Trying to set up iOS 7 on iPhone 4 and can't get passed the rescue email page? Help!
Setting up iOS 7. Update complete and almost finished setting it up and it asked for a rescue email but no matter what I put in it just won't let me press next? Needy phone for alarm in morning help quick! Please?
I don't remember being asked for this during the install.
You may need to contact Apple by phone and ask for help with your Apple ID security issue:
http://support.apple.com/kb/HE57
U.S. iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273)
U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)
Similar Messages
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I have just upgraded to a 4S and having trouble on set up. I get to the point that asks for connection to IT tunes and a message appears on my computer saying 'this apple devise hasn't been started' . I have checked that my SIM has been swapped with O2. Help please.
It sounds like you might be on a Windows computer and the Apple Mobile Device Service isn't running. Check this support document with help for that error. http://support.apple.com/kb/ts1567
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Hi all.
I have just bought an ipad mini - and just went thru the start of the set up till the wi fi - it does not reconise my password!! which is correct.... i can't go any further and am very stuck.... help pleaseHi again.... i did restart the router - and still didn't like my password - my brother connected to the same network last week on his ipad 2??? Its my parents wi fi??? so can't look into it now - would it be easier for me to try via my PC itunes and do it that way ?? as i do not understand how to log into the rounter - sorry not a computer geek :-(
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Cant get ios7 to accept rescue email on install security
If you have an Apple ID and iCloud account, use the iCloud email address and see if that works.
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I don't know who the previous owner is or how to contact them because I can't see their email address. I spent $200 and just want my phone to work. Is there any way apple can help?
Your phone is "activation locked". It cannot be used unless this lock is removed by the previous owner of the iPhone. If the seller can't help you then ask for a refund of your money.
Apple won't help you. Note that the iPhone you bought may well be stolen property.. -
My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?
Try this - http://support.apple.com/kb/ht1212 - also you can sign into www.icloud.com and remote erase the phone
recovery mode restore as descibed in HT1808 might be your last resort though -
I updated to iOS 8 on iPhone 5s and now iMessage will not verify my email address to use to send/ receive messages. It has said "Verifyng" beside it in settings since yesterday, but has not sent a verification email. I have also tried Adding it as a new email address several times, but get the same outcome. I can still send/ receive texts from my phone number, just not from the email address.
In my iCloud settings under Contact Information for that email address and it shows "pending". When I select "Resend Verification Email" I get "Cannot Connect to iCloud".Hello, Dorian071.
Thank you for visiting Apple Support Communities.
Here is the best article to reference when experiencing issues with iMessage activation issues.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H. -
Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me ou
no i called the store owner from whom i bought it. he was like i will check in records and if there is something i will let u know...he was like send an e-mail its better so if it was stolen so the shopkeeper wouldnt let me to e-mail to the owner
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i did the ios 5 upgate for my iphone 4 and can no longer view the pics i take in the camera app or camera roll in photos. nothing lets me see them the page just goes to no photos or video but i can see the last pic i took in the little box in the corner in the camera. does anyone know how to fix this problem and make it work normal again. thanks
Try a reset of the device by pressing and holding the home and power button for 15-20 seconds until the white Apple logo appears.
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I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
If the problem persist, contact apple support at apple.com/support
I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance. -
I updated and restarted my iphone 5 now i cant get passed the start up? I have changed password many times and i have tried to skip it but it shuts off?
I have same issue
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Hello,
I am having setup issues with a used 4S iphone. I can't get past the Apple ID step.
First it said it was an existing ID and I should go to iforgot and reset my password.
I did, but still keep getting the error message.
Then I entered the serial number online support and it said the ID was another account. Would that be the seller?
Do I need to get them to unregister under their name before I can proceed? Or...
Please help. I start new job on Monday that required me to have a smartphone. I need it up and running.
Thank you
RYes, you have encountered Activation Lock (Find My iPhone Activation Lock - Apple Support). The only way that phone will ever be usable is if the owner the phone is locked to releases it (see: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support). If you are lucky the phone is locked to the seller, so you can ask them to unlock it. If the seller is merely a middleman and the previous owner is not the seller it gets much more complicated. It's even possible that you bought a stolen phone, in which case you will never be able to use it and you should return it for a refund.
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Just got a new computer and none of the music from my old computer's itunes transfered when I transfered the contents of the old hard drive. Now I'm trying to transfer music from my ipod and can't get all the files....help please?
The iphone is not a storage/backup device.
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
Have you failed to do this?
If so, not good, then you can transfer itunes purchases: File>Devices>Transfer Purchases
You may be able to purchase a third partyn program to get the rest ( not supported by Apple) -
successfully loaded ios7 to iphone 4s.
now iphone asks me to agree to terms and privacy, then it locks up and won't accept my "agree."
goes in a loop and can't get past this screen. Pls help. thanks.Have you tried resetting the device?
Hold down the home and lock buttons until you see an Apple Logo, then release the buttons.
If that doesn't work, you should check to see if you have a backup because you may have to restore your device. -
I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?
If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808
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