new Mackbook Air from external hard drive, but when I install I get two different loggin accounts and I only want one loggin account

    I am trying to restore my old Macbook Pro data using Time Machine to a new Macbook Air from an external hard drive, but when I restore I get two diferrent loggin accounts and I only wnat one loggin account to access all my data/files?

    This web site might answer all of your Time machine questions:
    http://pondini.org/OSX/Home.html
    Ciao.

  • HT1386 i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.

    i am trying to restore a backup og my iphone 4 from itunes on my macbook, it asks me for a password which i do not recall setting up, is there any way of getting this password.

    No there's not.  Otherwise that wouldn't be very secure, would it?

  • I have had a series of Macs.  They have been backed up with Time Machine. I am trying to restore TM backup files from the older Macs using my new MacBook Pro.  No go.  What do I do ?

    I have had a series of Macs.  They have been backed up with Time Machine. I am trying to restore TM backup files from the older Macs using my new MacBook Pro.  No go.  What do I do ?

    I am trying to restore TM backup files from the older Macs using my new MacBook Pro.  No go.
    Migration Assistant (Finder > Applications > Utilities > Migration Assistant) is the tool that you would use to restore backups from older Macs to another Mac.
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  • Trying to restore Macbook Pro back up from Time Machine.

    Trying to restore MacBook Pro from backup thru Time Machine. Got message asking "Do you want to replace your current copy of "Desktop" with the one your're restoring? "Desktop is required by OS X. When I select REPLACE, get window stating "Operation can't be completed because the item "Desktop" is in use.  HELP

    I think you are not restoring your files in the correct way.
    If what you want to do is to restore a complete Time Machine backup, you have to do it in OS X Recovery, so first hold Command and R keys while your Mac is starting up. Then, choose the option to restore a Time Machine backup, and follow its steps.
    If you want to restore individual files, you cannot restore that type of user files because you are using them. Instead, you can restore individual files in your user folders. Read > http://support.apple.com/kb/HT1427

  • HT4623 I trying to update my iPad using iTunes. After connecting to MacBook Pro where is installed all latest software iPad is recognised as iPad, Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error

    There was some updayts for my iPad 4 automatically downloaded. After installing it, the iPad began to restart itself every few minutes.
    I tryed to update my iPad using iTunes. After connecting to MacBook Pro, where is installed all latest software, iPad is recognised as "iPad", Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error occured (3). Tried many times, not results. And now iPad stays only in recovery mode, can't switch it off.  How can I solve this problem please?

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

  • My daughter's iPhone 3gs has just been replaced by Apple. When she tried to restore her backup files she was told to upgrade to itunes 10, but she can't because her Macbook is too old to run it. What do we need to do?

    My daughter's iPhone 3gs has just been replaced by Apple. When she tried to restore her backup files she was told to upgrade to itunes 10, but she can't because her Macbook is too old to run it. What do we need to do to get all her stuff onto the new phone?

    Here's what I'd do, go back to the Apple store, take the phone & computer. Ask the geniuses how to fix this since they replaced the phone. You never know, they may just update the computer for free...its happened before...can't gurantee it will happen for you, but worth a try.
    Otherwise, you're looking at purchasing a retail copy of Leopard, however if her computer can handle Snow Leopard you can purchase the $29 upgrade disk & install a full copy of SL.

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