Trying to restore Whatssapp from iCloud and it's frozen

I am borrowing an iPhone 4s as mine isn't working anymore, before transferring my sim I backed up all my chat history on Whatssapp.
Now my sim is in a new iPhone 4s and has frozen whilst trying to back up.
i Have tried putting the phone om and off and also deleting the app but it isn't working and the reboot isn't showing how much percent it has left etc (which it normally does)
i can't lose the data on Whatssapp as it has important information so please help!
Thanks in advance

Where do you have 100GB of space? The largest phone is 64GB; the largest iCloud account is 55GB.
You need sufficient space on your phone, not in your iCloud account, if that's what you mean. Check Settings>General>Usage to see the available space on your phone. If you don't have enough, you'll have to delete or sync some of the date off of your phone to make more room.

Similar Messages

TS4036 could not sign in server error when trying to restore iphone from icloud

I am trying to restore my iPhone from an iCloud backup. I deleted everything on the phone per restore instructions. Connected to wireless on iPhone. Logged on to my iCloud account. Told the iPhone to restore from iCloud backup. I keep getting ""could not sign in" server error OK. I get this messge over and over.

I actually noticed when I had this problem just now that my iPhone 4 wasn't on wif. Only connected to 3G even though I entered my network info and clicked connect. So I backed up a few steps and re selected to connect to wifi and it fixed my issue!

Error while trying to restore ipad from icloud backup "Connection Error - server error apple id couldnt be created"

after updating to ios 6.1.2 ipad2 ended up in restore mode, i have restored it and now i need this morning's the backup that's only on icloud
but after i login (succesfully) and acept terms & condition popups an error "Connection Error - server error: apple id couldnt be created" or "impossible to login there has been a problem while connecting with server" when it should start setting up the ipad.
any clues on whats going on? i really need this backup. what can i do? there is any other way to restore using the icloud backup from somewhere else?
thanks

https://discussions.apple.com/message/19556552#19556552
Level 1 (0 points)
brandonfromhenderson
This solved my questionRe: Apple ID couldn't be created because of a server error when i try to restore from a backup 13-sep-2012 9:49 (in response to brandonfromhenderson)
Found the solution! Go To Appleid.apple.com and set your birthday and other questons..

Trying to restore ipod from icloud backup "trouble connecting to the server"

I'm attempting to restore my son's iPod Touch from his iCloud backup. It's connecting to WiFi just fine, then I tell it that I need to restore from iCloud backup, and it asks me to sign him in.
When I sign him in, it seems to accept it, then goes to the "Birthday" screen and asks for his birthday. When I put in his correct birth date, it then takes me to the "Terms and Conditions" screen, and I accept that.
The very next thing I see is a popup that says "Could Not Sign In. There was a problem connecting to the server."
Every time. No explanation of what this means.
I apologize if this has been answered already, but I've googled it and searched it in these forums for days with no real luck.
Anyone who can help, I appreciate it!

After two hours I learned that they "birthday" question is a creating a bug on itunes account server. In order to fix this problem you will need to go to https://appleid.apple.com/ and put another birthday date that is not the original birthday date you submitted. Pick a birthday that allows you to update your account. As soon as you do that and save it to your account the problem seems to be fixed.

HT201269 I am trying to restore data from iCloud to a new iPhone 5 faulty.

I am trying to restore data to new iPhone after one I bought at Christmas went faulty from iCloud to a new iPhone 5. I just get an error message saying " your iPhone cannot be restore as there is a problem with your data" but none of the other backups shown work either. Any suggestions?

What iOS is your current iPhone running?
What iOS was your previous device running at the time the iCloud backups were made?
If you don't know, then update your iPhone 5 to iOS 7.1, then try to restore the backup again.

I tried to restore pictures from iPhoto and my back up drive was locked. When I clicked the icon to replace it gave me an error message that the pictures were locked. Now I can't open iPhoto. It says I have to reinstall it?

I was trying to restore my photos in Iphoto through time machine. When I did so I clicked on the icon to replace and then a message saying that certain files were locked. I don't know how to unlock the files and now I cant open my iphoto. Another message appears saying that I have to reistall the app. I don't know how to do this either. Any help Please.

I was able to resolve this by repairing permissions, even though no permissions error was listed specifically for that file.
I could also have recovered it through Time Machine, but I'm interested in knowing how not to have this happen again!
I was afraid of rebooting and possibly losing track even of the ghost.
I did not try EasyFind - I'll keep that in mind next time.
Thanks for all the comments.

IOS 8...trying to restore pictures from iCloud..

ABSOLUTELY WILL NOT STOP RESTORING FROM ICLOUD...ITS BEEN HOURS..HELPPPPPPP!!!! MY PICTURES JUST ARE NOT SHOWING UP!

Hey mtjones8,
Thanks for the question. I understand that you are experiencing issues restoring from an iCloud backup. The following resource should help you troubleshoot these issues:
If you need help restoring an iCloud backup
http://support.apple.com/kb/TS4036
Thanks,
Matt M.

My ipad will not workit trying to back up from icloud and wil not let into settings

help my ipad will not work keeps trying to up date icloud and will not let me log in

I think I understand what you mean so try this and see if it lets you get back into your settings.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Hi. i tried to sign out from icloud and the icon signing out is still working. will i loose everything now i have saved on my mac? i cant even turn off the mac because system preferences is still working .....

Hi
I signed out from my icloud because wanted to change my maill address and password for it cause couldnt connect with my old password and mail acc i dont know why.But then realised that i will loose all my data...
Will i loose eveything i have saved now on my mac by signing out the icloud?
and is still 'signing out'...cant turn off my mac and 'system preferences' is still working..
Can i re instal it back?
Please advice what to do ....how to cancel signing out....turn off my mac...or re instal icloud...
Thank you

I have the same problem. Unfortunately, the troubleshooting link you added has the first step listed as "Verify that FaceTime is enabled in FaceTime > Preferences" which we (the original poster and I) can't do as our Preferences are greyed out. We can't click on them to verify anything.
In FaceTime itself it's verified my apple id (also double checked via the site) and then it says the email is "verified" but then it freezes and after a minute or so it says "Could not verify the email address. Please check your network connection and try again."
After checking the network connection, it still doesn't work. It's rather frustrating as it all worked fine until about a week or two ago.
Any help would be appreciated.
-H

How can I restore data from iCloud

My iPad locked up last night and I had to restore to factory settings to make it operable. During the process it asked me if I wanted to restore my data and it told me that the latest and only backup was from a few minutes before that time which was AFTER all my stuff got wiped out. I was able to resync some apps and all my music from iTunes, but I lost a ton of pictures and other files that I thought were SUPPOSED to be safe on iCloud.
So I start reading about restoring data from iCloud and apparently Apple only does this on a NEW device. What a load of crap!
Does anyone have any idea how I can get my data from the stupid iCloud to my stupid iPad?

The "Apple data" such as contacts, calendars, notes, etc. are not backed up to an iCloud backup, since they reside in the special databases on iCloud. If you delete some data from a device (e.g. one contact), it is deleted from that device, from iCloud's database and thus from all other devices connected to that iCloud account.
Hence performing a restore from an iCloud backup will not help.
However, if that data was ever on a computer (assuming the computer also synced data from iCloud) and if you consistently perform backups using something like Time Machine on a mac or any number of backup programs on Windows, then you should be able to restore the data from that backup. For example, on a mac, invoke the contacts app then choose Enter Time Machine from the Time Machine icon on the main toolbar. That will allow you to go back in time and choose an older backup to restore.
If you have an iTunes backup on the computer, I'm not really sure that also includes the Apple data stored on iCloud. It should have the local data. For example, Contacts can be under "iCloud" or "On My Mac" (or whatever computer you use). An iTunes restore should restore the data on your computer.
The whole idea regarding an iCloud backup is that if your device ever fails and must be replaced or reset, the backup will restore all the data as it was at the time of the last backup. The restore will return all the device's settings such as iCloud login, on/off states of data to connect to (like contacts). Once that's done, the device will connect to iCloud and download the current data.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If you have been doing that, then you can sync those photos back to your device.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

Restoring from iCloud and getting Disconnected Half Way

Hey,
I am dispirit for help here, my iPhone got stolen, and the first thing I did was lock it remotely, after that it dropped of the grid and disappeared.
Anyway I bought a new iPhone and am trying to restore it from my iCloud account, everything works perfect however though my backup is only ~280MB in size the restore estimating time is ~ 3 hours. and from 6 tries already none of them succeeded.
I keep on getting DC or dropped half way through, its always a different percentage and I am sure its not my internet connection.
I tried to bench mark how fast the restore is downloading by calculating it from my router and it wasn't downloading very fast, infact it was very slow like 2MB each 5 min which was really strange cause my connection is 4Mbps and it never drops speed and the iOS on the device is already updated to 5.1.
Now I don't know what to do, my backup is stored in the iCloud but I can't get to it , really depressed

1. There is no indicators showing the state.
2. Maybe caused by slow internet connection.
Did you have a local backup instead,which should be more faster.

I forgot my ipad lock code and when i tried to restore it from yhe itunes it keeps requiring to switch off my ipad finder, i need yo open it whatever is the way

I forgot my ipad lock code and when i tried to restore it from yhe itunes it keeps requiring to switch off my ipad finder, i need yo open it whatever is the way

You can turn Find My iPad 'off' by going to http://icloud.com and logging into your account, select the iPad from the device list in the 'Find My iPhone' section on that site, and 'remove from account'

TS4062 restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

restored iphone from icloud so I could have all my old photos but now I cannot get it to restore or sync with itunes either by cable or by wifi. I have tried with automatic download off/on, I have had red circles, hours of syncing, nothing, help!!

Seems to be a common issue in discussions. Try this:
http://support.apple.com/kb/ts1538
And let me know if it helps,

HT1766 I've just purchased an Iphone 5c. I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved.

I have chosen the restore from iCloud and the phone has now restarted to complete the restore. It has been 3 hours and the progress bar has not moved. I have now tried to reload again by holding the sleep etc, to no avail

If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync.

I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Trying to restore Whatssapp from iCloud and it's frozen

Similar Messages

Maybe you are looking for