Trying to restore

I sent my computer out for replacement of Logic Board. When I got the computer back it was wiped clean which was not a big deal since I had backed it up to my Time Capsule before I sent it out. When I started the computer it asked me if I wanted to restore from my Time Capsule, but then after it calculated the information I wanted to transfer it said, "Not enough space available to transfer. Select fewer folders in Documents & Data or turn off other items to continue." If I backed up my computer to Time Capsule without issue, why can't it transfer it all back to the same computer?

With different size hard drives block sizes are different. You may need to do a piecemeal recovery from the backup if Time Machine can't do it manually. Be careful only to recover those files you created.
Your hard disk for backup should be at least twice the capacity of the original.
Your boot drive should be less than 85% full.

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TS1369 Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

Tried to restore my ipod classic on a windows computer... there was some sort of failure and it is now stuck in "disk mode." The ipod is no longer being recognized by itunes.

I am having the exact same problem. My ipod has been stuck in disk mode for over two hours and now itunes is frozen.

I tried to restore my iPhone 5 to factory setting and when i did it attached to a person i do not know apple id so now i can't use the phone. I purchase the phone from sprint and used it for 2 years and never had a problem.

Hi - I tried to restore my iPhone 5 to factory setting so I could give it to my son but when I did it reset to someone else's apple id. I don not know this person and I am the only owner of the phone purchased from Sprint. How do I get this phone to work?

Its called Activation Lock. Take the phone to Sprint and explain your problem. It is their fault and responsibility to properly reset used phones.
-Ethan

Hi, I got an Error 23 when trying to restore my phone. Apple support centre says its a hardware issue without doing anything to come to this conclusion. They will not tell me how to escalate this case. Please let me know if there is a way to escalate.

One day when tried to restart my iphone 4, I got a screen asking me to connect to itunes. Itunes asked me to restore my phone. When I tried to restore, I got an Error 23 saying it cannot be restored. I tried the phone support. They asked to contact the service centre. I then tried the service centre guys. They clearly did not know what Error 23 was. They asked to contact the apple support again. After 2-3 guys tried to blow me off saying it is a hardware issue, I asked for a senior analyst. Apple support assigned a senior guy who said he will contact the engineering team. After 2 days, I was told that the engineering team has confirmed that this is a hardware issue.
What I am surprised about is that no one seems to have done any analysis or debugging to figure this out. How do they decide that this is a hardware issue?
The first time I tried it from my laptop and got this message. The support guy told me that my laptop may have an antivirus software which may be causing this issue. So I took it to the service centre. They tried the same restore from their machine and got the exact same error.
The senior analyst that was later assigned to my case, again asked me to restore from my machine. I got the same error.
Basically what they had verified in all these activities was that I was getting error 23. I dont know how they decided that this was due to hardware issues?
Online documentation on Error 23 is vague. It is bunched long with other error codes. There is no clear explanation of what Error 23 is.
But most importantly It says 'In rare cases, this may be a hardware issue'.
So if it is a hardware issue in rare case, how was my case deemed to be a 'rare case'?
When I asked them to escalate this, they said that there is no way to escalate.
I have had a horrible experience with Apple support. Till this point I used to think of Apple as a class apart. But now I am totally disillusioned.
My phone was about a year and a half old. I dont mind it if it actually turns out to be a hardware issue. I will take it as my bad luck.
But I dont see how the support guys decided that this is a hardware issue. I need to know.
And secondly I am shocked that Apple has no escalation path.
Can anyone please help?

Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add.

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

I tried to restore my phone, but something occurred and it wouldn't restore and it the screen will not change from the resstore laoding page and i can't turn it off or on. What went wrong? and how can i fix it?

i was trying to restore my phone and it was connected and everything and i went to restore it and after a couple of minutes something popped up saying it couldt restore. i looked to my phone screen and it looked as if the phone was going to restore but the screen never changed and after an hour, it still hasn't changed. i tired holding down the lock button but that didnt do anything. then i tried hooking it back up to itunes but itunes doesn't connect to it and my computer doesn't detect a connected device. What happened and how can i fix it?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work.

My MacBook Pro won't let me mount my external Hard Drive. Just trying to restore my iTunes library.

My MacBook Pro, less than a year old, started acting weird. I backed everything up, took it in to Best Buy, who sent it out to Apple Repair and they put in a new motherboard.
It's running on Mac OS X Version 10.7.4
Now I am trying to put everything back on the computer from my external Maxtor 80GB Hard Drive. MacBook Pro won't recognize the external drive.
I tried Disk Utility. I can see the external drive, and did a repair disk and verify disk. Several times. Each time it says "This partition map seems to be ok."
However, I am not able to mount it, as that option is greyed out and i can't select it.
Also, under the Icon for the external hard drive, it has the Macintosh HD Icon (essentially my computer). I tried to restore this way, didn't work.
I need this to mount, as it has all of my itunes stuff on it; dozens of my sons movies, and my entire iTunes library.
PLEASE HEEEEELP!! HOW CAN I MOUNT THIS EXTERNAL HARD DRIVE? Thank you in advance

Try things in this USB/Firewire faq.
DALE

I tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer

i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer

Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W.

I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!!

I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!! That's wierd because I didn't download any app or anything else since my last backup and on the other hand about 3000 pictures are gone, how come there is not enough space left! I also check my usage on my phone and it shows that i have about 7.0 GB pictures!!! BUT my photos is empty! I want my picture back on my phone any solution anyone?

Thanks for your reply!
I just called the guy who changed my LCD and asked him what happend, he said there were no pictures on your phone when you gave it to me! i know he is lying tho!
My apple warranty is over and I have to pay them to get some help over the phone!

HT1766 I have no service, it keep saying searching, my provider said to back up and then do a restore. I am trying to restore and it wants me to turn find my phone off. WHen I go into Icloud to do that and put my password in it says it cant deregister the

I havent had service for a week now. It comes and goes and just keeps saying searching. The AT&T rep said to back up on computer and then do a restore of the iphone. When I go to restore it wants me to turn off the find my phone in icloud. I go to do that and it says it cant deregister the device??

Hello Becklee21,
It sounds like you are trying to restore your phone but are unable to turn off Find my iPhone to do so. If you have already backed up your phone to iTunes on your computer with the info from the article named:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
I would try deleting the iCloud account from the phone altogether, then restoring the phone again.
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Thank you for using Apple Support Communities.
Take care,
Sterling

TS3694 I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not.

HT1212 My daughter's iPod touch is stuck on a blank screen with the loading circle just going around and around. I tried to restore it, but it says I have to enter the passcode. I have the passcode, but as I said, there's nothing on the screen. How do I f

My daughter's iPod Touch is stuck on a blank screen with that loading circle thing just going around and around. She said she was trying to duplicate an app or something, and all the the apps started shaking like when you delete them. I turned the iPod off, but it never turned back on completely. I tried to restore it, but it's saying that I have to enter the passcode. But, as I said, there's nothing on the sceen excect the circle thing. Please help!!!!!

Start at # 3
1- iOS: Not responding or does not turn on
2 Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
4 Try on another computer
5 If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am trying to restore my phone but everyone I go to do it, it goes to Update which takes 2 and a half hours, and everytime it fails. Ive tried four times now. I'm trying to restore because it says my memory is full, when it is not. I'm so frustrated.

I am trying to restore my phone, but when i go to do it on iTunes, it Updates to 4.3.3 however everytime the 2 and a half hour update finishes, it FAILS. So the update fails, and the restore fails. Its happened 4 ties.
Im trying to restore my phone, because it says my memory is full when its not and an online solution says to restore. I cant restore because it wont let me update.
Im so frustrated, i cant take any pictures, download any music or apps, and its really getting me down. Please can someone help.

This error generally indicates a hardware failure. Bring the phone to Apple for evaluation.

HT1414 I have had to restore my ipad to factory settings and then tried to restore the data from the backup on itunes, but none of my apps have restored - please can anyone help as my daughter is going to go mad if I can't get her games back to where they

I have had to restore my ipad to factory settings, having made a backup on my pc first. When Ihave tried to restore from my pc I have no apps!! Please can anyone help me get them back with all their data. I don't have wifi at home and I have never been able to sync my pc with my ipad, although it works with my iphone! I copied all of the apps before I restored using itunes, but no idea where they are copied to. Any help would be hugely appreciated to get my daughters games back. Thank you in advance )

Hi Skydiver119
Thank you so much for taking the time to reply to my problem.
Yes the purchases were made though my apple id.
I have looked at a few other questions on this topic and I have read that the app data is stored in the backup file but the apps themselves need to be synced back onto the ipad. Someome has mentioned right clicking on sync my ipad but I don't know where to find that to right click on!! Lol.
Again, I really appreciate your time and if by any chance you know where I can 'right click' I would really appreciate you letting me know as I can't get my ipad to sync with my pc at all, although it is being picked up in itunes and it has backed up to itunes okay. GGrrr. Maybe I have something wrong in the settings which is not making them compatible?

Time Machine only shows the current copy of the file I am trying to restore. There is none of the time machine backup histories shown. I am running OSX 10.7.5. I see the backup files on my external Time Machine hard drive. Help

Time Machine only shows the current copy of the file I am trying to restore. There is none of the time machine backup histories shown. I am running OSX 10.7.5. I see the backup files on my external Time Machine hard drive in the Backups.backupdb folder.
Time Machine does show the history of my Macintosh HD, but when I try to navigate to the folder I wish to restore the backup history disappears. I've been searching for answers and I have not found one that works for me.

Time Machine only shows the current copy of the file I am trying to restore. There is none of the time machine backup histories shown. I am running OSX 10.7.5. I see the backup files on my external Time Machine hard drive in the Backups.backupdb folder.
Time Machine does show the history of my Macintosh HD, but when I try to navigate to the folder I wish to restore the backup history disappears. I've been searching for answers and I have not found one that works for me.

TS1538 Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately

Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately    both phone stuck on recovery mode with error 1, and 3
I got Error 3 on IPhone 5 and error 1 In IPhone 5s , I did lot of try as I can my level best , like Update iTunes, stop all security, change cable even change computer format my laptop and install everything fresh in window   I did try to with Mac of my friend,
Change Internet connections try with DFU mode, Make DFU file Also with redsnow   everything I did
Whatever on internet information like go to cmd and run as administrator to make change hosts file
Like ipconfig/flushdns everything everything what I can…. but I dint get good results and good information about this error
Somebody told me this is hardware problem, I make change my battery and charging connector too.
I don’t know what to do next.. because I don’t leave any experiment on my stuck phone..
Note : one is big issue that apple support team is also and giving good answer
I am in Saudi Arabia so I don’t have any nearest store of Apple.. even Saudi Is Big Consumer of IPhone
Its Really Bad its big Loss of Money I can’t afford more , Now will not Buy Any IPhone in future if I don’t get solution..
Thank You..

What the **** is this taht you will not provide any service due to just a bit jailbreak..
we are not much tecnical person.. and mostly consumer dont have good idea about Jailbreak. make your device much better secure from hacker and jailbreak please we cant afford much money please give me any solution i ll not do jailbreak again please

Trying to restore

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