Trying to schedule report as pdf but it comes out as Crystal Report

Hi,
we have a problem in Crsytal Reports Server 2008 whereby a user in Infoview tries to schedule a report to the default enterprise location as a pdf. However when the schedule runs the report format is returns to the defaul Crystal Report format.
The user is in the Admin's group, and when the same schedule is set up by the user in the CMC it runs fine as a pdf.
Does anyone know why this is happening - does SP2 for CRS 2008 cure the problem?
thanks
Keith

Hi, sorry for the slow reply...
I'm not sure where to find the specifications you asked for. I do have another question however.
When I set the easy setup to DV-PAL, in the easy setup window where it tells you the specifications, it says the output is 720x576. When I switch to DV-PAL Anamorphic, it still says in the specifications that the output is 720x576. Should it not switch to 1024x576 to make it anamorphic?
When I've exported movies from the timeline (when everything is set to anamorphic), and played them back in quicktime, the 'inspector' tells me that they're "720x576 (1024x576)". I don't understand why the 1024x576 is in brackets and it doesn't display them as such.
I hope that this makes sense and I've given you enough information to work with. If you can help me I' be very grateful!
Patrick

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Trying to schedule report as pdf but it comes out as Crystal Report

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