Trying to restore my phone, but it's been on the same screen for 5 hours "syncing contacts"?
phone on syncing contacts for 5 hours? what's up?
Something's probably wrong with the program; Close it and reboot, or you may need to reinstall iTunes.
Similar Messages
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i tryed to restore my phone but it turn off during the process and an error happens so should i do ?
Hello there, VladlsSwag.
The following Knowledge Base article provides some steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i restored my iphone via setting-general-reset, and now it has been on the loading screen for 24 hours?
You need to connect to the compuer via the lighting cable that came with it. IF that failes follow this article http://support.apple.com/kb/HT1808
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is my phone damaged and i should just buy anyother one?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
I am trying to restore my phone, but when i go to do it on iTunes, it Updates to 4.3.3 however everytime the 2 and a half hour update finishes, it FAILS. So the update fails, and the restore fails. Its happened 4 ties.
Im trying to restore my phone, because it says my memory is full when its not and an online solution says to restore. I cant restore because it wont let me update.
Im so frustrated, i cant take any pictures, download any music or apps, and its really getting me down. Please can someone help.This error generally indicates a hardware failure. Bring the phone to Apple for evaluation.
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My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
I,m trying to restore my phone but I keep getting Error code 21.... help please iPhone 4S
Take a look at this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
You could just update or uninstall the security software on your computer and then test again. -
the right windows, to create pdf, proof shett etc, is disappearance. I tried with restore work areas, but nothing, I have update the program but not solution...what can I do?? I have photoshop CS6 permanent licence for win 7
I did try to uninstall and reinstall. It messed up my computer. I had to "RESTORE" from the prior days backup. This was not helpful at all. I'm used to losing all my stuff when I connect to iTunes, that's a whole other issue, but now I'm completely banned from any updates to my phone at all. Geeze.......
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I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?
iOS: Unable to update or restore
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I seem to have lost carrier settings on my iPad1,I've tried a restore and update but get a message about the original sim card,which I still have but is inactive,really inconvenient as I can only use in wifi spots and off line mode,please help,sibear.
You might want to download something called an undelete utility. These can find files and recover them even after they appear to have been lost. There are some undelete utility programs that are free. Look at tucows.com
Also, it appears that you have POSSIBLY overwritten the actual files, which you moved manually, with I don't know what, which you moved in PSE's folder location view.
Next, in the future ... NEVER (that's: don't even think about it) move your photos in Windows. NEVER. NEVER. Not ever. Not once. This always (that's ALWAYS, as in 100% of the time) causes problems and usually makes things difficult to fix.
Lastly ... make regular backups! I must say this in the forums about seventy bazillion times a month. Make regular backups! Regular depends on how often you take photographs and edit them. Since my photographic activity usually happens on the weekends, I make backups every Sunday night. You may need a different schedule, depending on your activity level. MAKE REGULAR BACKUPS! -
i'm using an iPhone 4 after upgrading to iOS 5 i'm getting an error 1635 now i'm facing problems syncing my contacts and facing many problems, i have restored my iPhone but still i'm getting the same error
Did you check your security software settings? eliminating conflicts from third-party security software.
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I am trying to upgrade my macbook pro to os x mavericks, but it has been on the reboot process for more than 2 hours. There is only the apple logo with the spinning ball thing. What should I do?
Hi there Candyleehoiman,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W. -
My ipad is flat and when I plug it in to charge it just repeatedly turns on and then turns off but isn't charging. I tried to plug into itunes but it just goes through the same ritual and can't maintain connection to itunes. What should I do ?
1. Reset iPad
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush -
Hi Can anyone help? I have put music on my i-phone but its showing lots of the same album cover for each individual song, how can I create one cover for the album?
Do you have Sidebar ON?
iTunes > View > Show Sidebar.
Connect and select iPhone in iTunes Sidebar under DEVICES, choose the Music tab on the right, select Sync Music and whatever music you the on iPhone. Click Apply (bottom right) -
While launching Mail, I clicked on Safari, to check something while Mail got new emails, but now Mail appears on the same screen as Safari. Is there a way I can return it to it's own screen, please?
I haven't changed any prefs, only clicked Safari as mail was being launched.Sorry... Apple IDs cannot be merged...
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
From Here http://support.apple.com/kb/HE37
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